Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 24 reviews)); "Great culture and exposure to skills" ((in 18 reviews)); "Brilliant team of talented people" ((in 15 reviews)); "Free breakfast and snacks" ((in 4 reviews)); "This just creates a really energising atmosphere and great team spirit." ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 9 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 7 reviews)); "Management are clueless" ((in 6 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Pay is bad, tho directors are paid great but dont know anything" ((in 3 reviews))

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Tails.com

Tails.com Reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by category

4.2

Work/Life balance

3.7

Culture and values

3.6

Diversity and inclusion

3.5

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

132 reviews

5.0

22 Mar 2022

Growth, opportunity and support

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Feeling of team and the support is fantastic. Opportunities are there if you want to work hard. Clear objectives regularly reviewed, clear picture of the direction of the business

Cons

None spring to mind currently

Tails.com Response

Thanks for taking the time to share your feedback. At tails.com, we are trying to build a culture where people feel empowered to do the best work of their lives with us so I’m delighted that’s what you’ve experienced so far, and long may it continue. Henrik Head of People

5.0

15 Apr 2026

Changing fast - for the better

Manager

Recommend

CEO approval

Business outlook

Pros

Major improvements underway in many areas A lot of very strong people Positive culture Interesting work

Cons

Very intense period of change - can be a lot to manage Still developing and forming new teams - a lot of relationships to build

5.0

5 Mar 2026

Smooth on-boarding process

Talent acquisition specialist

Recommend

CEO approval

Business outlook

Pros

The team have been super helpful and friendly during my first few months which has allowed me to feel embedded into the pack.

Cons

No negative feedback thus far.

Viewing 1 - 3 of 132 Reviews

Jobs at Tails.com

Senior CRM Manager

Richmond, London, England

£36K - £43K /yr

(Glassdoor Est.)

View job

Marketing Manager - Affiliates, Partnerships & Influencers

Richmond, London, England

£45K - £45K /yr

(Glassdoor Est.)

View job

Senior Product Manager - Growth & Welcome Experience

Richmond, London, England

£74K - £88K /yr

(Glassdoor Est.)

View job

Range Innovation Manager - 12 Month FTC

Richmond, London, England

£60K - £63K /yr

(Glassdoor Est.)

View job

Senior Food Technologist - 12 Month FTC

Richmond, London, England

£37K - £55K /yr

(Glassdoor Est.)

View job