TripAdvisor Reviews | Glassdoor.co.in

TripAdvisor Reviews

Updated Aug 8, 2019

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Found 607 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
74%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
393 Ratings
  1. Helpful (1)

    "Amazing Company"

    StarStarStarStarStar
    Former Employee - Customer Success Representative 

    I worked at TripAdvisor full-time

    Pros

    Perks, Vacation Time, Free lunch

    Cons

    hard to move up within the company

    TripAdvisor2019-04-08
  2. "The coolest place ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office in Philippine
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    The best hostel ever. lot of fun.

    Cons

    no downside in this place

    Advice to Management

    keep up the good work guys ❤️

    TripAdvisor2019-04-08
  3. Helpful (15)

    "It gets worse, when you thought the worse is over."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    Amazing Colleagues Lunch 3 times a week Nice Canteen

    Cons

    Not sure where to start. It is hard to believe how management treats their workers. People are human beings with values and ethics. The problem is, that people are treated without respect of identity, creativity, professionalism and innovation. Management does not listen to top talents, rather judges their ability to innovate and improve processes. What is worse, such talents will be penalized for driving success and...

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    Advice to Management

    Create a long term vision and strategy, and hire top executives with successful backgrounds and finally execute a strategy worth of innovation. Take the Glassdoor reviews serious. They are indicating a serious problem that needs to be eradicated from the root.

    TripAdvisor2019-05-01

    TripAdvisor Response

    June 11, 2019Recruiting Operations Coordinator

    Thank you for your candid feedback. It is unfortunate that you did not have a more positive experience working at TripAdvisor. There are a few items listed in your review that I want to address, but would ask that if you have the time to discuss in more details, please let me know. ...

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  4. Helpful (3)

    "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    I really enjoyed my time at TripAdvisor! I was promoted twice during my time there. You definitely have to express interest in being promoted and work very hard at it, but it’s all completely doable. Work life balance was also fantastic!

    Cons

    There are lots of changes happening within the travel industry in general, so jobs and departments of TA can also change really quickly. Be flexible!

    TripAdvisor2019-03-22
  5. Helpful (19)

    "Waste of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSM in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    - standard Dublin perks: health, lunch 3 days pw, snacks, - central office location - some very talented colleagues

    Cons

    This company’s first and only priority is revenue, by all means, any mean, period, as they have struggled for years to innovate and monetize their traffic, which by now purely constitutional (IE: read reviews) Everything else comes after: product, employees’ satisfaction and retention, reputation, carrier progression, work experience, credibility and so on. Every single activity, initiative and change is aimed at...

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    Advice to Management

    None, for it is never heard, but I would have a request: please spare me the "I appreciate your feedback.." All real former employees feel the same way, they all get the same superficial, regurgitated impersonal answer. The positive reviews are about: "great office river view" or "i honestly can't think of anything bad about this company" , or "everything is awesome".. You can lead people into believing...

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    TripAdvisor2019-04-18

    TripAdvisor Response

    June 21, 2019Recruiting Operations Coordinator

    I am very pleased to hear your thoughts on your colleagues. I wholeheartedly agree that we have some extremely talented people working in TripAdvisor, and I feel privileged to work with them on a daily basis. As a sales organisation we do put a high value on driving revenue for ...

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  6. Helpful (5)

    "Great culture, unrealistic targets, make friends at work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Executive in Dublin, Dublin
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Benefits, colleagues, free lunch, snacks, still freedom to work and reach targets.

    Cons

    Not clear how the managers have set the targets. You cannot make 19k per quarter on sponsored placements when you are in a totally different market than those who nearly achive it. Only achievers are awarded. Metrics are in their implementation phase. Becoming a call center. Since I have joined 5 people quit. It is not the place to make money with the bonus.

    TripAdvisor2019-03-06

    TripAdvisor Response

    April 29, 2019Sr. Director of Talent Acqusition

    It is great to hear fantastic feedback about our benefits, team members and working environment. We endeavor to provide our teams with comfortable and collaborative environments where they can focus on achieving their best results. As the leader within the travel technology field, ...

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  7. Helpful (4)

    "Great experience on Hotels product team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    * Hotels product has great leadership in a newly-streamlined organization * Amazing product scale - hundreds of millions of visitors / month * Very strong colleagues on product and eng teams. Basically zero "bad eggs" on the product team.

    Cons

    * A lot of stakeholder management is required due to so many people working on a relatively small number of pages.

    TripAdvisor2019-02-28

    TripAdvisor Response

    June 18, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback with us. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. It really is our people that make TripAdvisor a great place to work, so hearing ...

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  8. Helpful (3)

    "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Needham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Good benefits, smart people, free food, and an amazing HQ office. Great place to 'reach' above your job description and do more advanced work than you would otherwise be doing at a different company.

    Cons

    This is often because teams run lean, while management have very lofty goals. Lots of friction when working with other departments. Promotions and team changes are glacially slow.

    Advice to Management

    Not everything can be automated away. Invest in teams that help the company function.

    TripAdvisor2019-03-07
  9. "Great people and nice atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time

    Pros

    A great multinational environment in the center of London.

    Cons

    Most of the growth potential has already happen

    TripAdvisor2019-03-14
  10. Helpful (10)

    "To San Francisco Job Applicants"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    No opinion of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Before applying to the San Francisco office, read the Viator Glassdoor postings to understand what to expect in the San Francisco office. Ignore the "Great Place" fake postings. You'll be working for the Viator brand under the control of the former Vacation Rentals management. Tripadvisor is the parent company. Benefits from Tripadvisor are good with extra perks like a $600 health rebate and travel to other offices. Salaries...

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    Cons

    Extreme favoritism lets Vacation Rentals managers harass and bully without consequence, and contrary to the their glowing rhetoric, failure cover-up is the one constant of Vacation Rentals management. Your best option is not to join the company and avoid this depressing workplace. For good reason, they're having trouble hiring and retaining anyone in San Francisco. You'll be making your exit plans after your first month.

    Advice to Management

    After a recent visit by a Vacation Rental clone from another office, a coworker said to me 'There comes a point where you just want to see these people fail'. Pretty much sums it up. Stop making the same tired 2 and a half year old excuses for the bad behavior of the Vacation Rental clones, that it just whiny old-Viator malcontents, when the new people are gushing with enthusiasm. Most of us were not around for the old...

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    TripAdvisor2019-04-07

    TripAdvisor Response

    May 10, 2019TripAdvisor

    Thank you for your posting. While no company enjoys reading posts like this, we are appreciative of the opportunity to respond. None of the positive ratings on GlassDoor are fake or falsely generated by the company. Both positive and constructive feedback give us the opportunity ...

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Found 607 reviews