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Superior HealthPlan

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Superior HealthPlan

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Superior HealthPlan Employee Reviews about "work from home"

Updated 19 Oct 2021

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Found 244 of over 244 reviews
4.0
84% Recommend to a Friend
Superior HealthPlan President and CEO Mark Sanders
87% Approve of CEO

Found 8 of over 244 reviews

4.0
84%
Recommend to a Friend
87%
Approve of CEO
Superior HealthPlan President and CEO Mark Sanders
Mark Sanders
103 Ratings
Pros
  • "Pay and benefits (excluding maternity or paternity) are strong(in 12 reviews)

  • "Work from home and company equipment use(in 8 reviews)

  • Cons
  • "poor management(in 4 reviews)

  • "Inter department work processes being being consistent(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "work from home"

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    8
    1. 3.0
      Current Employee, more than 3 years

      .

      19 Oct 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You are able to work from home

      Cons

      Hours are long and limited staff

      Continue reading
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      Superior HealthPlan Response

      Marketing Communications Manager

      Thank you for your current service and feedback! We're proud we can offer more workplace flexibility. At the same time, we always want to hear from our employees about how we can make your experience better. If you'd like to share any concerns you have, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.

    2. 2.0
      Former Employee

      Unorganized

      27 Aug 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good schedules, weekends off, work from home

      Cons

      Unorganized company, outdated systems Unreasonable quality standards no room for growth

      Be the first to find this review helpful

      Superior HealthPlan Response

      Marketing Communications Manager

      Thank you for your service and your honest feedback. We want work-life balance to be a priority and are happy to hear you had that experience. We're also always trying to get better, so if you'd like to share more about your time at Superior, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.

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    4. 5.0
      Current Employee, less than 1 year

      Great structure

      19 May 2021 - Case Manager II in McAllen, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home and company equipment use

      Cons

      Lots of documentation but fun

      Be the first to find this review helpful

      Superior HealthPlan Response

      Marketing Communications Manager

      Thank you for your review and your commitment to making our organization successful!

    5. 4.0
      Current Employee, more than 1 year

      RN Case Manager

      24 Dec 2015 - RN Field Case Manager in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      For the first time in my nursing career, by stepping away from the hospital setting I have reached a balance between by personal life and professional carer. I have a flexible schedule as long as I get my work done. I work from home 2 days per week. Also, I have great co-workers and a great manager. The salary is competitive in the mid 60K. Depending on the companies profit we get a bonus by April as long as I can prove that I have reached the goals previously discussed with my manager. You get 2 weeks off per year plus the holidays. I give a four star because in over all is a great company to work for,

      Cons

      The work processes are constantly changing and evolving, In one month they train you to perform a task in one way, the next month they change it and the following month they ask you to stop. Like in any other place the documentation is outrageous therefore I work an average of a 50 hrs per week. Case Managers salaried employee so we don't qualify for overtime.

      Continue reading
      5 people found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Great company to work for!

      28 Jul 2015 - Program Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful salary - willing to negotiate higher pay. Bonus are pretty nice each year. Benefits are amazing - best health insurnace I've ever had. Great co - workers and fun team of people to work with. Professional atmosphere. If you work hard, promotion is always an option. Work from home is the BEST benefit too!! Over all great company!

      Cons

      Long hours at times. Salary employee means you put an extra hours if the the work is there, and with turn - over, that will happen.

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    7. 2.0
      Former Employee, more than 3 years

      concurrent review/transitional care nurse

      8 Jan 2018 - Anonymous Employee in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      remote work from home, benefits, salary, co-worker team able to work more successfully without management most of the time

      Cons

      micromanagement, middle management frequent turn over, unrealistic turn around time based on staffing, process changing daily, poor management/supervisor skills, toxic environment at times.

      Continue reading
      3 people found this review helpful
    8. 3.0
      Former Employee, less than 1 year

      SHP

      12 Oct 2019 - RN Field Case Manager in Lubbock, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home Educating members Good pay Great benefits Annual bonuses

      Cons

      Constant change without analyzing how it would affect workflows for staff Virtual Micromanaging Zero department specific training-so you know how to do your job and the expectation 5-9 hour drives round trip 3-4x a week 3-4 hours of documentation Emails that BCC (blind copy) all upper leadership and demand you “reply all”.. ridiculous

      Continue reading
      2 people found this review helpful

      Superior HealthPlan Response

      Marketing & Communications Specialist

      Thank you for leaving an honest review of your experience with Superior. We are proud to offer competitive pay and great benefits to employees and are happy you agree. We are disappointed to hear that you feel that way about the training, work schedule and management. If you would be interested in providing us with more information related to some of your concerns, please email HR at SHP-HUMANRESOURCES@superiorhealthplan.com.

    9. 3.0
      Current Employee, more than 5 years

      Good pay and benefits

      28 Aug 2020 - Specialty Therapist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay well, annual bonuses, flexible work from home schedule

      Cons

      Rapidly changing, masses of information, large work volume, little opportunity for upward mobility

      Continue reading
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      Superior HealthPlan Response

      Marketing & Communications Specialist

      Thank you for your current service and feedback! We agree that our outstanding benefits and competitive pay are a couple of ways we demonstrate how much we value our employees. If you’d like to share any more details about how to improve professional development or work processes, we invite you to email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.

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