TripAdvisor Reviews | Glassdoor.co.in

TripAdvisor Reviews

Updated Sep 20, 2019

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Found 614 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
75%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
400 Ratings
  1. "Great"

    StarStarStarStarStar
    Former Employee - Reviewer 

    I worked at TripAdvisor part-time for less than a year

    Pros

    Great place to work really

    Cons

    No issues enjoyed my time

    TripAdvisor2019-06-28

    TripAdvisor Response

    July 3, 2019Recruiting Operations Coordinator

    Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case and enjoyed your time with the company.

  2. Helpful (2)

    "Great consumer brand but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    - Great benefits - Above Market Salary - Start-up vibe - Flexible Workhours

    Cons

    - Too many directional changes - Unsure of the business model - Inefficient processes - Personality-driven rather than process driven

    Advice to Management

    - Bring in some new blood - Encourage new ideas - Stay laser focused on 1-2 things - Make it easier to work with the organisation for advertisers

    TripAdvisor2019-06-18

    TripAdvisor Response

    August 16, 2019Recruiting Operations Coordinator

    Thank you for your positive feedback on our compensation and benefits. We also appreciate the constructive comments you've included. We're always looking to improve, so employee feedback is very important. As the leader within the travel technology field, it is importantly for ...

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  3. Helpful (1)

    "Positive growth experience in Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Oxford, England
    Recommends
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    -Growth & learning : had the luck to be supported by many experienced colleagues and also some managers - Professional development: Managed to jump to another position inside the company thanks mainly to what I learned during this experience - Salary: very good conditions, salary and benefits, especially for a company based in a small city like Oxford -Environment: great environment , you become part of a... family of its own, open minded and supportive atmosphere

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    Cons

    - Sometimes the business direction wasn't always clear

    TripAdvisor2019-06-06
  4. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    great culture, people and benefits

    Cons

    A lottery with managers - some are great, some are really not

    TripAdvisor2019-06-06

    TripAdvisor Response

    July 3, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. It really is our employees that make TripAdvisor a great place to work, so hearing directly ...

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  5. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Great team buzz, good transparency of company development. Good company benefits.

    Cons

    No fast track opportunity for personal progression. Promotional opportunities are standardised rather than specific to the individual.

    Advice to Management

    Be flexible with promotional opportunities to those that deserve them. Encourage input on idea collaboration on a wider scale to enhance the TripAdvisor portfolio.

    TripAdvisor2019-06-03

    TripAdvisor Response

    July 3, 2019Recruiting Operations Coordinator

    Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their ...

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  6. "Sales associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    very good company to work

    Cons

    no particular problem to mention

    TripAdvisor2019-06-04

    TripAdvisor Response

    July 3, 2019Recruiting Operations Coordinator

    Thank you for sharing your positive feedback. We’re glad that you're enjoying your experience as part of our team.

  7. Helpful (3)

    "London office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, London in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Free lunch on Tues and Thurs Office space is clean and well-organized

    Cons

    The UK office is a branch of the US, no decision makers are in the UK office No direction from senior management Senior teams expect a 24d7h work ethic

    TripAdvisor2019-06-12

    TripAdvisor Response

    June 19, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. While we are happy to hear that you enjoy the office space and lunch perks, we are disappointed to hear that your experience hasn’t been completely positive. Our London office is our regional EMEA headquarters for TripAdvisor. ...

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  8. "Unclear strategy and positioning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beijing, Beijing
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    great benefits, everyday free lunch, snacks, soft drinks, office is nicely decorated, much better working enviroment than local companies; talented staff, good work-life balance, culture of diversity

    Cons

    local strategy is not clear, what the staff received from the management team looks like we need to find something to do but just "work for work's sake". Might be a good story bottom-up, but is it really something the market/our audience need? Our product is less competative with local players, poor user experinces and bugs seldom taken care of. Staff are busy but a bit directionless, just doing what managers told... us to do. Our voice seldom being heard of... Not because no one has opinions, but if voices always get denied or ignored or even not encouraged, whoelse would like to be the "victim". Internally there is also lack of communication across teams. I believe management team have regular meetings, but communication among different teams are less. The office is quiet, only during lunch time people are actively fetching free lunch boxes...too many free things just make people lazier and less innovative...

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    Advice to Management

    There are indeed talented staff but lack of clear strategy seems a waste of people's time and talent. I'd suggest management team (not only local but global) be more open-mined to employee's voices, encourage free opinions and hear what they would like to convey, cause we really care and love the brand!

    TripAdvisor2019-06-17

    TripAdvisor Response

    August 19, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. Thanks for acknowledging that we have provided a comfortable and collaborative environment ...

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  9. "Unbeatable salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development in Oxford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Uncapped commission Great salary Unbeatable benefits Free breakfast Company culture

    Cons

    Nothing specific To say about cons

    TripAdvisor2019-05-26
  10. Helpful (1)

    "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    World largest travel website with well globally recognized brand. Great people. Very welcoming environment. Top management very approachable. Everybody is kind and very helpful. The same time Trip is full of professionals and talented people. Don’t get discouraged by some reviews. They are coming from few individuals no longer with Trip. Keep up the great work TripAdvisor!

    Cons

    There is a good bit of work to do when it comes to reporting. Attainment report is a challenge.

    TripAdvisor2019-05-22

    TripAdvisor Response

    June 11, 2019Recruiting Operations Coordinator

    Thank you for highlighting many of our top strengths. Our people, especially those here in Dublin, have proven intelligent, driven, and truly wanting to make TripAdvisor a great place to work. Over the last 5 months the sales team has driven the launch our Subject Matter Expert ...

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Found 614 reviews