TripAdvisor Product Manager Reviews | Glassdoor.co.in

TripAdvisor Product Manager Reviews

Updated Feb 6, 2019

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Found 14 reviews

1.9
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
10%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
12 Ratings
  1. Helpful (1)

    "HR is ruthless and managers don't give enough feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Oxford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor for less than a year

    Pros

    The perks and most people that I work there make it pleasurable to work there

    Cons

    The managers don't provide enough feedback. During my first week I didn't get a proper onboarding and the intern salary is rather low. I understand that interns don't get paid much, but considering the housing costs the intern pay isn't fostering inclusion for those that ''can't afford'' an internship at TripAdvisor. Furthermore, HR is ruthless. They don't respond timely and the interview process took really long....

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    Advice to Management

    Value your employees, and your interns more. If you want to acquire young talent, take them seriously.

    TripAdvisor2019-02-06
  2. Helpful (48)

    "Great place to work... sort of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    First and foremost... the people are incredible. Smart, fun, fairly diverse, and generally great at what they do. It's fun to work for a company that has such a strong reputation, for a few reasons: (1) I don't have to explain what my employer does; (2) It's nice to get that "Oooh, you work for TripAdvisor! Cool!" response; and (3) Recruiters LOVE to poach from Trip, especially for engineers and product folks, so there's...

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    Cons

    I could have been at TripAdvisor a lot longer - I had no need to leave just to go elsewhere, but there were many factors that contributed to pushing me out the door. As a point of information, I left for a role at another company, so I do not feel like I was fleeing TripAdvisor - but I also don't feel like I was "retained" very well, either. More importantly, these criticisms come from a large number of conversations...

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    Advice to Management

    I sat down with Beth (Chief People Office) and detailed everything I would be writing - first because I wanted her to have a chance to hear it from me, and second, because nearly every critical review is met with, "I wish you'd brought this to me first." I loved working at TripAdvisor, and wanted to stay - but for all the positives, the negatives outweighed them and it was long past time for me to leave. Here's how...

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    TripAdvisor2018-05-14

    TripAdvisor Response

    June 1, 2018TripAdvisor

    Thank you for the detailed review, and for taking the time to share your thoughts with me in person before your departure. I really appreciated the discussion and hearing your detailed feedback—thanks for finding the time to do that before you left. As you wrote in your comprehensive ...

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  3. Helpful (11)

    "It was fun while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Product Manager in Boston, MA
    Doesn't Recommend
    Approves of CEO

    I worked at TripAdvisor full-time for more than 5 years

    Pros

    Perks, really smart and fun people to work with, individual and team bonuses, dogs.

    Cons

    Bad management gets rewarded, lower salaries because of perks

    Advice to Management

    Stop turning a blind eye to bad managers and getting rid of the good people who work their heart out for you.

    TripAdvisor2017-05-04
  4. Helpful (11)

    "Time to go beyond the perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Just like others have written, the free food, snacks everywhere, fun events like Halloween party, great gym and amazing office space. So basically...the perks The feeling that you are working at a "cool place"

    Cons

    Senior Management seems out of touch with the majority of the staff. The motto of "Speed Wins" is spoken about all topics, all projects, but not all projects are the same and "Speed Wins" does not always make sense The constant feeling of stress due to unrealistic timelines.

    Advice to Management

    Take a step back and start asking some really hard questions. What has changed? What can we do to stop good people from leaving? Acknowledge that not all things need to be done fast "Speed Wins" is not always the answer.

    TripAdvisor2017-03-12

    TripAdvisor Response

    April 3, 2017SVP, Product

    I appreciate the feedback and I hope that you were able to share your thoughts with your manager or HRBP before you left TripAdvisor. I agree that different projects can require different approaches and timelines. As you mention, staying aligned with our “speed wins” philosophy is ...

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  5. Helpful (7)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Boston, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Great benefits, good work/life balance, free food, free gym, beautiful office with snacks, free shuttle if you don't want to drive, and a laid back culture that rarely fires anyone.

    Cons

    Layers and layers of approval for the smallest decisions, with each layer contradicting the layer above it. Managers do not know how to manage - a lot of micro-management. The concept and practice of mentorship do not exist because managers have never been exposed to that themselves. This is not a place to stretch your wings or learn to be the best-in-class, this is a place to relax, especially if you have children. It's...

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    Advice to Management

    Stop micro-managing. Start letting your employees do their job instead of micro-managing them. And if they consistently do a bad job, just fire them.

    TripAdvisor2017-01-20

    TripAdvisor Response

    February 6, 2017SVP, Product

    Thanks for your candid feedback. We are very proud of the benefits, office experience and work life balance that TripAdvisor provides and I’m pleased to see your positive remarks about all of these areas. You mention several areas where you believe there is room for improvement. ...

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  6. Helpful (6)

    "growing organization with a great culture but weak vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Quality, talented people. Well resourced. High visibility at all levels of the organization. Flexible organizational structure to evolves to meet opportunities. High growth creates many opportunities.

    Cons

    Culture favors iteration over necessary step changes. Management sometimes treats success metrics as a vision and doesn't defend the user experience. Few women at senior positions and implicit biases often surface. Weakness in the director ranks create churn.

    Advice to Management

    Set more of a vision and guidelines to unify the organization. Reflect on why women are not 50/50 in the product organization despite junior ranks weighing heavily towards more women.

    TripAdvisor2016-10-03
  7. Helpful (2)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Great new building - really makes a difference in work effectiveness. Right away you get to work on big, impactful projects.

    Cons

    Bigger company so red tape in getting things done. Spend a lot of time coordinating with other teams and getting buy in. Pay is not competitive.

    TripAdvisor2016-07-07

    TripAdvisor Response

    July 25, 2016SVP, Product

    Thanks for your feedback. I'm glad to see that you're enjoying the new building and impactful work that we do here. I appreciate your comments surrounding project coordination and buy in. Finding the exact right ratio of meeting time vs project time is a challenge for many organizations. ...

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  8. Helpful (3)

    "A rocket ship of a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Amazing team members. Very intelligent, thoughtful and nice. They encourage employees to try new things, not to fear failure.

    Cons

    There are several management layers, so career growth can be quite slow.

    Advice to Management

    Keep up with the awesome work!

    TripAdvisor2016-05-01
  9. Helpful (5)

    "Many great reasons to stay, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Have you seen the new office? It's wonderful! Heard about the no a$$h0l3 policy? It's true! Free, catered lunches, alcohol, snacks and coffee (iced or hot)? Check. A cooperative, self-starter culture and talented co-workers? Check and check. There are so many wonderful things that make working at TripAdvisor great.

    Cons

    As the company morphs into a large, corporate entity, the values are getting lost in a mountain of meetings, quarterly reviews and daily progress reports. Doubtless the company will rediscover its identity (something it is serious about), but not before a few good folks decide it's time to move on.

    Advice to Management

    Have a consistent culture and set of values across all teams. For example, there is such a HUGE disparity between how managers interpret 'flexible hours' across the company (from 'that's fine' to 'that's not possible'). Definitely a big difference between how this was interpreted just a handful of years ago.

    TripAdvisor2016-03-22

    TripAdvisor Response

    April 7, 2016SVP, Product

    Thank you for your feedback and it’s great to see that you’re enjoying the culture and many great benefits that we offer here at TripAdvisor. I appreciate your thoughtful remarks regarding our identity and values. As you're probably aware, we recently launched our Purpose and Values ...

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  10. Helpful (14)

    "Don't be fooled by these reviews."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Lunch. That's about it. Since I'm required to write 20 words then I just...

    Cons

    Terrible culture. Vindictive and polictical. You'll be pushed to work nights and weekends.

    Advice to Management

    Adapt and value your employees.

    TripAdvisor2016-04-12

    TripAdvisor Response

    April 14, 2016SVP, Product

    Thank you for your comments, although it’s very disappointing to read about your negative experience here. Culture is important at TripAdvisor and is one of our most important challenges as we continue to grow. We recently launched a “purpose and values” project to help us better ...

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Found 14 reviews