Tiffany & Co. Reviews
50% would recommend to a friend
(1944 total reviews)
51% approve of CEO
Found 1,944 of over 2T reviews
Updated 28 Nov 2023
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Excerpts from user reviews, not authored by Glassdoor
- "Good benefits and the company's reputation in the luxury world is something to be proud of." (in 197 reviews)
- "Great people and team." (in 104 reviews)
- "The pay was good and the work hours were not terrible either." (in 98 reviews)
- "Brand and training is good" (in 53 reviews)
- "Good company and work environment" (in 42 reviews)
- "Get stuck in a bad store with poor management and you are in for a long haul." (in 166 reviews)
- "Half the managers have no idea what they're doing and just make other people do their job" (in 74 reviews)
- "Promotion is generally based upon blatant favoritism" (in 45 reviews)
- "No work life balance if you want to really be successful and stand out from the crowd." (in 40 reviews)
- "Upper management is aware of this ongoing issue with the department supervisor although everything is constantly bushed under the rug." (in 30 reviews)
- 1.05 Oct 2022Operations ProfessionalCurrent Employee, more than 1 year
Flexible when time off/vacations are needed.
Management is non existent (there's a revolving door of managers that come and go). Managers show no interest in helping their employees grow unless you are one of their favorites. No work/life balance.1
- 1.09 Nov 2023Team ManagerFormer Employee, more than 8 years
Made some great connections over my time at Tiffany.
The LVMH takeover has robbed Tiffany of everything positive the company ever was. Sales Targets are not achievable and goals constantly change retroactively. Client Advisor pay structure means with goals set so far out most make half of what they earned pre-LVMH. Communication is almost nonexistent and when it does come contradicts other communications. Policies change constantly regarding delegation of authority, time off, best practices, and escalation. There is so much turn over in all areas there is no continuity in projects both client facing and corporate. There is no exclusivity anymore unless you come in stating you want to spend a million + and can prove it. Events are last minute and thrown together. Long time clients are snubbed for having consistent spend but not increasing the number of zeros in their purchases year over year. Quality of product, both manufacture and repair is a joke- it is only a matter of time before some expose brings to light that Tiffany uses outside vendors for the majority of repairs and much of its new product. Including non-Tiffany manufactured components to do so. Timeframes mean nothing. The company atmosphere is toxic filled with threats of disciplinary action including job loss. The employees grade “or else” is used in regional meetings and touch bases, when they actually happen. Fear is rampant because you never know what the newest directive will be and Client Advisors and Operations Professionals are baited to be at odds. Do not work here until senior leadership changes.5
- 2.03 Oct 2023Team ManagerCurrent Employee, less than 1 year
An incredible, historical brand with amazing pieces. Great opportunity for networking and gaining luxury experiences. Pay is good for management. Benefits are also quite extensive,
Working for Tiffany does not feel like a luxury experience at all. Stores are severely understaffed, there is very little support beyond management for onboarding talent. Managers & directors are overworked and are expected to micromanage their team. I was told because I am a salaried employee I need to be responsive on email/Teams at all times even when on PTO. Upper management has very little visibility into what is going on in stores. Customers are unhappy with servicing pricing and turn around time. I would expect this lack of organization from a small startup, not a large, established luxury brand yet here we are. Employees are fed up and dropping like flies and then the backfill is not onboarded or prepped, therefore making clients upset with their experiences. The events.. don't even get me started. They start off by inviting VIP clients only to then have it be a mad dash and anybody and their mother can be invited. Information is shared so incredibly last minute and they are always a huge mess with no organization.8
- 2.020 Nov 2023Client Services RepresentativeFormer Employee, more than 1 yearNew York, NY
- Peer-to-peer support was great - Decent breaks and pto - Beautiful collections
- If they like you too much, you will get pigeonholed - Terrible management, too busy being catty and looking down on others to offer any real support - Average salesperson is not GIA certified; company no longer sponsors even when folks self-advocate1
- 2.022 Nov 2023Senior Client AdvisorCurrent Employee, more than 1 yearLondon, England
Salary, good commission structure, strong brand, lovely peers
No progression, a lot of time & resources are spent on hiring from outside with not necessarily the best results - none spent with employees already in the business. There are sporadic 1 - 1s and performance reviews with no clear feedback or development plan. You are left feeling undervalued and taken for granted.
- 5.028 Nov 2023Operations ProfessionalFormer EmployeeRoseville, CA
They really take care of their employees
Not much. They do prioritize sales metrics, being retail, but don't really see that as a con. More something to note for people who aren't aligned with that kind of work.
- 1.06 Nov 2023ManagerFormer Employee, more than 5 years
- Competitive starting salary - Education reimbursement - 401k matching
- Committed to in-office culture, no WFH - 1-2% pay raises are depressing at best - Hostile to LGBTQ+, Expect anywhere from teasing to outright harassment. - Adverse to any change or improvement. The "way its always been done" is the gold standard. - CEO and owner are laughably out of touch. Senior VPs show outright distain for hourly employees.1
Tiffany & Co. Reviews FAQs
Tiffany & Co. has an overall rating of 3.3 out of 5, based on over 2,245 reviews left anonymously by employees. 50% of employees would recommend working at Tiffany & Co. to a friend and 44% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
50% of Tiffany & Co. employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tiffany & Co. 2.8 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.