Techzilla Reviews

Updated 4 Jan 2019

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3.0
36%
Recommend to a Friend
43%
Approve of CEO
Techzilla CEO Benzion Aboud (no image)
Benzion Aboud
3 Ratings
  1. Helpful (2)

    "This IS Techzilla.com US based company not based in India - Techzilla.in is different Good Company to work in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Techzilla full-time

    Pros

    Job location ,Salary, learning curve is very good

    Cons

    nothing as such , no negative

  2. "Techzilla 2013"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Techzilla

    Pros

    Great place to work. High end technology with great leaders.

    Cons

    Nothing negative at all.

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  3. Helpful (1)

    "IT Support"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Techzilla full-time

    Pros

    Paid in time. Good work conditions.

    Cons

    Shady business techniques with customers.

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  4. Helpful (3)

    "A company with Back door Policy"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tier II Remote Support Technician in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Techzilla full-time for less than a year

    Pros

    - Nice building - Attractive work place

    Cons

    1. Hired you for tech support and told you that we will give you necessary training.. like if you know windows OS, they will provide you Mac OS training so, you can solve the problems... but training is not good. No feed back during the 1 week training and just going through the slides ... and will tell you that for 2nd week, you are going to shadow the senior techs, so that you get the understanding how to go through calls.. but you will shadow hardly for 30 min and they will put you directly open to customers call and you don't know anything that how to place the case and how to initiate the session with customer. 2. For interview, they will call you from front door but once you get hired, they will show you back door to come into the work place. which is the dirtiest place as people used to smoke in front of the door and if you are not smoker.. this company offers you to become passive smoker.... 3. Force you to sell their sub standard Anti-virus and registry cleaner most often... those AV and reg. cleaner are itself do the harm to customer's computer.

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  5. "none"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tier II Technician in Margate, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Techzilla full-time for more than a year

    Pros

    great co-workers great customers. yes no other pros

    Cons

    Dumb corporate horrible thinking. too many cons to write

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  6. Helpful (1)

    "Promoted as a tech support job with a sales component but was actually the opposite!"

    2.0
     

    I worked at Techzilla

    Pros

    Fellow employees helped each other quite nicely.

    Cons

    Main theme from management - sell or be fired!!

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  7. "Fast paced - constantly evolving environment."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Techzilla full-time for more than 3 years

    Pros

    A lot of room for growth opportunity if you have the personality and skill-set and are driven.

    Cons

    Very poor communication throughout the company

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  8. Helpful (1)

    "Can I give it -Stars for this review?"

    1.0
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier II Technician in Margate, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Techzilla full-time for more than a year

    Pros

    The time went fast when you were helping customers with the tech issues. So I didn't mind going into work since the day flew by.

    Cons

    Cons, hmmm. Is there enough space on this blog for the cons? Those people are liars, rip-offs, and are only interested in selling their shitty inhouse coded Anti-virus/registry cleaner bundles to unsuspecting callers. They even told us if they had a great paid for AV program, to tell the customer it's no longer working actively and downloading updates, and to uninstall it, and sell them their crappy AV & registry cleaner program. Funny, when you click on the registry cleaner to start the scan, within 2 seconds, it shows over 3,000 errors. Yea no crime there. And they would charge customers who called $199.00 dollars saying..get this (yes , our technicians can remote in to your T.V, and repair your problem)...Whaaaaaat?? That's the kind of environment i worked in, and i've heard they packed their bags and are in Jamaica now. Good riddance to an underhanded , snakeoil selling Company.

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  9. Helpful (1)

    "Don't get sucked in!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Margate, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Techzilla full-time for more than 3 years

    Pros

    Beautiful building - looks like a mini Google or Willie Wonka Factory

    Cons

    No solid business plans Promotions are based on "passion" - your ability to be rude, scream or just be a jerk; Education and experience from outside this bubble is not valued. Too many of the managers have come from the call center floor as agents. Call Center agents are forced to donate to company foundation - agents treated less than human. Changes are made with no strategic vision in mind. Executives scream and berate employees - openly.

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