The Original Mattress Factory Reviews

Updated 3 Jul 2020

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3.9
59%
Recommend to a Friend
100%
Approve of CEO
The Original Mattress Factory President  Greg Trzcinski (no image)
Greg Trzcinski
2 Ratings
  1. "Change in management over the last year or two has ruined this company."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Original Mattress Factory full-time for more than 5 years

    Pros

    Good product. Easy to sell.

    Cons

    Quality has suffered in recent years. Company has a term “take care of the company and the company will in then take care of you”. This is bogus. The company will change policies and even go against their own handbook when it is convenient for them.

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    The Original Mattress Factory Response

    July 6, 2020Digital Marketing Manager

    Hi, Thank you so much for your feedback. We’re very concerned about the situations you’ve described here. If you’re open to speaking with a few members of the corporate team, we’d like to learn more so that we can help solve these issues ASAP. If you’re interested, please reach out to us at info@originalmattress.com (I manage this email) or call the Cleveland factory and ask to speak with Greg. Sincerely, Colleen McCarthy Digital Marketing Manager

  2. "Great company."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Salesperson in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Original Mattress Factory full-time for more than 3 years

    Pros

    Great pay, cared very much about their employees well-being, values based company

    Cons

    Retail hours, can be very slow at times, not much upward mobility after salesperson.

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  3. "Good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Virginia Beach, VA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at The Original Mattress Factory full-time for more than a year

    Pros

    There is a Great work environment

    Cons

    The Compensation could be better

  4. "Best products in the industry. Best customer service. Best prices in the industry"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Store Manager in Maplewood, MN
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at The Original Mattress Factory for more than 5 years

    Pros

    Esop, honest company is friend to the staff.

    Cons

    Falling behind in market wages and benefits. Sales work hours are hard on employees with families. Very low PTO, No paid holidays. Commission, esop, bonus potential is based on volume of the store you are in not really if you are good at the job. Discouraging to your best employees.

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  5. "Some Great, Some Bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The Original Mattress Factory full-time

    Pros

    It's ethically run. They have a great quality and price and take the work seriously. They take every precaution to ensure the product is perfect and are VERY by the book when it comes to quality.

    Cons

    Certain jobs require a ridiculous amount of hours. Some upper managers play obvious favorites. The pay is low which leads to a good bit of turn over and the vacation days are terrible. No sick time either. Basically, you're often over worked and under compensated.

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  6. Helpful (2)

    "Most Ethical Company I’ve Ever Worked For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Sales and Marketing in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Original Mattress Factory full-time for more than a year

    Pros

    This is a company that truly lives by its philosophies, they aren’t just words on a poster but instead are guiding principles that shape the decision making process all the way down to customer interactions. The company strives to create a no pressure environment and the highest quality product at a competitive price because we are truly factory direct. It’s a real joy working here because it’s something to really be proud to be a part of.

    Cons

    Honestly I don’t have any, I know you might say he’s drinking the kool-aid but very seriously compared to previous employers this company has restored my faith in humanity that we can operate a company with such a high level of integrity.

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  7. "Good easy job, small benefits"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at The Original Mattress Factory full-time for more than a year

    Pros

    Easy, some downtime, low pressure sales

    Cons

    No real chance for advancement, no real commission structure or way to make more money.

  8. Helpful (1)

    "Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Original Mattress Factory full-time for more than 10 years

    Pros

    Top quality products. Best value in the marketplace (by far). Ethical business approach. True example of how a company should be run. Fair compensation and strong benefits package. No slick sales garbage. Just tell the truth everyday.

    Cons

    Retail hours (although the company shortens hours during many holidays to allow for family time!) This is unheard of in the mattress/furniture business!

  9. "Most honest company I have ever worked for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Store Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Original Mattress Factory for more than 10 years

    Pros

    Great company great products great people very honest

    Cons

    Retail hours not much room for advancement

  10. "Solid company, built on good values, that is slowly turning away from them."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver in Fairfield, OH
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at The Original Mattress Factory full-time for more than 10 years

    Pros

    Decent hours and pay. Delivery management actually cares about his people. Newer equipment that is properly maintained. You can also earn a decent Christmas bonus.

    Cons

    Upper management's clear and almost spiteful way of dealing with people. You can lose money on the hour quickly if your number drop

Found 18 reviews