TSB Bank Reviews | Glassdoor.co.in

TSB Bank Reviews

Updated 11 April 2019
160 reviews

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2.7
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Richard Meddings
7 Ratings

Employee Reviews

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Pros
Cons
  • "Little structured career progression route" (in 13 reviews)

  • "A distinct lack of knowledge on new systems and little support form senior management" (in 8 reviews)

More Pros and Cons

  1. "Customer service assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TSB Bank full-time

    Pros

    Friendly people. Good career prospects if on permanent contract

    Cons

    Temporary contract. Didn't get full training due to temporary contract so often felt left behind.


  2. "decent working environment, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSB Bank part-time

    Pros

    clean office
    friendly staff
    short hours
    good pay

    Cons

    none come to mind instantly

  3. "data analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSB Bank full-time

    Pros

    Good place to start professional career.

    Cons

    Salary is below industry benchmark.


  4. "Job is easy, but management is not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Sunderland, North East England, England (UK)
    Current Employee - Customer Service Advisor in Sunderland, North East England, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at TSB Bank full-time (More than a year)

    Pros

    The job is simple, it is easy to pick up and nice facilities.

    Cons

    Management at times is not the best. Some managers are great, others are useless. A manager makes a huge difference, look after the staff and they will look after you.

    Advice to Management

    Review managers - some are terrible...


  5. Helpful (1)

    "Good bank to gain experince"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TSB Bank full-time

    Pros

    The goal really is to help people and not to just sell

    Cons

    Lack of progression due to the bank not being involved with corporate and investment banking


  6. "terrible"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at TSB Bank part-time

    Pros

    free tea and coffee customers can b nice

    Cons

    no training bully managers ,scary place

    Advice to Management

    remove toxic people. managers need more training


  7. "Research manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank full-time

    Pros

    TSB is a great company. they look after their staff, pay well and are definitely good guys in the world of banking

    Cons

    Promotion opportunities. That is all.

  8. Helpful (3)

    "okay role to start - gets worse the longer you stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TSB Bank full-time (More than 5 years)

    Pros

    good benefit and bonus scheme - when they do give it out

    Cons

    pay
    career progression if you don't want to go onto management

    Advice to Management

    management need to realise their way of working isn't working. it's about if your face fits.


  9. Helpful (1)

    "Awful pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSB Bank full-time

    Pros

    Good culture and team, community feel to the workplace, people are friendly and generally willing to work together

    Cons

    No training, pay way below average, no reward for long term service

    Advice to Management

    Look to readjust pay and offer training and development opportunities


  10. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TSB Bank full-time

    Pros

    Good and professional place to work,

    Cons

    Can be very London centric