T-Mobile Employee Reviews about "great benefits"

Updated 23 Jan 2021

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4.0
79%
Recommend to a Friend
89%
Approve of CEO
T-Mobile President and CEO Mike Sievert
Mike Sievert
1,181 Ratings
Pros
  • "Great job great benefits fun place to work(in 1206 reviews)

  • "Great pay for entry level people(in 522 reviews)

  • Cons
  • "Not easy to have a work life balance(in 321 reviews)

  • "Sometimes can get conflicting directions from upper management(in 239 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "great benefits"

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    1. 3.0
      Current Employee, more than 1 year

      A trap

      23 Jan 2021 - Expert in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -GREAT benefits//bonuses//support//family oriented// fun // hands on company//stability// tuition reimbursement and so much more -Best phone company to work for -High expectations for their employees-all of them from management on down -Want to be recognized for your hard work this is the company - After a while everyone you work with feels like family -Extremely supportive company they want to see you succeed even if it’s with another company..like Your Own! Lots of resources -VERY STRONG VALUES AS A COMPANY

      Cons

      CUSTOMERS!!!! -10 week training -Expectations change often, so much to learn about position; you don’t fully KNOW the position until you’re a year in. -Hard to leave because money is great, but far too STRESSFUL -No availability between calls! Back TO BACK!! Everyday !! -Working from home has taken away from the “feel” of the company. -Everybody there is stressed out. Honestly, it’s unspoken but we all have a Love/Hate relationship with the job. But, the company is still a great company just easy burn out if you’re not careful -T-Mobile almost becomes your life, for real

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    2. 4.0
      Former Employee, more than 3 years

      Great company to work for

      8 Jan 2021 - Retail Assistant Manager in Chandler, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Took care of me during the pandemic until I exited the company, Great Benefits, Amazing people to work with.

      Cons

      Due to the merger they allow petty reasons from Sprint whom was my former employer before t-mobile to laid me off. Due to personal reason I had to quit without a 2 week noticed, while I was never given details. That's the only thing that would resort to such measure.

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    3. 5.0
      Current Employee, more than 1 year

      Overall great company to work for

      22 Jan 2021 - Mobile Expert 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, PTO, pay/commission, and work environment. For being an entry level job, the hourly pay is well above minimum wage, and commission allows me to afford rent in California. I’ve worked at multiple locations and everyone is awesome and they only promote within. It’s almost unheard of to be an outside hire.

      Cons

      Third part retailer locations and Sprint

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    4. 4.0
      Current Employee, more than 8 years

      They take care of you

      22 Jan 2021 - Mobile Expert in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits for part timers, 401k, stock options, health insurance. Pay is hourly plus commission.

      Cons

      Sales quotas can be unrealistic, a lot of competition with other T-Mobile/Sprint stores nearby. Micromanaging, to a point that it’s senseless

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    5. 4.0
      Current Employee, more than 5 years

      Not a bad place... but could be better

      21 Jan 2021 - Senior Account Expert in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They try to make it a fun work environment and the people that you encounter are amazing plus great benefits

      Cons

      Goals are unrealistic and cause people to lie and cheat their way to a bonus

      1 person found this review helpful
    6. 5.0
      Former Employee, more than 10 years

      Excellent Company

      23 Jan 2021 - Senior Manager, Employee Success Partner in Birmingham, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company has great benefits, frontline first culture, and great senior leaders.

      Cons

      Leaders are not always comfortable speaking up to senior level leaders.

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    7. 5.0
      Current Employee, more than 3 years

      Customer service expert

      6 Jan 2021 - T-Mobile Mobile Expert in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay, Great bonuses, Stock grants, Discounted Cell phone service, Great Benefits, Full tuition grants, great leadership.

      Cons

      Can be difficult to promote.

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    8. 4.0
      Current Employee, more than 5 years

      Best part time employer!

      19 Jan 2021 - Mobile Expert in Fremont, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall great company to work for! One of the best jobs for people looking for part time work that also provides great benefits like tuition reimbursement, employee stock purchase plans, service discount.

      Cons

      Hard to advance in career.

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    9. 4.0
      Current Employee, more than 8 years

      Changing Atmosphere

      16 Sep 2020 - Recruiter/Talent Scout 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has been one of the best places to work for many years. Teams work together like family to be stronger together for the customer. Perks and benefits are great.

      Cons

      Since the integration with Sprint, many of the original leaders who built the company to be so strong and people centric are gone, some by choice, some by company reorganization/displacement. Replaced with leaders from Sprint who didn't come on board with the same one team attitude. The overall feel is not the same, not as warm.

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    10. 5.0
      Current Employee, more than 5 years

      Great Employer!

      7 Jan 2021 - T-Mobile Mobile Expert in Fresno, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits! They helped with my tuition. I have been very happy with this company. Health benefits are great also.

      Cons

      Unpredictable schedule, never have weekends off.

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