The National Trust Reviews

Updated 14 Jan 2021

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4.1
86%
Recommend to a Friend
82%
Approve of CEO
The National Trust Chairman Tim Parker
Tim Parker
56 Ratings
Pros
  • "Flexible and varied working environment and the opportunity to work with passionate motivated people(in 18 reviews)

  • "The NT really cares about its job in looking after the many places it’s responsible for(in 15 reviews)

Cons
  • "Lower salary than comparative roles outside of the charity sector(in 17 reviews)

  • "Few weekends off, and no Bank Holidays off(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company to work for with a very important purpose"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Food & Beverage Manager in Torquay, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The National Trust full-time

    Pros

    In general all of the people you meet at NT are lovely and share common purpose, working locations are of course beautiful and you feel a sense that the NT always try to do the right thing.

    Cons

    Slow to react to a changing business environment or keep up with modern commercial practices

  2. "My experience at National Trust"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Catering Assistant in Leatherhead, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The National Trust part-time for more than 3 years

    Pros

    - Different jobs to do every day - friendly staff - feel good working for a non-profit - everyone gets the same minimum wage

    Cons

    - No bonuses as its a non-profit


  3. "great"

    5.0
    • Career Opportunities
    Former Employee - Pot Washer in Lincolnshire, IL

    I worked at The National Trust part-time

    Pros

    good pay, decent hours, you get holiday pay

    Cons

    pot wash, short shifts, weekend work

  4. "catering assistant"

    3.0
    Former Employee - Catering Assistant in Sheffield, England

    I worked at The National Trust full-time

    Pros

    flexible for uni students overtime in the summer

    Cons

    long busy days late notice for rotas

  5. "cccccc"

    5.0
    Current Employee - Visitor Experience Officer in Manchester, England
    Recommends
    Positive Outlook

    I have been working at The National Trust part-time

    Pros

    none none none none none

    Cons

    great employer ....joy to work for

  6. "Lovely company but little progression"

    4.0
    Current Employee - Marketing Campaign Executive in Swindon, Wiltshire, South West England, England

    I have been working at The National Trust full-time

    Pros

    People are great, work life balance is great

    Cons

    Little to no progression with minimal development structures in place

  7. "People focused"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in High Wycombe, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The National Trust full-time for more than 5 years

    Pros

    They care about their workforce

    Cons

    Decision making is slow as they take opinion from a wide range of stakeholders

    Continue reading
  8. Helpful (1)

    "good volunteering job"

    5.0
    Current Employee - Room Guide in Chelsea, England

    I have been working at The National Trust part-time for less than a year

    Pros

    Lots of benefits and pay for travel

    Cons

    None, a lovely place to wor

  9. "y"

    5.0
    Current Employee - Ops Manager in Bridgwater, England

    I have been working at The National Trust full-time

    Pros

    good support good benefits lovely sites

    Cons

    days of work lack of budgets too many chefs!

  10. "Lacks IT Leadership"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Project Manager in Didcot, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at The National Trust full-time

    Pros

    Nice staff and head office location.

    Cons

    Poor leadership within IT, it needs a change of direction

    Continue reading
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