Tiffany & Co. Assistant Store Manager Reviews | Glassdoor.co.in

Tiffany & Co. Assistant Store Manager Reviews

Updated Dec 18, 2018

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Found 10 reviews

4.1
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Rating TrendsRating Trends
98%
Recommend to a Friend
100%
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Tiffany & Co. CEO Alessandro Bogliolo
Alessandro Bogliolo
1 Ratings
  1. Helpful (2)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time for more than a year

    Pros

    Great history and brand recognition Product is beautiful and customer service is top notch Opportunities to visit other locations for training or assistance

    Cons

    Basic retail environment complaints--competitiveness, sales professionals are immature at times, "customer is always right" attitude even whey they make ridiculous claims. Stores place customers first, then sales professionals, then support staff, then management team. I do not necessarily disagree with this line of thinking but as an ASM I did not feel enough support being a last thought.

    Advice to Management

    Follow through on research from the results of the employee surveys instead of just creating initiatives to make it appear that the problem is being fixed.

    Tiffany & Co.2018-12-18
  2. Helpful (1)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 3 years

    Pros

    Fast paced and versatile environment with opportunity to take risks and implement new ideas while maintaining high levels of company standards. Company is progressive and forward-thinking, but maintains its reverence as one of the oldest American companies.

    Cons

    Turnover can be high in retail environment, sales are also challenging in today's economy. Remaining motivated as a member of management will be difficult if you rely on monetary compensation (if you do not you will find the most rewarding experiences come from helping your employees find success).

    Tiffany & Co.2018-01-16
  3. "I have extensive knowledge of clientele, products and the Tiffany mission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 10 years

    Pros

    Company supports forward thinking and professional growth. Company training is amazing. You are trained from day one and continue throughout your career.

    Cons

    Colleague resentment causes low employee morale. Human Resources should be notified by management and director to stop the colleague resentment in his/her tracks in order to protect the employee that best serves the company.

    Advice to Management

    Transparency would be very helpful when dealing with resentful colleagues.

    Tiffany & Co.2017-03-18
  4. Helpful (2)

    "a great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager, Manager in Saint Louis, MO
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Tiffany & Co. full-time for more than 3 years

    Pros

    Great work/life balance. Fantastic benefits. Great training provided on gemstones and selling protocol. Upper management very supportive.

    Cons

    Not a lot of room for growth unless you are relocatable. Hard to close sales with no room for price negotiation and jewelry priced much higher than competitors. Mass layoffs this year were a shock to many at store level.

    Advice to Management

    Too much stock put on 'romance of Tiffany' as a selling point. Many designs are childish and overpriced.

    Tiffany & Co.2016-02-01
  5. Helpful (1)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Towson, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 3 years

    Pros

    The company culture is friendly and focused on developing their employees. They have many tools available for training and education, including tuition reimbursement. Employee benefits are fantastic.

    Cons

    The company would roll out new programs and then change them. It was difficult to properly motivate the sales staff to follow these new programs, as the team knew it would not be a lasting directive.

    Advice to Management

    Give your team respect and work with them collaboratively.

    Tiffany & Co.2016-01-28
  6. Helpful (4)

    "A company that was great...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time for more than 8 years

    Pros

    Good benefits (health insurance, vacation time, merchandise discount), access to merchandise due to stores nationwide, if you work in the NYC area you have better access to training/development due to the close proximity to Corporate.

    Cons

    Employees at the store level have a poor work/life balance. Employees have been promoted into management who process subpar knowledge of how to be an effective leader. The quality of merchandise has steadily declined over the years yet prices have steadily increased. Rampant favoritism in regards to sales professionals with "top clients". When concerns are voiced to management or HR you become a target for retaliation....

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    Advice to Management

    Show the employees that you care about them. They are on the front lines and represent the brand to the public. If they aren't happy, then how can they make the customer happy. Ensure that quality employees are given the fair opportunity to advance with the company, do not promote someone simply because they "smile and shake hands", you must possess knowledge and leadership abilities as well. Actually listen to the employees...

    Show More
    Tiffany & Co.2015-10-30
  7. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time for more than a year

    Pros

    The company provides a good amount of paid time off and employee discount. Managers work to develop talent. Many great locations.

    Cons

    Retail schedule so you will have to work weekends and holidays. Technologically a bit behind in many ways. Corporate employees are often not helpful to retail employees.

    Advice to Management

    Upgrade IT systems. Company does pay more than other retailers, but not enough to keep people interested. Provide parking for retail employees.

    Tiffany & Co.2015-10-17
  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 
    Recommends
    Positive Outlook

    I worked at Tiffany & Co. full-time

    Pros

    Great company with amazing training tools

    Cons

    There is nothing bad to say

    Tiffany & Co.2015-06-15
  9. Helpful (1)

    "Best employment experience ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Tucson, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tiffany & Co. full-time for more than 8 years

    Pros

    The atmosphere and clients. The culture and values of the company, the sustainability concerns and the merchandise quality.

    Cons

    Bad eggs are hard to remove. Trying to get back into the company once you leave is difficult as well.

    Tiffany & Co.2013-12-27
  10. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time for more than 5 years

    Pros

    Great benefits and company discount

    Cons

    Horrible compensation compared to market. Only Directors and above get paid fairly. Inconsistencies between stores policies and procedures. Company constantly making changes to employee policies (for example, days/shifts hired to work, black-out vacation time, etc.), Extreme favoritism shown to staff members versus others.

    Advice to Management

    Ensure HR gives a voice to the employees with more frequent opportunities to voice their concerns through anonymous emails/surveys.

    Tiffany & Co.2013-10-03
Found 10 reviews