TSB Bank Reviews | Glassdoor.co.in

TSB Bank Reviews

Updated Nov 19, 2019

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3.0
51%
Recommend to a Friend
69%
Approve of CEO
TSB Bank CEO Debbie Crosbie (no image)
Debbie Crosbie
27 Ratings
Pros
  • "Heavy investment in company since Sabadell bought TSB(in 15 reviews)

  • "good benefits for roles that are manager (E) and above(in 14 reviews)

Cons
  • "There is no cons working for TSB(in 21 reviews)

  • "career progression if you don't want to go onto management(in 15 reviews)

More Pros and Cons
  1. "Good"

    StarStarStarStarStar
    Current Employee - Relationship Manager 

    I have been working at TSB Bank full-time

    Pros

    Good place to work . Nobe

    Cons

    None, happy with it at moment

    TSB Bank2019-11-20
  2. "Business banking is an exciting place to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for less than a year

    Pros

    Culture is great. The support for partners and businesses supporting them is highly on the agenda. You’re made to feel valued. There’s been clear out of toxic people in the team which has meant the team just get on and have fun. Management seem to have a handle on things which is refreshing.

    Cons

    It’s a plus and a negative. Somethings aren’t there where they would be in another bank but it’s fun to be part of the bank Olay this early stage. There are no targets so you won’t see how you perform against people on the team but everyone talks so you can work it out

    Advice to Management

    Allocate money for marketing

    TSB Bank2019-11-17
  3. "Its an average place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Branch Manager 
    Neutral Outlook
    No opinion of CEO

    I have been working at TSB Bank full-time for more than 5 years

    Pros

    Staff members are great to work with when you have an amazing team. To a certain degree management will support and train you. No two days are the same.

    Cons

    Management above cluster managers only think about selling when there are any so called targets in place any more. Constantly pestering about getting none of the 'big ticket' services/products. Calling customers is a pain and can be draining.

    Advice to Management

    It can be difficult to gain the performance ratings you deserve despite not having targets especially for those in HQ/ senior management departments that have never worked directly with customers.

    TSB Bank2019-11-06
  4. "Unfair salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Grade B Local Banker in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSB Bank full-time for more than 5 years

    Pros

    Good hours Friendly staff Always new tasks

    Cons

    Unfair salary Management not great Computer system terrible

    TSB Bank2019-11-18
  5. "Good for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Gloucester, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at TSB Bank full-time for more than 10 years

    Pros

    There are lots of development opportunities

    Cons

    Pay grading structure doesn't encourage long term employment

    TSB Bank2019-10-22
  6. "Gone downhill in the last 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Local Banker C in Dundee, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSB Bank full-time for more than 5 years

    Pros

    Good benefits package - life insurance and flex benefit package

    Cons

    Overworked Badly managed at branch level (cant comment for other areas of the business) Not as many career development opportunities as the used to be .

    Advice to Management

    Look after your staff and they will look after the business

    TSB Bank2019-11-05
  7. "Customer Process Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Process Consultant 
    Recommends

    I have been working at TSB Bank full-time for more than 5 years

    Pros

    Nice friendly environment Variety of different progression paths

    Cons

    Parking can be an issue

    TSB Bank2019-10-10
  8. "Good place to work"

    StarStarStarStarStar
    Current Employee - Finance Manager 

    I have been working at TSB Bank full-time for more than 3 years

    Pros

    Flexible working and good conditions

    Cons

    Undergoing restructuring so future is uncertain

    Advice to Management

    Communication could be improved

    TSB Bank2019-10-01
  9. "A nice company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Birmingham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSB Bank full-time for more than 8 years

    Pros

    Hours of work were convenient and flexibility was offered.

    Cons

    Holiday booking was never a priority

    TSB Bank2019-09-27
  10. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSB Bank full-time for less than a year

    Pros

    Money, hours work is pretty easy, colleagues are all nice

    Cons

    Management are not helpful at all do not understand.

    Advice to Management

    .. nothing

    TSB Bank2019-09-26
Found 230 reviews