Cover image for Telecom Brokerage
Logo

Telecom Brokerage

Engaged Employer

Telecom Brokerage

Add a Review

Telecom Brokerage Reviews

Updated 8 Mar 2023

Verify your email to use filters. Having problems? Resend email
Found 168 of over 172 reviews
4.5
92% Recommend to a Friend
Telecom Brokerage President Geoff Shepstone
83% Approve of CEO

Found 167 of over 172 reviews

4.5
92%
Recommend to a Friend
83%
Approve of CEO
Telecom Brokerage President Geoff Shepstone
Geoff Shepstone
131 Ratings
Pros
  • "Good hours, great benefits, family like coworkers(in 13 reviews)

  • "Company Culture, Leadership Team, Benefits Package, Work Life Balance, Employee Resource Groups(in 10 reviews)

  • Cons
  • "With rapid changes come growing pains(in 6 reviews)

  • "I think TBI could do better training on how the HR department handles ALL employees and not just the one the girls like or don’t like(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What are your colleagues talking about?

    Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
    Join the conversation
    1. 5.0
      Current Employee

      great!

      8 Mar 2023 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary is the best part

      Cons

      Work hours are the worst part

      Be the first to find this review helpful
    2. 5.0
      Current Employee, more than 5 years

      #TBICommunity

      4 Oct 2022 - Senior Leader in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      TBI is one of the best companies I have ever worked for in my career. The people are, hands down, some of the most kind, genuine, and welcoming individuals you’ll have the opportunity to work side-by-side with. New ideas are encouraged at all levels. They conduct quarterly pulse surveys so we can submit our feedback to continue to make our organization a great place to work. The benefits and time off packages they offer are truly outstanding. You can tell they really care for the employee’s well-being here. They offer hybrid schedules for the employees in the Chicagoland area, which is perfect for my family and me. I’ve received nothing but support from my manager, and he’s put me on a path to hit my career goals and grow to the next level. I’m very grateful to be part of the TBI community.

      Cons

      Having more specific company goals to tie into our department and individual goals would be nice. No other complaints here!

      Continue reading
      Be the first to find this review helpful

      Telecom Brokerage Response

      Director of Human Resources

      We appreciate you taking the time to share your thoughtful feedback with us. Our quarterly pulse surveys are critical to better understanding TBI's employee morale, satisfaction, and engagement. We’re glad that you’re enjoying the hybrid working schedule! It’s great to collaborate in person on the core day and balance your home life while working remotely.

    3. Join the Telecom Brokerage team
      See Our Latest Jobs
    4. 4.0
      Current Employee

      Pros and Cons

      1 Feb 2023 - Support Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team environment ability to grow and learn

      Cons

      Not ready to technologically advance to improve experience

      Be the first to find this review helpful
    5. 4.0
      Former Employee, more than 3 years

      Great people

      3 Feb 2023 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People, family like, inclusion

      Cons

      Things could be changing with acquisition

      Be the first to find this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Not a great place

      12 Jan 2023 - Account Specialist in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      young company nice office close to public trans

      Cons

      over worked load did not train

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 3 years

      TBI continues to impress

      4 Oct 2022 - Anonymous Employee in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been with the company for 4+ years, and I continue to be proud to work for an organization that empowers employees to reach high potentials. The company is invested in employee growth and has developed resources to help employees evolve in their professional and even personal development. Resources include, managing mentee and motorship relationships, the leadership development program which covers fundamentals that enable managers and leaders to be successful coaches who lead by example, and the resonate committee focusing on DEI and promoting a respectful and inclusive culture, just to name a few

      Cons

      Nothing that comes to mind

      Be the first to find this review helpful

      Telecom Brokerage Response

      Director of Human Resources

      Thank you for taking the time to leave us a review! We’re happy to hear that you’re taking advantage of our various resources, including the DE&I group, Resonate, the Leadership Development Program, and the Mentorship program. At TBI, we’re all about developing our community so they can thrive at work and at home.

    8. 5.0
      Current Employee, more than 3 years

      A Great place to get started

      4 Oct 2022 - Anonymous Employee in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There's a lot here! Great workplace culture, flexibility, career pathing and more! I've been lucky to be a part of a team that values me for who I am and supports me throughout my professional journey here.

      Cons

      With it being a 200ish person company, there is going to be some bottlenecks in processes. That said, communication overall is very positive between teams. Compensation could be better in some teams, but not all.

      Continue reading
      Be the first to find this review helpful

      Telecom Brokerage Response

      Director of Human Resources

      Thanks for sharing your feedback! We’re grateful that we’ve had the opportunity to support your career journey, along with the career journeys of our 200+ employees. Our collaborative culture focuses on developing our team members to grow into the best versions of themselves to achieve their goals.

    9. 5.0
      Current Employee, more than 3 years

      Healthcare Manager

      18 Nov 2022 - Strategic Healthcare Program Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      TBI has the best work environment I've ever experienced. My ideas are always listened to and I continue to grow in my position with new challenges.

      Cons

      Many opportunities to grow our business and sometimes it's difficult to focus.

      Be the first to find this review helpful

      Telecom Brokerage Response

      Director of Human Resources

      Thank you for taking the time to share your experience!

    10. 5.0
      Current Employee, more than 1 year

      Outbound Cold Calling to SMB/Enterprise companies selling Telecom Services

      7 Nov 2022 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great management structure - Amazing Sales Managers - Company culture is great

      Cons

      - Pay structure can be better. - ProMotion structure can be incentivized a lot better

      Be the first to find this review helpful

      Telecom Brokerage Response

      Director of Human Resources

      We appreciate you taking the time to share your experience!

    11. 5.0
      Current Employee, more than 3 years

      Great people, great culture

      10 Oct 2022 - Staff Accountant in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      TBI is an amazing place to work. I have had the ability to grow within the company and be challenged. Leadership is very helpful and listens to their employees. TBI wants to see individuals move on up and offers promotions when deserved.

      Cons

      I would like to work from home full time instead of a hybrid model.

      Be the first to find this review helpful

      Telecom Brokerage Response

      Director of Human Resources

      Thank you for the thoughtful feedback! We try our best to support our employees so they can thrive and grow into higher-level positions within our organization.

    Viewing 1 - 10 of 167 Reviews
    </>Embed

    Telecom Brokerage Reviews FAQs

    Telecom Brokerage has an overall rating of 4.5 out of 5, based on over 172 reviews left anonymously by employees. 92% of employees would recommend working at Telecom Brokerage to a friend and 83% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Telecom Brokerage employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Telecom Brokerage. This rating has decreased by -13% over the last 12 months.

    92% of Telecom Brokerage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Telecom Brokerage 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.2 for career opportunities.

    Popular Careers with Telecom Brokerage Job Seekers

    JobsSalariesInterviews

    Work at Telecom Brokerage? Share Your Experiences

    Telecom Brokerage logo
    or

    Reviews by Job Title

    Telecom Brokerage Photos

    + Add Photo
    Telecom Brokerage photo of: TBI Presidents Club Trip 2021
    Telecom Brokerage photo of: #TeamTBI had the pleasure of surprising our owner, Geoffrey Shepstone, for his birthday. Thank you for everything you do for the organization!
    Telecom Brokerage photo of: Team TBI celebrating 30 years in business!
    Telecom Brokerage photo of: SVP, Mike Onystok, interviewing Steve Wozniak at the TBIG Event!
    Telecom Brokerage photo of: Team TBI rocking our new CableFinder Yetis.
    Telecom Brokerage photo of: Team TBI celebrating 30 years in business!
    Telecom Brokerage photo of: TBI had the privilege to host the philanthropic organization, Telecom for Change, in Chicago at our 2022 BIG Event.
    See All Photos

    Telecom Brokerage Job Seekers Also Viewed

    KeraLink International Logo
    KeraLink International

    2.6

    37 reviews
    Compare

    Glassdoor has 172 Telecom Brokerage reviews submitted anonymously by Telecom Brokerage employees. Read employee reviews and ratings on Glassdoor to decide if Telecom Brokerage is right for you.