The J. M. Smucker Company Reviews

Updated 25 May 2020

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3.6
66%
Recommend to a Friend
70%
Approve of CEO
The J. M. Smucker Company President and Chief Executive Officer Mark T. Smucker (no image)
Mark T. Smucker
132 Ratings
Pros
  • "Company values teamwork and work-life balance(in 56 reviews)

  • "My coworkers are great - Smucker really does attract some great people(in 29 reviews)

Cons
  • "Headquarters in small town Ohio(in 13 reviews)

  • "Work life balance is often a struggle(in 12 reviews)

More Pros and Cons
  1. "Great co-workers and environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Recommends

    I worked at The J. M. Smucker Company full-time for more than a year

    Pros

    Build great working relationships. Dog friendly environment. Great office space.

    Cons

    job security staying in CA

    The J. M. Smucker Company2020-05-14
  2. "Good Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer in Orrville, OH
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The J. M. Smucker Company full-time for more than a year

    Pros

    Cares about employees, helps out the community, good work life balance

    Cons

    Out of date technology, slow moving, not great compensation for staying

    The J. M. Smucker Company2020-04-30
  3. "Do yourself a favor and go somewhere else"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Labor in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at The J. M. Smucker Company full-time for less than a year

    Pros

    The pay is ok, people were good to work with.

    Cons

    Get ready for no work life balance. You don't find out your work schedule for next week until generally the Thursday before and even that can change to Friday at management discretion. Very difficult to make plans this way. Union is weak, more interested in pleasing management. Worst part is the forced OT on weekends to "clean" the bakery. These jobs are cleaning ovens, dryers, etc. Sometimes you're unfortunate to get scheduled for a double clean...so yeah 16 hours of this garbage. Your one day off is just to recuperate before starting it all over again. Stay away and find something better.

    Continue reading
    The J. M. Smucker Company2020-05-26
  4. Helpful (1)

    "Make sure your in management, or run away."

    1.0
    Current Employee - Anonymous Employee in Topeka, KS
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at The J. M. Smucker Company full-time for more than 3 years

    Pros

    - Competitive pay. - Great coworkers (mostly)

    Cons

    Family oriented company, if you're he Smuckers family. Big Heart was a great place to work, until they got bought out by Smuckers. -Since then, they replaced a great benefits package with an ok one. -They have changed their OT policies. Causing the loss of hundreds of dollars a week to some employees. The policy changes also punish those who use any kind of vacation unless it's used in 5 day increments. -Policies are changed every few months, often removing or making it harder to use benefits such as vacation without causing financial backlash to yourself. -Company will threaten write ups for overtime that is required to complete a run, clean up etc. And then force you to take overtime within the next 48 hours. -Smuckers will threaten to write you up for 'close calls' caused by long reported OSHA violations. -Smuckers cannot keep staffed, employees are constantly leaving. The list goes on. The pet food industry has increadibly high profit margins, but Smuckers continues to squeez what they can from there employees while paying out large bonuses to those that help.

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    The J. M. Smucker Company2020-05-22
  5. "Great job"

    5.0
    Former Employee - Shift Supervisor in Memphis, TN

    I worked at The J. M. Smucker Company full-time

    Pros

    It was a great job

    Cons

    There's no bad about it

    Continue reading
    The J. M. Smucker Company2020-04-16
  6. "Company stuck back in 1897"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - R&D Engineer 
    Negative Outlook
    No Opinion of CEO

    I worked at The J. M. Smucker Company full-time

    Pros

    -Best employment opportunity if living farmlands is your thing -Pretty slow moving so you can focus on what you’re doing -Best cultural features include rolling frozen turkeys for thanksgiving and summer farmer’s market

    Cons

    -Pay/benefits is mediocre at best -Huge diversity and inclusion issue. There’s a lot of bias based on sex and race. Reporting bias issues to HR is a bit of a joke. One person was sympathetic saying “that’s not right, and we can do better” but they’ll refer you to a someone else who reminds you of any obligation you have to the organization and that they have to “make hard decisions” when it comes to making diversity and inclusion change. -Leadership leaves too much up to the discretion of the departments/managers. Some departments and managers thrive in this others fail under the pressure.

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    The J. M. Smucker Company2020-05-20
  7. Helpful (1)

    "Meh"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at The J. M. Smucker Company full-time for more than 3 years

    Pros

    Super nice people, investing in modeling and data science capabilities

    Cons

    Very indirect and reactive culture... Always firedrills. Too hierarchical - people who speak up in meetings who are not the highest ranking on the org chart are just not heard. Some good leaders there but too fraternal - where else does one work in Northeast Ohio. Too risky to speak up.

    The J. M. Smucker Company2020-04-20
  8. "Great teams and strong leadership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager 
    Recommends
    Positive Outlook

    I worked at The J. M. Smucker Company full-time

    Pros

    Strategic and supportive leadership, collaborative teams, diverse portfolio, great work-life balance.

    Cons

    None - left due to geography

    The J. M. Smucker Company2020-04-03
  9. "Enjoying my time with the company"

    5.0
    Current Employee - Sales Analyst 

    I have been working at The J. M. Smucker Company full-time

    Pros

    Good coworkers, fair pay, and opportunity to progress

    Cons

    Haven't encountered a lot of cons

    The J. M. Smucker Company2020-02-27
  10. Helpful (5)

    "terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The J. M. Smucker Company

    Pros

    great campus and can bring dog to work in the summer on Fridays.

    Cons

    They dont really care for employees but they say they do. There is a hiring freeze and I have seen too many people cry bc upper management is not hiring enough people. Terrible management and ridiculous HR department. Even though OH is At-Will god forbid something happens to you and you end up in the hospital. Management will abuse you the day you return and ask why certain things weren't done while you were in the hospital and don't go to HR as they will "claim" to be your advocate then turn around and fire you based on poor performance in "the last few weeks" even if you were in the hospital.

    Continue reading
    The J. M. Smucker Company2020-03-07
Found 398 reviews