Synchrony Customer Service Representative CSR Reviews

Updated 17 Sep 2020

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3.7
71%
Recommend to a Friend
95%
Approve of CEO
Synchrony President & CEO Margaret M. Keane (no image)
Margaret M. Keane
88 Ratings
  1. "A very goood company to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    Employee centric organisation and lots of benefits which are fair enough to motivate

    Cons

    Nothing negative to talk about syf

  2. "Stress free environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    No work pressure, management, flexibility, Events

    Cons

    Salary Hike, Promotions, cross training

    Continue reading

  3. "Overall review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Good work culture helpful people around

    Cons

    System is somehow not fully employee centric

  4. "It is an employee centric company and the salaries are very less compared to other big companies."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Positive Outlook

    I worked at Synchrony full-time

    Pros

    Employee centric, opportunities to show case your talent.

    Cons

    Salaries, senior management, no proper resolution to the employee problems.

  5. "Best organization"

    5.0
    Former Employee - Customer Service Representative in Hyderābād

    I worked at Synchrony full-time

    Pros

    Amazing company, Best experience loved working here

    Cons

    Best experience amazing support received

  6. "Synchrony has a lot of favorism"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Senior Customer Service Representative in Hyderābād
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Synchrony for less than a year

    Pros

    Pay, work, culture , atmosphere and educate yourself

    Cons

    Favorism towards christianity and girls who are beautiful

    Continue reading
  7. "Ops"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Hyderābād
    Recommends
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Feels like my second home

    Cons

    I would say nothing for now

  8. Helpful (1)

    "Best company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Hyderābād
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    Employee oriented and lots of benefits for the existing employees

    Cons

    No vacancies for ex employee

    Continue reading
  9. "Customer service representative"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    Great place to work, ambience, executive support , best transport

    Cons

    No cons, the work, place is great , and great opportunity, for freshers

    Continue reading
  10. "Best place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Senior Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Synchrony for less than a year

    Pros

    It is best place to work because of the culture they have and the infrastructure.

    Cons

    It has to be little more employee eccentric.

Found 141 reviews