TransferWise "cross team" Reviews | Glassdoor.co.in

TransferWise Employee Reviews about "cross team"

Updated 16 Feb 2020

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4.5
90%
Recommend to a Friend
93%
Approve of CEO
TransferWise CEO Kristo Käärman
Kristo Käärman
217 Ratings
Pros
  • "Fast paced work environment teaches skills that may otherwise take much longer(in 47 reviews)

  • "Great people that you get to work with(in 20 reviews)

Cons
  • "Communication overhead due to autonomous teams(in 27 reviews)

  • "Cross-team efforts are not so easy to coordinate as all teams are autonomous(in 9 reviews)

More Pros and Cons

Reviews about "cross team"

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  1. Helpful (1)

    "Autonomous teams on a mission to bring fair international banking about"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Budapest
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TransferWise full-time for more than a year

    Pros

    The mission: I loved the main goal of company which is lowering international banking costs to minimum possible levels, while being transparent on fees and waiting times. It is a worthy task, and they have millions of real users with real problems. About company structure: The company is a fast growing ex-startup, with a mixture of startup and corporate. Hierarchically speaking it has a flat structure with tribes organized around consisting many teams. All these teams have KPIs to push. Good part of company structure: Since it is not yet corporate there is still flexibility: people can work on stuff they know best as opposed to only the things in their contract. Also there is a lot of trust and openness to recommendations outside of your own team. Good part of engineering culture: - lots of smart and world class level engineers - a lot of freedom in doing things, - teams own their process, so no outdated processes to block you. - people can be convinced with reasoning, no bottleneck architects - engineers are treated as partners in product not just workers - a chance to talk to the customers, customer support, OPS as participant! In my previous company I could not talk with either of them, so it is a great opportunity to have some ideas - the CEO picks up the phone to solve customer issues time to time; which shows that the company really want to be customercentric The best type of employee for the company (in engineering): - senior level; has to know how to weigh pros and cons - has a lot of willpower to tackle lots of threads and lack of direction (i.e. "I don't know, solve it!") - willing to do non-engineering tasks (gathering product requirements, assessing design, discuss team KPIs, etc.) - does not afraid to decide and risk - has the necessary people- and verbal skills to voice criticism in a solely positive way

    Cons

    Mostly there are two sources of issue with company: one is having autonomous teams in a flat structure _at scale_ which is a very new concept with not so many ready solutions. The second issue is coming from the fact TransferWise is being an ex-startup with breakneck growth: there was no time tackling them. So in detail: Negative consequences of autonomy: - anything under a KPI gets better and possible modern as well; anything not measured or easily measurable are not really solved - that means that problems outside responsibility of a team are solved very late or not at all; usually these are the really hard problems - there is a cult of the Messiah Employee who would be a person who can find time, energy and willpower outside of day-to-day feature-work to fix these cross-team really hard problems Negative consequences of being an ex-startup: - the company did not invest in people skills; leads don't know how to solve interpersonal conflicts, so they just lay off people; nor there are employees who can intervene in these - there are senior product managers who makes decisions over guesses or their own ideas; regardless of the team invested in data analysis and UX beforehand - certain areas like data engineering are surprisingly unprofessional and a lot depends on the coding skills of a given team's data analysts; the quality varies team-by-team - there is a lot of legacy code that is not tackled and there is no human resource to do it (scaling issue); also there are product managers who does not want to hear about these problems, consequentially there's a lot of guerrilla engineering tackling tech-debt - there are many questionable team leads who might have great technical knowledge but really not mature enough or ready to tackle human issues - people expected to be fine with not-so-great compensation; however really hard issues require really valuable people who in turn might know their price

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    TransferWise2020-02-16
  2. "A great place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EDD Team Lead in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    - lot's of amazing people (you learn a lot from everyone) - chances to learn a variety of things - opportunities to grow to different directions depending on your skills and personality - transparency and feedback culture

    Cons

    - cross-team/cross-regional communication might be challenging sometimes

    TransferWise2019-11-12
  3. Helpful (2)

    "Big opportunities, Customer-first Environment, Good Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than 3 years

    Pros

    - awesome mission: the success of the company is heavily aligned with doing right by the customer. if the company is successful, they will keep a lot more money in people's pockets worldwide and help people reduce stress when moving money - you get to work on problems with huge impact and scale, which allows you to really grow - they have managed to hire some world class engineers - product culture is infectious, there's bright minds who share awesome learning and research across many different geographies. great to learn about product strategy for a global company

    Cons

    - for smaller offices, sometimes the communication overhead is difficult - there is a lot of cross-team coordination involved

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    TransferWise2019-06-24
  4. Helpful (24)

    "More of a cult than a company. Overrated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    TL;DR This is still a good company to work for, but don't just go with the hype or believe these reviews. They are a reflection of what TransferWise does best: indoctrination. If you have a similar offer from somewhere else you should definitely consider it. Other upsides: - Freedom - People can have a say (comes with a price) - It's a quite transparent company everyone is always been told what's going on - Offices are quite nice - Quite social crowd (if you are into that) - Mission is ambitious. You can feel like you're making a difference.

    Cons

    Hyper growth is challenging. When you have a company with over a thousand people too much freedom can lead to chaos. Also, the fact that autonomy is one of the core values of the company has turned teams quite selfish about their own goals. Cross team collaboration is almost impossible. It's so hard that ends up discouraging people from seeking to fix or do any task that involves other teams. It's like living in a country with different factions that pretend to collaborate with one another. The company is divided into several cliques, and the old employees act as tribal leaders: don't even think about disagreeing with them. It's an EXTREMELY political company. If you hate politics, don't bother joining. It's as political as any big old organisation out there (or worse than most). Most leads are quite young and with that comes a huge ego. You will feel like going back to secondary school sometimes. Dramas, gossip, etc. It's a downside of having so many young people together. On the engineering side, it's the most unproductive company I've ever worked for. Anything that took 1 week anywhere else in TransferWise takes 4. Loads of talking, convincing and trying to understand a codebase that has become a huge patchwork of badly designed APIs, very little actual coding. Code quality is average at most. Be prepared to deal with technical debt through the roof. Because the company grows so fast, most of the engineers know very little about the current codebase. No documentation, no javadocs, just hearsay. Last but not least, the perks of being a vibrant startup are mostly gone by now. This is a huge organisation not a small startup anymore. You still get some of the basics, like free fruit etc, but it's the same as you get in any other tech company nowadays.

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    TransferWise2019-03-21
  5. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    Great culture and working environment, incredibly smart people to work with and learn from. Support to develop and grow, numerous opportunities to take initiative. Very strong mission that is more just buzzwords.

    Cons

    Due to how fast the company is growing, there are issues with lack of available free (permanent) desks and meeting rooms. Cross-team efforts are not so easy to coordinate as all teams are autonomous.

    TransferWise2019-04-02
  6. Helpful (2)

    "If you want to learn about scale, TransferWise is for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Engineer in Tallinn
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    Fair compensation - I'm not sure if this is a pro or a con. They will give you a fair compensation based on your market, however, you will definitely get better offers from other companies. Challenging work - TransferWise is growing and with that comes scaling problems. You will learn a lot about how scaling should be or should not be done.

    Cons

    Autonomous Teams - Somehow this is a little bit of pro, although in TransferWise's case teams are so autonomous that it affects cross-team communication very badly. Teams will move fast without even considering how it will affect other teams. Politics - Even though, from the outside, it seems TransferWise is a startup, I would say that it is not and there's a lot of "politicking" going around. "No drama. Good karma." is the least true of TransferWise's core values. There is a lot of drama, it's just that people tend to not call it out.

    TransferWise2019-03-21
  7. "Flexible & chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Product Manager in Tallinn
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time

    Pros

    Incredible flexibility and trust in me making the right decisions. Great colleagues.

    Cons

    Cross-team communication is a real challenge in this company of over 1500 people with flat hierachy. I often find out quite late when other teams work on something that affects my work and customer groups.

    TransferWise2019-03-24
  8. Helpful (1)

    "Fcing amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Tallinn
    Recommends
    Positive Outlook

    I have been working at TransferWise full-time for more than a year

    Pros

    Organisational structure. Freedom of define your own way to success - You do what has the biggest impact towards making the financial system more fair and transparent. No-one tells you what to do. + surrounded by one of the smartest people in the world. + steepest learning curve I've ever had.

    Cons

    Cross-team communication can be a challenge with autonomous teams.. That's mitigated by employing super outgoing and friendly (entrepreneurial) people ;) I have had 0 problems so far.

    Continue reading
    TransferWise2016-07-20
  9. Helpful (1)

    "Great culture, great colleagues, great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    TW has an incredible office (very Google-like) with awesome colleagues. Many company events -- two large company outings per year. Plenty of room for growth and no boundaries with wanting to take initiative. Leadership is competent, understanding, and approachable. Free coffee. The work is varied and interesting with plenty of side-projects to take on. Happy and friendly customers. The product is honest so there's no trying to cheat customers -- it's work you can feel good about doing. Plenty of freedom and trust within the company; no one is every breathing over your shoulder. You're treated like a human being.

    Cons

    The work can get intense and burn-outs can come quick if you're not careful. Sometimes you get so into your work you need to be reminded to take a proper lunch break. Salaries are a bit too low and yearly raises are not guaranteed (I think a base for a yearly raise should be established). Not necessarily a con, rather a point of improvement, but cross-team communication can be revamped.

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    TransferWise2015-11-13

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