Thumbtack Reviews | Glassdoor.co.in

Thumbtack Reviews

Updated Jul 30, 2019

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Found 212 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
94%
Recommend to a Friend
97%
Approve of CEO
Thumbtack CEO Marco Zappacosta
Marco Zappacosta
173 Ratings
Pros
  • "They offer amazing benefits, perks, and an awesome work life balance(in 18 reviews)

  • "2 best culinary team in the Silicon Valley that I've seen(in 17 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "Great place to work. Company cares."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Culinary Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for more than a year

    Pros

    Food program, transparency, supportive working environment

    Cons

    inconsistent messaging from management, difficult to gauge company's long term goals

    Thumbtack2019-07-25

    Thumbtack Response

    July 29, 2019Social Media Support Manager

    A big part of what makes Thumbtack so great is our AMAZING culinary staff. We're glad you enjoy it here as much as we enjoy having you here! If you ever have questions or concerns about the information your receiving (or lack thereof) we encourage you to connect with HR to ensure ...

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  2. "Great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for less than a year

    Pros

    - Passionate, collaborative, intelligent teammates! - Amazing food - Excellent work/life balance

    Cons

    None yet, I've had a great experience here!

    Thumbtack2019-07-22

    Thumbtack Response

    July 24, 2019Social Media Support Manager

    Yay! We love to see that your time with us has been wonderful.

  3. Helpful (1)

    "Great place to work, learn, and have impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for less than a year

    Pros

    - Great culture (flexible work hours, and friendly people) - Amazing culinary team. Food that manages to be healthy, diverse and delicious. - Impactful projects - Positive future prospects (I might be biased but I think we have a clear edge over our competitors in the long run)

    Cons

    Not much to think of.

    Thumbtack2019-07-17

    Thumbtack Response

    July 22, 2019Social Media Support Manager

    This is what we love to hear! If you ever have anything you think we could improve on, please send it our way.

  4. Helpful (1)

    "Great culture but must be adaptable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Onboarding Specialist in Draper, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for more than a year

    Pros

    Career development programs, great perks and benefits, awesome management

    Cons

    Things change A LOT so if you don't like change, then Thumbtack isn't the right place for you.

    Thumbtack2019-07-30

    Thumbtack Response

    August 2, 2019Social Media Support Manager

    Thanks for taking the time to leave us a great review! You're right, there have been a lot of changes the last couple years and we thank you for sticking with us and helping us along the way. If you ever have questions about the changes that are going on, please reach out to your ...

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  5. "Passionate team working on an incredibly complex problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Thumbtack full-time for less than a year

    Pros

    - Fascinating set of problem. Thumbtack’s marketplace is several orders of magnitude more complex than I had imagined, making for very interesting challenges across all areas. - Selfless culture and management. The leadership team is lean, refreshingly humble, and free of politics. Leaders are very dedicated to creating a positive work environment, be conscious of biases, and set an example when it comes to work-life...

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    Cons

    Although one of the company’s values is “Know our customers”, Thumbtack tends to have a myopic view of the problem space it is solving and the competition. It feels like we are often finding ourselves trying to re-invent the wheel.

    Thumbtack2019-07-17

    Thumbtack Response

    July 22, 2019Social Media Support Manager

    Thanks for sharing your experience with Thumbtack thus far! We're grateful to have team members like you who help make us better.

  6. "Worthy mission and great food"

    StarStarStarStarStar
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Thumbtack full-time for more than 3 years

    Pros

    Worthy mission of helping local pros grow their business

    Cons

    You get spoiled by all the good food, it's hard to go back to real life

    Thumbtack2019-07-19

    Thumbtack Response

    July 22, 2019Social Media Support Manager

    We feel you.. those sack lunches are tough to go back to! We're glad to read your time with us was positive and impactful.

  7. "A workplace that really cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Growth Marketing Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for less than a year

    Pros

    1. TT truly follows the "one team" principle. It is a highly cross-functional team that is unified by a collective growth mindset. 2. The people here really care and consciously work towards making each-other better. 3. The management is always listening and thrives to put their best foot forward every day. Offcourse, best kitchen ever. #Tackitchen

    Cons

    More diversity in leadership (I know we are already working on this).

    Advice to Management

    Keep doing what you are doing :)

    Thumbtack2019-06-13
  8. "Great Place to Work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for less than a year

    Pros

    The culture at Thumbtack is Inclusive, open and supportive. Btw, culinary team is awesome.

    Cons

    The only thing is the 401k.

    Thumbtack2019-06-03
  9. "Great opportunities to grow at Thumbtack"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thumbtack full-time for more than a year

    Pros

    -Great food and working environment -Transparent management

    Cons

    -No 401K -Suffering from growing pains

    Thumbtack2019-05-25
  10. "Listen to your customer and organizational problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Thumbtack full-time

    Pros

    - Potentially a good product but lots of people problem - Good food! thank you Culinary team. - Iterative process - Feedback culture (this depends on the team) - Good benefits

    Cons

    - Slow career progress when your projects have less visibility (even when you work hard) - Leadership talks about the same thing in different words. - Leadership speaks ill of other team members to their direct reports. Not a good culture. This happens a lot in product org. - There is definitely a gender PAY GAP. When a male coworker joined, he shared his salary which was absurdly higher than equal level female peer....

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    Advice to Management

    Listen to your customer and organizational problems

    Thumbtack2019-05-15

    Thumbtack Response

    May 22, 2019Social Media Support Manager

    Thanks for sharing your experience. We do our best to stay competitive as a company and perform competitive, comprehensive analyses to determine the compensation of current and future team members. We strive to ensure that everyone feels challenged and motivated within the roles. ...

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Found 212 reviews