TripAdvisor Reviews | Glassdoor.co.in

TripAdvisor Reviews

Updated Jun 17, 2019

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Found 598 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
75%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
386 Ratings
  1. "Sales associate"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time

      Pros

      very good company to work

      Cons

      no particular problem to mention

      TripAdvisor2019-06-04
    • "Unclear strategy and positioning"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Beijing, Beijing
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time for more than 5 years

      Pros

      great benefits, everyday free lunch, snacks, soft drinks, office is nicely decorated, much better working enviroment than local companies; talented staff, good work-life balance, culture of diversity

      Cons

      local strategy is not clear, what the staff received from the management team looks like we need to find something to do but just "work for work's sake". Might be a good story bottom-up, but is it really something the market/our audience need? Our product is less competative with local players, poor user experinces and bugs seldom taken care of. Staff are busy but a bit directionless, just doing what managers told us...

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      Advice to Management

      There are indeed talented staff but lack of clear strategy seems a waste of people's time and talent. I'd suggest management team (not only local but global) be more open-mined to employee's voices, encourage free opinions and hear what they would like to convey, cause we really care and love the brand!

      TripAdvisor2019-06-17
    • "London office"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager, London in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at TripAdvisor full-time for more than a year

      Pros

      Free lunch on Tues and Thurs Office space is clean and well-organized

      Cons

      The UK office is a branch of the US, no decision makers are in the UK office No direction from senior management Senior teams expect a 24d7h work ethic

      TripAdvisor2019-06-12
    • Helpful (1)

      "Excellent place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Dublin, Dublin
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time for more than a year

      Pros

      World largest travel website with well globally recognized brand. Great people. Very welcoming environment. Top management very approachable. Everybody is kind and very helpful. The same time Trip is full of professionals and talented people. Don’t get discouraged by some reviews. They are coming from few individuals no longer with Trip. Keep up the great work TripAdvisor!

      Cons

      There is a good bit of work to do when it comes to reporting. Attainment report is a challenge.

      TripAdvisor2019-05-22

      TripAdvisor Response

      June 11, 2019Recruiting Operations Coordinator

      Thank you for highlighting many of our top strengths. Our people, especially those here in Dublin, have proven intelligent, driven, and truly wanting to make TripAdvisor a great place to work. Over the last 5 months the sales team has driven the launch our Subject Matter Expert ...

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    • "Unbeatable salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development in Oxford, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time for more than 5 years

      Pros

      Uncapped commission Great salary Unbeatable benefits Free breakfast Company culture

      Cons

      Nothing specific To say about cons

      TripAdvisor2019-05-26
    • Helpful (1)

      "Very good company that strives to treat its employees well"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development Representative in Dublin, Dublin
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time for less than a year

      Pros

      The people that work at TripAdvisor are what make it such a great place to work. There will always be a few moaners/disgruntled folks at any job but that's life. The good news is that there aren't many here. The mix of people from all over the globe is great and there is a great energy. The training provided is quite comprehensive and sets you up to start making an immediate impact. The products are straightforward and...

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      Cons

      Lot of different system in play, admin can be a bit of a pain but you get used to it.

      Advice to Management

      Keep doing what you're doing.

      TripAdvisor2019-05-17

      TripAdvisor Response

      June 11, 2019Recruiting Operations Coordinator

      Thank you for the positive comments especially as they are in line with our vision and efforts for the Dublin office. As a company, we do push for Transparency and work diligently to get information out to our teams quickly and efficiently. We have an open door policy, meaning everyone ...

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    • "Great employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in Ottawa, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time for less than a year

      Pros

      Top tier salary Excellent benefits Great team dynamic; individuals matter Interesting work Constantly growing in Ottawa Free snacks and 3 lunches a week

      Cons

      Lunch offers limited. That's all I could think of.

      TripAdvisor2019-05-13
    • "Good job but UK benefits are weak and office facilities outdated"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in Oxford, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time for more than a year

      Pros

      The actual job roles available in Oxford are pretty good but there is a massive disconnect between benefits and office facilities in the UK and the US. Bupa medical and Cigna dental cover

      Cons

      US employees have masses of discount and perks available which aren’t available to UK staff e.g. flight and hotel discounts, IATA discount card, loads of local discounts etc Employer pension contribution only 5% Holiday entitlement is only 25 days per year with no option to buy additional days like most other tech companies (especially in Europe) Snacks used to be really good and on par with other offices but...

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      Advice to Management

      Bring UK benefits back in line with other countries and update the oxford office to avoid losing staff to other companies with better facilities!

      TripAdvisor2019-05-22
    • "Super work environment"

      StarStarStarStarStar
        Former Employee - Marketing Associate in Boston, NY
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at TripAdvisor full-time for more than a year

        Pros

        Reliable reviews are the best asset.

        Cons

        If Air BnB grows up more, they'll lose their share.

        TripAdvisor2019-04-24
      • Helpful (19)

        "A one way Trip into the abyss"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Inside Sales in Oxford, England
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at TripAdvisor full-time for more than 3 years

        Pros

        Benefits: fruits+snacks, dental care, health insurance (Bupa) Decent wage

        Cons

        Where to start? I have been working here for many years. Witnessed so many different changes in management. But the values of the company don't change. To them, you are just a number. A lemon to squeeze until there is nothing left and all your enthusiasm and passion is gone together with your ambitions. They say speed wins and then take years to release a new product. Their price strategy is another joke, and clients...

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        Advice to Management

        Live up to your values or change them.

        TripAdvisor2019-04-13
      Found 598 reviews