Topshop Brand Manager Reviews

Updated 19 Dec 2019

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3.6
85%
Recommend to a Friend
51%
Approve of CEO
Topshop Managing Director Mary Homer
Mary Homer
5 Ratings
  1. "Great if you put in the work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Brand Manager in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Topshop full-time for more than 5 years

    Pros

    It’s a great place to develop but you need to be willing to put in the work and really enjoy retail. Retail isn’t for everybody and it’s hard to stay motivated if you don’t enjoy your role. There is always opportunity to move around stores/roles working for such a big company, and if you really prove yourself in the team you work with your senior managers will always support it. Other pros for management are £500 uniform allowance which refreshes every 3 months, company sick pay, time owed days when you work a bank holiday and if you live in London they pay for your travelcard which massively supports alongside your salary.

    Cons

    There is no time for bad days - you really have to give your role your all day in day out. Sometimes work load can be very demanding resulting in me having to work from home (out of my own choice but I feel if I don’t do that I won’t get everything I need to get done). Working most weekends and a lot of late nights also make it difficult to get a decent work life balance, especially over bank holidays and Christmas, but that’s retail for you, it would be the case for any retailer you work for.

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  2. "Great if your young and mobile"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Manager in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Topshop full-time for more than 10 years

    Pros

    Culture, can do attitude take risks

    Cons

    Working hours task management workload

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  3. "Good in a flagship store"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Brand Manager in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Topshop full-time for more than a year

    Pros

    Free travel card, good supportive senior management

    Cons

    Late hours, no development, it’s all about likability not capability

  4. "Fair"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Topshop full-time for more than 5 years

    Pros

    Good discount with a uniform allowance. Updates from the business were quite regular. MOST managers I worked with while progressing were good.

    Cons

    Pay wasn’t amazing for the role. Smaller stores flew under the radar. Progressing is very difficult.

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  5. "Awesome opportunities"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Brand Manager in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Topshop full-time for more than a year

    Pros

    Lots of opportunity for growth

    Cons

    Not as many stores opening in the U.S. over the last couple of years

  6. "Bad management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Brand Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Topshop full-time for more than 3 years

    Pros

    nice clothes and good staff discount.

    Cons

    In our store poor and bad management, management does not care about working conditions for staff, no appraisals for staff and managers, bad with people in general. Storemanagers do not listen to feedback from staff and other managers in store. Bad, bad, bad.

  7. "Awful Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Topshop full-time for less than a year

    Pros

    The only good thing was the discount

    Cons

    Horrible Managers Awful HR Bad People Manangement

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  8. "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Brand Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Topshop full-time for more than 8 years

    Pros

    Competitive wage, great product to work with, lots of different areas of the business to learn about. The diversity of the job keeps it interesting. Good discounts.

    Cons

    You can very easily fall out of favour with managment. When interviewing for a role within the business, you can generally already guess who will get the role as they have a plan that they prefer to stick to. Working hours and work life balance are not good.

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  9. "Great team, great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Brand Manager in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Topshop full-time for more than 3 years

    Pros

    People you can connect with and opportunities to develop and grown through being a business owner - the chance to develop commercial acumen and understanding

    Cons

    Limited stores and roles in the USA - great training ground, but roles are limited due to only having 10 stores at present in the USA

  10. "Extremely busy and long hours but rewarding"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topshop full-time for more than 3 years

    Pros

    There is a very good bonus scheme of your store hits target not just for managers. You get a good staff discount and also a generous uniform allowance

    Cons

    You are expected to work long hours as the norm and live a bit for the brand. There is a reasonable amount of pressure in regards to targets.

Found 12 reviews