Third Bridge Employee Reviews about "third bridge"

Updated 24 Nov 2020

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3.5
66%
Recommend to a Friend
90%
Approve of CEO
Third Bridge Co-Founder and Chief Executive Officer Emmanuel Tahar
Emmanuel Tahar
292 Ratings
Pros
  • "balanced work and life, friendly working environment(in 37 reviews)

  • "Team members are given full freedom to build their own new initiatives and ideas that help improve life at Third Bridge(in 32 reviews)

Cons
  • "Work/Life Balance is a consistent issue as we are a client service role with a client base that barely sleeps(in 39 reviews)

  • "culture : culture at Third Bridge is EXTREMELY toxic(in 30 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "third bridge"

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  1. Helpful (10)

    "Decent first job, but leave at the earliest"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Research Associate in Mumbai
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Third Bridge for less than a year

    Pros

    The work environment is positive and the company has a good vibe to it. The job is very easy to do and even a fool should be able to sail through it.

    Cons

    The actual job is incredibly stupid and a real waste of your time. The website doesn't explain the job clear enough but this is essentially a call centre job. Third Bridge arranges phone conversations between people who need information (like say an investment fund) and people who have that information (say an executive at a rival company that the fund is looking to buy). Your job as the research associate is to facilitate the phone call. That's it. So you find relevant people on Linkedin, try getting a phone number, then get them to agree and then set up the call. That's all there is. You do not participate in on the call and you learn nothing on finance/strategy or anything of that sort. All you learn is cold calling and some call centre skills. I didn't know all of this when I joined (which explains why I left early) but anyone with even a bit of self respect / career ambitions should stay clear of this call centre company.

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  2. Helpful (6)

    "Nightmare please beware, Toxic day-to-day, mindless work with terrible management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Third Bridge full-time for more than a year

    Pros

    You are working alone to locate individuals through Linkedin with certain references to back up, support, or provide insights into a current product or industry that is being researched by your client. Your manager is likely 24 years old and has never managed anything before. You're not doing any sort of "research" that was advertised, and are instead essentially working as a glorified telemarketer. This job consists of you sending 300+ LinkedIn requests per day, emailing those people when you don't hear from them, and then cold calling them. Over and over and over and over... The supposedly "new and improved" training program (implemented because higher management has been really scared of the insanely high rates of turnover at the company) involves learning ways to dig up people's personal cell phone numbers and email addresses using various internet subscription services. At one point a training manager advised us to call targets during dinner hours so that we'd catch them while they're home near the phone. If you're uncomfortable calling someone repeatedly until they pick up, and sending someone multiple emails asking if they got your previous email, this job isn't for you. Overall, this job likely isn't for you. It is extremely stressful and will most likely have a negative effect on you mentally. You will constantly be requesting, ney, rather nagging to get times for availability via text, phone, email, which in the end will be re-scheduled multiple times by your client who has no respect what so ever for these consultants that you are managing, they even cancel your scheduled calls within minutes to the actual consultation. It will also be your job to inform these individuals of the canceled or rescheduled meetings with false promises that you have spent days or weeks trying to schedule. If you are reading this I would urge you to find a place to grow where you can bring your knowledge and experience with you, this is not that place. The biggest mistake career-wise I made in over 10 years was accepting this position, with incompetent leadership & where your monthly targets are based largely on luck. - Competitive Salary - Young workforce - You get to understand the fundamental basics of major industries.

    Cons

    - Unqualified leadership that works and assesses you from a static template not open for interpretation. Increasingly toxic work culture: - You're expected to work during the hours of the night if a client sends in a project. - Managers are passive-aggressive, threatens with your monthly stats, and micro-manage. - Gossiping is common amongst junior to senior managers and HR. It is difficult to trust speaking with middle/senior management or HR on confidential topics when they'll gossip about what you've said. - You will be held accountable for things outside of one's controls (i.e. not hitting your targets due to projects being canceled, going on hold, or having difficult clients) - Quantity over quality mentality - No recognition of hard-work - Salary Base high because the bonus is irrelevant (don't be fooled) - Majority of C-level are leaving which should tell you something about the state of this company. No Work-Life Balance: - The work hours are rough with an always 'on-call' atmosphere in most departments. There's often tons of work thrown at employees at all times of the day and all of which is considered 'urgent and immediate,' which means working 60-70 hours per week is common. - While posted work hours are generally 9am-6pm, if you sign-off at 6pm or even 6:15pm, people wonder if you're even working at all. This feeds into the expectation of working long hours. - Overtime is not compensated rather required in order to meet "individual goals", you're guilted into working longer hours with no overtime but the expectation that you'll stay. - No matter how well you do, you will be told to do more cold calls, get more experts, put in more time, do more of everything. But you will have no pay to reflect this. It is a sales role where you will do the same exact tasks every day for however long you stay. - Analysts and senior associates do the same exact thing. People get fired left and right. The skills are not transferable to anything you wanna do except recruiting. -No Respect of Personal Hour (expectation to answer within 10 mins of emails at any time of the day/evening/night) - Working at Third Bridge showed me everything not to look for in a future employer.

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  3. Helpful (7)

    "AVOID AT ALL COSTS"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Research Associate in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Third Bridge full-time for more than 3 years

    Pros

    There aren’t any. This is an extremely toxic company!

    Cons

    I worked for this company for 2 and half years so I feel like I’m uniquely suitable to review it since most people don’t even make it to a year there. - pay : they underpay you and expect you to work long and excessive hours without getting any overtime. They tell you not to discuss your pay or bonus with other employees which is ILLEGAL (an employer cannot tell you this). If you complain, they make it very clear that you are expandable and easily replaceable. - culture : culture at Third Bridge is EXTREMELY toxic. Upper management picks favorites, gossips, and does not value your work. I was a top performer and they still treated me like crap since I was not a yes man. They are looking for people that will be a cheerleader for the company and pretend that they are ok with being treated poorly. No feedback you will give will ever be taken into consideration. You will be disrespected and never valued. Everyone is really young and the atmosphere is very clique-oriented. - work : you by no means need a college degree to do this job. It is NOT a research role. It is a recurring role. You are on linkedin all day looking for “specs” (specialists) to talk to your clients on a phone discussion. You are essentially a glorified assistant. The work is dull, life sucking, and thankless. You do not learn any hard skills at all. The bottom line: Third Bridge is ALL about cutting costs and maximizing the return to their PE investors. They pay lip service to their employees, but they DO NOT care about them at all. Everyone is easily replaceable to them and they hire people monthly to make up for the massive amount of turnover. They have staff write positive reviews on here to try to offset the negative ones. The only people that do well here are those who suck up to management and are ok with being treated according to subhuman standards and conditions. I would advise anyone that is considering a job here to run away AT ALL COSTS! Take my word for it, working here was one of the worst things I did in my life.

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  4. Helpful (2)

    "A great place to start your career for those keen skill set development"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Third Bridge full-time for more than 5 years

    Pros

    -You develop core professional service skill sets that transfer well independent of where you want to go in your career long term: project management, time management, stakeholder management, negotiation, persuasion -You get exposure to a company during an important point in its growth: Third Bridge is no longer a small company, and it must meet goals outlined by its Private Equity backers, which allows you to see how a company goes about innovation and strategy to meet proposed revenue/EBITDA targets -You are exposed to a wide variety of investment strategies and industries, allowing those who are curious to learn basically everything they could want to learn about the investors who drive capital into markets/companies, and the operators who grow (or attempt to grow) those markets/companies -The culture and people are very strong - you like everyone you work with, and if you are willing to put in the time and effort (which is required of any entry level job), you develop faster and further than with 99% of other companies.

    Cons

    -Like most entry level jobs, the work can be repetitive - the level to which many feel the work is repetitive depends on how much they invest in the research process - if you treat the Expert Network industry like a call center, it becomes one; if you treat it like the opportunity to speak with important thought leaders about their industries, you basically learn for a living -Work/life balance can be challenging, as Connections is the service delivery arm of Third Bridge - the company can't control when a client is coming in with a request (Sunday morning, 9pm on a Friday) and your job (if you're a Client Associate) is to be responsive to that customer need -A couple that is trying to scale has its stumbling blocks, and Third Bridge is no different - sometimes processes are outdated and technology is slow to develop, and given so much of the team comes to the organisation for 2 years and then leaves (standard Graduate program), information retention is difficult

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    Third Bridge Response

    October 23, 2020

    Thank you for taking the time to leave such a detailed and informative review. We appreciate your commitment to Third Bridge!

  5. COVID-19
    Helpful (7)

    "Something for young professionals to consider"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Third Bridge full-time for less than a year

    Pros

    Good PTO. Remote until 2021. 401K matching. Nice offices with snacks/coffee. Can complete paperwork and get a few people’s approval, to cover part of a course, etc. as a development allowance. Commuter pass for NYC, but LA Associates pay over 100$ per month for their parking. Executive team communicates with global offices and average workers well. Good job keeping the company informed during 2020. The company cares about diversity and sustainability efforts to a large extent. Forum is a cool product and occasional industry presentations can be fun.

    Cons

    Two main things to note from working here ~1 year: the nature of the industry and its resulting work, and management constantly shifting blame and fostering, consequently, very poor culture. First, since this service is called “research” let’s clear things up. You, as an Associate (formerly dubbed “Research Analyst”) in the Connections department, are helping investors, consulting firms, PE firms, etc. with their “research.” In the last 10-20 years these clients have outsourced this process of recruiting and scheduling such “consultations.” Your work at the entry level and the next level as a client facing Project Manager/Client Associate, is following client instructions (often off-base) and sending expert profiles as fast as possible to the client before competitors. You will not be doing any value chain work, despite what Third Bridge interviews may lead you to believe, or internet research on the companies involved. The “research” you do on each project is listening to each Client Associate on what to plug into search engines for their respective projects and then getting spammed by 5-10 Client Associates sporadically about why nothing has come to fruition yet. Team Supervisors count this back and forth as “researching.” You will spend a lot of time (maybe 10% of your day) fending Client Associates off in these “check ins.” The rest (85-90%) is cold calling and repeated outreach to leads. Administrative duties like scheduling, negotiating, payment disputes, etc. fill maybe 5% of a day. Your job is to find people who have left sectors at the right times and used or sold relevant products. Most recruited experts won’t do a consultation. Ever. You have basically sold them a meeting (since they do it for little to no money) that is nowhere close to guaranteed. You are a middleman and luck is a huge factor. This is not a fun “consulting-lite” job. It is not a path into Private Equity or Investment Banking. Second, management and culture. People tell supervisors what they want to hear and pass the hot potato along of why more consultations aren’t being scheduled. Often one or two Associates on each team are scapegoats who “fail” and “cause” the team to fall short of daily goals. These scapegoats will be told they should “think harder” about how to boost numbers, such as “waking up early to catch up on messages while lying in bed”, not leaving the office “on time so often” when it is busy (which is all the time, because the company is chronically short-staffed with below 50% retention if I had to guess), working on the weekends, etc. This can happen regardless of Associate performance towards official targets. People meeting 150%+ of their goals will be scolded too. There are endless consultations to sell. If you don’t deliver on every assigned project, supervisors think you must be having some issue. Then those scolded Associates are suddenly praised and “ready” to move onto a “better” role than the initial Associate work. They expect you to be more committed to working outside of “core hours” of 8:45-6:15 in the next role. Everything is micromanaged in both roles. Management tears you down, so they can build you back up. Management loves to play good cop bad cop in virtual meetings as part of this. Many people have cried because of this both in office and working remotely. This won’t be put in writing, so you have no record/proof of this sort of behavior. No one trusts one another. Associates will be told, “client associates have the right to not trust you” to work hard and/or correctly. The managers do not trust the company’s own training or official performance stats. In the first two positions it is a game of who knows what and what does it look like we did/are doing on each project to lessen daily supervisor criticism. People find their own ways to bend the rules. Supervisors pretend that no one cuts corners. So lay low and fake smile. HR defends such tactics and states they are “already working on that issue,” while dismissing whatever happens/happened. They will say “I’m sure we don’t know the full story” or “there must be more to it than that” or “we only want to hear constructive feedback.” They only care about how to best deny issues with their script. Before you know it, you are locked into this job chasing a shiny new title.

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  6. Helpful (10)

    "Great place to work if you want client facing responsibilities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Third Bridge full-time for more than 3 years

    Pros

    You are given lots of responsibility fairly early on in your career. There are constant development opportunities which help boost your CV quickly. It's fast paced, target driven, client facing and great for anyone looking to develop strong communication and people management skills. Team members are given full freedom to build their own new initiatives and ideas that help improve life at Third Bridge.

    Cons

    You do have to work outside of the usual hours when client servicing so be prepared for that if you want to go client facing. If you're not driven by targets/a bit of competition this may not be the place for you.

    Third Bridge Response

    September 7, 2020

    Thanks for your review and commitment to Third Bridge over the last 3-4 years. I'm pleased to read about the transferable skills you have gained and the career opportunities you have experienced at Third Bridge. Please continue to share your feedback and experiences.

  7. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Third Bridge full-time for more than 3 years

    Pros

    Third Bridge is a rapidly growing company (which of course results in some growing pains from time to time), but executive leadership is really quite transparent and are making the right decisions to scale the business. There is a priority focus right now on making sure every employee understands potential career paths within the company, including switching divisions and taking on brand new skill sets, which is a huge testament to how much investment into employees there is. Working in the Connections department is a customer service role, which is very demanding. The company has been quite introspective over the past year about how they view work/life balance, and has made a ton of great improvements. Pay is good, the new comp structure is very clear cut and allows for transparent conversations between employees and managers about bonuses, etc. Ultimately, your experience at Third Bridge is what you make of it. You can find a great mentor, take outside courses on the company's dime, challenge yourself, and lay a solid foundation for your career here.

    Cons

    As a rapidly growing company, things change quickly, which does not suit everyone. Sometimes, management will spend too much time listening to those complaining the loudest, even if that isn't indicative of how the general population feels. The company values winning, ambition, and excellence. Quotas are aggressive and the benchmark moves constantly. If you are the type of person who wants to be constantly praised for doing the bare minimum of what is asked of you, or the type of person who wants to be handed a promotion every 9 months, this is not the place for you. Finally, this is a customer service job, and that is not easy. The customer comes first, and since our customers are some of the largest consulting and investment firms in the world, you shouldn't expect to work strictly 9-6 every day.

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    Third Bridge Response

    October 23, 2020

    Thank you for taking the time to leave such a detailed review. We appreciate your dedication and commitment over the last 3-4 years and encourage you to keep sharing your feedback and suggestions for improvements we can make.

  8. Helpful (5)

    "Unrealistic Expectations"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Third Bridge full-time for more than 3 years

    Pros

    - The people are phenomenal. Everyone you encounter at a management/leadership level is invested in success - Introduction to client facing role - Wins are celebrated - Management is invested in making changes

    Cons

    - Clients are incredibly demanding, to the point of very unrealistic expectations. They expect responses from the Third Bridge teams from 7am-12am, and on weekends. They belittle the client associates and don't care, because there are no reprocussions to their disrespect, they can just use one of our competitors. Leadership does nothing to help this issue. - Poor IT system that makes it impossible to service clients quickly without killing yourself with admin and having to be online whenever a request comes in. - ELT has absolutely no idea what's going on during the day-to-day, nor do they care about the massive issues on the ground. They hired and wasted money on external consultants when they could have spent 10 minutes with their existing employees to know the issues they needed to solve for, and given these same people the opportunity and tools to solve for them. - Pay is disgustingly low for the work expected (e.g. 50-60 hour weeks, $60k max). - Management and VPs keep "pushing" teams during the "busy" months and seasons, however there is never any time that workload can be managed appropriately for a break. Everyone is constantly overworked, with a select number of people who slack off and don't care. - Account management has absolutely no value add for the company, and is such a resource waste. Their jobs and tasks can easily be handled by the project managers and team leaders. - Most of the new initiatives are a complete waste of time, and eat away at the working hours during the day, so that people have to work later than normal to make up for lost time. - Expected to be on your cell phone/email at all hours of the day, and the company does not provide a phone, only a small monthly allowance.

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    Third Bridge Response

    October 23, 2020

    Thank you for your review. We appreciate all employee feedback and take it seriously. I would encourage you to reach out to a member of People Operations to further discuss the concerns you raise.

  9. COVID-19
    Helpful (7)

    "Good place to start your career, fast-paced and growing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Third Bridge full-time for more than a year

    Pros

    Honestly, seeing some of the reviews below is a bit disheartening. Third Bridge has a big culture of winning and developing people, and having worked in other businesses before joining TB, I have found the company one of the most welcoming and felt incredibly valued since Day 1. There is also a strong growth mindset across the organisation which means you are well set up for your career and are building marketable skills throughout your time here. - Essentially yes, we do have a strong focus on our clients, both specialists and investors. Without them we wouldn't have a business! Try joining any company that operates in a very competitive market. If you want to work on a competitive account, yes, sometimes hours will be a bit longer. If you want to work with our less competitive clients, then that is also fine. In comparison to other companies in the industry, as well as other financial institutions, working hours and W/L balance at Third Bridge are comparatively incredibly good and positive, and if you match that up with salary/pay you will likely see your hourly rate is much higher than at competitors/comparable businesses. - People Development: From day 1 you get a full month training program with new hires, and moving forward weekly/biweekly 1-1s with your managers who help track your progress, focus areas, as well as other longer term career development areas. The employee journey has significantly expanded with several new roles incl. Senior Associate, EEL, and other. Again there have been complaints below on how these are reserved for employees based on "tenure". And yes, of course - some of these WILL have tenure as one of the expectations in order to apply. (amongst other things - qualitative feedback, quantitative performance, etc) Same with any other company in the business, or any other financial company. Again, feels tone deaf. - Perks: Obviously the socializing aspect of WFH is a lot tougher than it was before to reward employees with socials, breakfasts, summer away days, etc than before. Obviously! We are going through a global pandemic - you cannot expect to be Fed-Exed breakfast to your house. I am not really sure how this is even a point. The company has also tried to keep everyone together over the lockdown period through sending gifts, as well as organising video socials, as well as putting together global competitions/channels. The introduction of the weekly Senior Leadership Calls, especially when the SLT are incredibly busy, was incredibly valuable. The amount of time the CEO spends speaking to employees and hosting Q&A sessions is unlike I have seen in other companies, and so to me some of the below reviews are a bit tone deaf.

    Cons

    As the company grows quickly, there are more roadblocks to change. Continue to focyus on being lean and agile and implementing continuous improvement. A strong point here is that TB hires several graduates out of university, which can sometimes lead to newer employees who have not worked in a professional environment before. Something I would recommend is giving training on how to work in a professional environment

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    Third Bridge Response

    September 7, 2020

    Thank you for taking the time to leave such a detailed review. It's great to hear about all the highlights in your Third Bridge career so far! Please continue to share your feedback through our company surveys.

  10. Helpful (6)

    "Some of the worst working conditions I've subjected myself to"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Third Bridge full-time for more than 3 years

    Pros

    It's a means for paying rent right out of college

    Cons

    There is a LOT to share. The pay: it's pretty sub-par, and the criteria that they use to establish raises, and starting pay is obscure and unfair Diversity: Simply put, there isn't any. There are like 2 POC (people of color) at the entire company, and there are often scandals of employees at third bridge getting caught for internally using slanderous/racist/homophobic language. - There was actually a group of individuals in the consulting vertical that was caught using racist slurs in a public slack channel. So not only are they racist, but some of the people that work here are very, very, very dumb. I've heard racist AND homophobic language being uttered publicly- and very little to nothing getting done about it. The culture: Not great, you're expected to work during the hours of the night if a client sends in a project. Managers are passive aggressive at times (there are good team leads, you know who you are) but the majority of them are bad, and micro-managey. Perks: Intentionally leaving this one blank. Want a nice example of what the culture is like at thirdbridge? The individuals reading this will assume that it was coming from some hypersensitive person of color that also may or may not be considered queer, but at my time there I was a fly on the wall- my opinions on this place are unbiased (also I'm white, female, and straight)

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