Tesco Bank Employee Reviews about "senior management"

Updated Jan 21, 2021

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Found 12 of over 455 reviews

3.5
61%
Recommend to a Friend
76%
Approve of CEO
Tesco Bank CEO Gerry Mallon
Gerry Mallon
111 Ratings
Pros
  • "Good work life balance promoted(in 21 reviews)

  • "Great people, good pay and benefits(in 17 reviews)

  • Cons
  • "Senior management aren't a good representation for the bank(in 13 reviews)

  • "Bad Management - Very Inflexible with work/life balance(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "senior management"

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    1. 3.0
      Current Employee, more than 5 years

      Poor senior management in some areas

      Jan 21, 2021 - Senior Manager in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Majority of colleagues are fantastic and good flexibility on working in most cases

      Cons

      Some very poor behaviours by managers, senior managers and Directors is brushed under the carpet and ignored despite all the talk about supporting colleagues. Very poor in terms of benefits. Just as likely to clean house rather than fix culture.

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      2 people found this review helpful
    2. 2.0
      Former Employee, more than 3 years

      Used to be called Stressco Bank, that culture has returned.

      Oct 9, 2019 - Senior PM in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pleasant physical spaces and a modern environment. Good working from home policy. Strong culture of togetherness from staff but thats driven by the feeling of strength in numbers .

      Cons

      A stressful, difficult working environment. Stale, pal male dominated workplace. High management turnover who bring in old friends sacked from other banks and then they fall out and more people are sacked. Middle management bullies on the fast track to the top because they are mentored by senior management bullies. Humiliating in jokes are seen as acceptable and funny, making a bullied man dress as a cleaner as punishment isn't funny. Not playing along with the bullying games means you're boring. Lip service paid to diversity but not being a male puts you at a disadvantage.

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      1 person found this review helpful
    3. 2.0
      Current Employee, more than 3 years

      No place for women in technology, no promotions or career development sponsorship

      Jun 20, 2019 - Project Manager in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Genuinely nice people below senior leadership level Facilities are good Pay and benefits are reasonable

      Cons

      Senior management not very competent or credible leaders Commitment to getting more senior women is a facade, in IT they have just made redundant or hounded out most of the senior women Terrible bullying culture by senior managers with no HR support to tackle it High performance as a woman isn’t recommended as you are seen as a threat

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    4. 3.0
      Current Employee, more than 8 years

      Culture Needs to Improve

      Apr 10, 2019 - Anonymous Employee in Glasgow, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues, Location, Pension, Inclusion Culture and Community/Charity work that is supported.

      Cons

      Salary is inconsistent across sites Senior management aren't a good representation for the bank

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      1 person found this review helpful
    5. 1.0
      Current Employee, more than 5 years

      Need to live by values preached but they don’t

      Mar 22, 2019 - Anonymous Employee in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working in most areas is supported

      Cons

      Colleagues very poorly supported by People Team Legacy senior management poorly engaged with colleagues if at all Salaries on average well below FS benchmark No benefits package to speak of Annual reviews and bonus carried out using forced distribution Treatment and support from management based on “who knows who”

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    6. 5.0
      Former Employee, more than 1 year

      Great employer

      Dec 14, 2018 - Customer Service Representative in Newcastle upon Tyne, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really helpful and chances or progression

      Cons

      The senior management staff are a bit up them self.

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    7. 3.0
      Former Employee

      ...

      Oct 6, 2016 - Customer Relations Officer in Glasgow, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good office environment, easy to commute to and fro as site is located in the city centre. Met a number of great people.

      Cons

      People were paid different salary for the same job. Senior Management were only concerned with the number of complaints resolved. Asking for annual leave was a nightmare - akin to names out of a hat!

      2 people found this review helpful
    8. 2.0
      Former Employee, more than 3 years

      Chaotic management and processes

      Oct 25, 2015 - Senior Developer in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great folks here and a 9-5 culture which is unusual in financial services.

      Cons

      A 'big bank' process culture exists that seems to emanate from the large proportion of RBS management and senior managers. This culture gets in the way of delivery- meaning that colleagues and teams get frustrated at the lack of progress. It is now 12 months since future state change process was first talked about in CIO and absolutely nothing has happened to introduce it. The desire to focus on retail rather than financial services benefits, processes and methods of working is hampering the success of the organisation.

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      7 people found this review helpful
    9. 2.0
      Former Employee

      Sad story

      Jul 27, 2015 -  in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Still some talented people there Good learning programme

      Cons

      I'd avoid Tesco for at least another year - unless contracting. A major restructure has caused upheaval across the bank, which has been dogged by poor leadership. The process was kicked off in December 2014 with a number of senior managers being marched off the premises like criminals - those left behind were aghast. This was followed by 2 months of uncertainty over Xmas before lower level redundancies. The knock on effect has been far more people leaving voluntarily - including myself. Add to that an ongoing pensions review that strips away any benefit of working at Tesco, bar 10% off your shopping. All written with a heavy heart, as was with the Bank from the start and so sad to see a company regress in terms of culture.

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      5 people found this review helpful
    10. 1.0
      Former Employee, more than 1 year

      Give this place a miss

      May 16, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The very few, and I can't stress how few there are, who behave with a level of decency an integrity are a delight to work with. And the salary isn't too bad either but given that it was accurately described to me as danger money by my line manager in reference to having to work around our director makes you question if the stress is worth it!

      Cons

      1. Blame culture means people are more concerned with covering their backsides than doing any work. 2. Leadership intent on playing silly power games than leading from the front. 3. Open support from senior management and HR for managers who unashamedly harass and bully valuable team members out of their jobs (I would implore that if you see a role in GI Marketing come up, you give it a wide berth to avoid falling prey to their sociopathic marketing director) 4. Complete and utter disregard for doing the right thing by their customers - apparently internal politics are more important than staying true to values.

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      7 people found this review helpful
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