The Capital Grille Reviews

Updated Nov 26, 2021

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Found 258 of over 261 reviews

4.1
89%
Recommend to a Friend
93%
Approve of CEO
The Capital Grille Chairman of the Board and Chief Executive Officer Clarence Otis Jr. (no image)
Clarence Otis Jr.
80 Ratings
Pros
  • "You can make great money if you get a good schedule(in 19 reviews)

  • "Great work environment with great people(in 11 reviews)

  • Cons
  • "It is difficult to have a work/life balance(in 9 reviews)

  • "Long hours are expected and have to work all major holidays(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great place

      Nov 25, 2021 - Chef in Tempe, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company that takes care of me

      Cons

      Co-worker don't know what to do.

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    2. 2.0
      Former Employee

      Not worth it

      Nov 25, 2021 - Hostess in Providence, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good food, great location, good reputation

      Cons

      As a hostess it is not worth working there. They over work you in a toxic work environment and you don’t even get tipped out.

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    3. 5.0
      Former Employee, more than 1 year

      Great for service industry.

      Nov 5, 2021 - Server Assistant in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The servers do extremely well. As a server assistant I made more than I did at many places as a waiter.

      Cons

      Working all holidays and late nights.

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    4. 3.0
      Former Employee

      Fairly oriented staff

      Nov 19, 2021 - Kitchen Crew in Palm Bay, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will have hours for work, and fast-paced so you won't be bored

      Cons

      Management doesn't supervise, or ensure tasks are executed, thoroughly.

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    5. 5.0
      Current Employee, more than 3 years

      Great Culture

      Oct 28, 2021 - Sales and Marketing Manager in Rosemont, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management genuinely cares about employees - corporate offices and leaders are readily accessible.

      Cons

      Working on holidays - Thanksgiving especially.

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    6. 5.0
      Former Employee, more than 3 years

      Great Job

      Oct 21, 2021 - Bartender/Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family work environment, great pay, quality product, great training on wine, fine dining service, sales, incredible management team. If you work hard, it will pay off. Very nice place to work.

      Cons

      Holidays, doubles, lunches, hard to get insurance, no vacation, hard to move up or cross train, inconsistent scheduling, 15 days straight is normal.

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    7. 1.0
      Former Employee

      The Worst Place I've ever worked at

      Nov 26, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free food, flexible schedule, some nice co-workers

      Cons

      just about everything, rude, not worth working here for a second

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    8. 5.0
      Current Employee

      awesome

      Oct 11, 2021 - Financial Analyst in Rutherford, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great boss and work culture

      Cons

      there are no cons tbh

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    9. 2.0
      Former Employee, less than 1 year

      Management sucks

      Oct 26, 2021 - Server/Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money when they don't put a ton of servers on the floor

      Cons

      The management will micromanage you one day and then disappear for 2 weeks.

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    10. 5.0
      Current Employee, less than 1 year

      Nice place to work

      Oct 6, 2021 - Hostess in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Open door policy, good team members

      Cons

      There's always one impediment to progress

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    Viewing 1 - 10 of 258 Reviews

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