Synchrony Customer Service Representative (CSR) Reviews | Glassdoor.co.in

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Synchrony Reviews

Updated Oct 14, 2019

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3.9
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
90%
Approve of CEO
Synchrony CEO Margaret M. Keane (no image)
Margaret M. Keane
445 Ratings
  1. Helpful (1)

    "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Bold passion responible honest caring

    Cons

    Salary management facility work pressure

    Advice to Management

    Nothing amazing

    Synchrony2019-10-02
  2. Helpful (1)

    "Synchrony financials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Specialist in Hyderābād
    Recommends
    Approves of CEO

    I worked at Synchrony full-time for more than 3 years

    Pros

    Cabs, Flexible the shift timing with manager permission, Swap week offs with peers, Food coupons, Functions and social and community engagement.

    Cons

    Only night shifts for operation teams as they work for US markets.

    Synchrony2019-10-15
  3. Helpful (1)

    "Great place to word"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than 3 years

    Pros

    Conformable and a great place to work

    Cons

    growth is slow and Sr. are a little bossy

    Synchrony2019-09-26
  4. "Biased work environment with no chance of growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Fraud Analyst in Hyderābād
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    There is nothing good over here

    Cons

    The cons are so much that people will get tired to list on

    Synchrony2019-10-10
  5. "Sql"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Hyderābād

    I have been working at Synchrony full-time

    Pros

    Good nice excellent amazing good

    Cons

    Nice Very nice good very good

    Synchrony2019-09-19
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time

    Pros

    Employee Centric company with focus on career growth

    Cons

    Office politics which is everywhere

    Synchrony2019-09-19
  7. "Good Place ..can maintain worklife and home balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    great place, fixed working hours

    Cons

    pay is less compared to market

    Advice to Management

    improve pay

    Synchrony2019-09-17
  8. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    Good Work life balance... Sometime feels we are back in college

    Cons

    No cons as of now

    Advice to Management

    Don't change

    Synchrony2019-09-17
  9. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ABHISHEK in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than 5 years

    Pros

    Highly employee centric company. World-class work environment

    Cons

    Growth opportunities little slow, with salary little less

    Advice to Management

    Keep doing the great work

    Synchrony2019-09-04
  10. "Best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Test Engineer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than 10 years

    Pros

    Employee Centric , Culture and Values.

    Cons

    I don't have any. It was wonderful working here.

    Synchrony2019-09-03
Found 693 reviews