TripAdvisor Manager Reviews | Glassdoor.co.in

TripAdvisor Manager Reviews

Updated Jun 17, 2019

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Found 64 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
56%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
48 Ratings
  1. "Great consumer brand but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    - Great benefits - Above Market Salary - Start-up vibe - Flexible Workhours

    Cons

    - Too many directional changes - Unsure of the business model - Inefficient processes - Personality-driven rather than process driven

    Advice to Management

    - Bring in some new blood - Encourage new ideas - Stay laser focused on 1-2 things - Make it easier to work with the organisation for advertisers

    TripAdvisor2019-06-18
  2. Helpful (1)

    "Positive growth experience in Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Oxford, England
    Recommends
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    -Growth & learning : had the luck to be supported by many experienced colleagues and also some managers - Professional development: Managed to jump to another position inside the company thanks mainly to what I learned during this experience - Salary: very good conditions, salary and benefits, especially for a company based in a small city like Oxford -Environment: great environment , you become part of a family...

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    Cons

    - Sometimes the business direction wasn't always clear

    TripAdvisor2019-06-06
  3. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Great team buzz, good transparency of company development. Good company benefits.

    Cons

    No fast track opportunity for personal progression. Promotional opportunities are standardised rather than specific to the individual.

    Advice to Management

    Be flexible with promotional opportunities to those that deserve them. Encourage input on idea collaboration on a wider scale to enhance the TripAdvisor portfolio.

    TripAdvisor2019-06-03
  4. Helpful (15)

    "It gets worse, when you thought the worse is over."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    Amazing Colleagues Lunch 3 times a week Nice Canteen

    Cons

    Not sure where to start. It is hard to believe how management treats their workers. People are human beings with values and ethics. The problem is, that people are treated without respect of identity, creativity, professionalism and innovation. Management does not listen to top talents, rather judges their ability to innovate and improve processes. What is worse, such talents will be penalized for driving success and...

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    Advice to Management

    Create a long term vision and strategy, and hire top executives with successful backgrounds and finally execute a strategy worth of innovation. Take the Glassdoor reviews serious. They are indicating a serious problem that needs to be eradicated from the root.

    TripAdvisor2019-05-01

    TripAdvisor Response

    June 11, 2019Recruiting Operations Coordinator

    Thank you for your candid feedback. It is unfortunate that you did not have a more positive experience working at TripAdvisor. There are a few items listed in your review that I want to address, but would ask that if you have the time to discuss in more details, please let me know. ...

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  5. Helpful (2)

    "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    I really enjoyed my time at TripAdvisor! I was promoted twice during my time there. You definitely have to express interest in being promoted and work very hard at it, but it’s all completely doable. Work life balance was also fantastic!

    Cons

    There are lots of changes happening within the travel industry in general, so jobs and departments of TA can also change really quickly. Be flexible!

    TripAdvisor2019-03-22
  6. Helpful (1)

    "HR is ruthless and managers don't give enough feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Oxford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor for less than a year

    Pros

    The perks and most people that I work there make it pleasurable to work there

    Cons

    The managers don't provide enough feedback. During my first week I didn't get a proper onboarding and the intern salary is rather low. I understand that interns don't get paid much, but considering the housing costs the intern pay isn't fostering inclusion for those that ''can't afford'' an internship at TripAdvisor. Furthermore, HR is ruthless. They don't respond timely and the interview process took really long....

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    Advice to Management

    Value your employees, and your interns more. If you want to acquire young talent, take them seriously.

    TripAdvisor2019-02-06
  7. Helpful (1)

    "Inside sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    Great company to learn and work for. The brand and benefits are fantastic. Management is supportive at the same time challenging demanding high quality (which is good). Level of professionals and personal backgrounds found is just awesome. Benefits are great too

    Cons

    Communication of vision long term and long term talent plans to develop

    Advice to Management

    Keep the good job on !

    TripAdvisor2018-10-23

    TripAdvisor Response

    October 31, 2018TripAdvisor

    Thank you for taking the time to leave your review. It is great to hear the positive words regarding our brand, benefits and team. I’m unsure of when you left TripAdvisor, but within the past few years, we’ve launched several key programs specifically focused on improving communication ...

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  8. Helpful (8)

    "Was great!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than 5 years

    Pros

    Benefits, compensation package, culture, people,

    Cons

    Management, Lack of Appreciation, Lack of focus, Target change in middle of quarter, Lack of transperancy, Weak Customer Support.

    Advice to Management

    I have worked with TripAdvisor for 4 years and 9 months and it was a bumpy ride filled with ups and downs. My last 8 months in the company made me completely forget about the good time I had in the company for 4 long years. The management should consider rewarding and respecting the employee more and take their suggestions in to consideration. Also, kindly share information in a more systematic fashion and not 1 hour...

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    TripAdvisor2018-09-11
  9. Helpful (2)

    "Overall a solid place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in New York, NY
    Recommends
    Neutral Outlook

    I worked at TripAdvisor full-time for more than a year

    Pros

    Fair compensation, great benefits, big enough company that you could move around.

    Cons

    Main office is in Boston so it's not great if you want to find a role in NYC. Pretty hierarchical. Working for one of their acquired companies meant being disconnected from the main company, and having my only real connection be through my GM (only conduit of information).

    Advice to Management

    See above - keep an eye on the happiness and connectedness of acquired companies. Working for one of the acquired companies meant being disconnected from the main company, and having my only real connection be through my GM (only conduit of information).

    TripAdvisor2018-08-22
  10. Helpful (48)

    "Great place to work... sort of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    First and foremost... the people are incredible. Smart, fun, fairly diverse, and generally great at what they do. It's fun to work for a company that has such a strong reputation, for a few reasons: (1) I don't have to explain what my employer does; (2) It's nice to get that "Oooh, you work for TripAdvisor! Cool!" response; and (3) Recruiters LOVE to poach from Trip, especially for engineers and product folks, so there's...

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    Cons

    I could have been at TripAdvisor a lot longer - I had no need to leave just to go elsewhere, but there were many factors that contributed to pushing me out the door. As a point of information, I left for a role at another company, so I do not feel like I was fleeing TripAdvisor - but I also don't feel like I was "retained" very well, either. More importantly, these criticisms come from a large number of conversations...

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    Advice to Management

    I sat down with Beth (Chief People Office) and detailed everything I would be writing - first because I wanted her to have a chance to hear it from me, and second, because nearly every critical review is met with, "I wish you'd brought this to me first." I loved working at TripAdvisor, and wanted to stay - but for all the positives, the negatives outweighed them and it was long past time for me to leave. Here's how...

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    TripAdvisor2018-05-14

    TripAdvisor Response

    June 1, 2018TripAdvisor

    Thank you for the detailed review, and for taking the time to share your thoughts with me in person before your departure. I really appreciated the discussion and hearing your detailed feedback—thanks for finding the time to do that before you left. As you wrote in your comprehensive ...

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Found 64 reviews