TripAdvisor Reviews | Glassdoor.co.in

TripAdvisor Reviews

Updated Jun 17, 2019

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Found 598 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
75%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
386 Ratings
  1. "Fun environment, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Progressive, fun office environment with cool perks like free lunch, free on site gym with classes, dog friendly, special events, pub, etc. Exciting industry (travel) that permeates the office Approachable and friendly people

    Cons

    The company loves to promote transparency, but sometimes it is lacking across levels with the greater plan for areas of the business.

    TripAdvisor2019-02-11
  2. Helpful (11)

    "Downward Spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    - Lunch 3 days a week - Good work/life balance

    Cons

    - Targets are set in a way to penalise all the teams (Acquisition and Customer Success), no way you can reach them (probably a handful has reached them in 2018 or got close to them) - not only unrealistic, but higher and higher with the a pipeline getting smaller and smaller - clawbacks are massive. Count on basic salary, consider 50% OTE if you are lucky! - No career development, not only internally, but forget about...

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    Advice to Management

    Please do not post another fake review

    TripAdvisor2019-03-04

    TripAdvisor Response

    April 29, 2019Sr. Director of Talent Acqusition

    I appreciate you talking the time to provide feedback to us on areas that are of importance to you. Such feedback is vital to the company as we continue to strive for a better workplace. Within TripAdvisor we are diligent in constantly reviewing our sales targets to ensure they ...

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  3. Helpful (7)

    "Never ending changes to the compensation plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    - Great company atmosphere - Great people

    Cons

    - This company changed the compensation plan for the sales team every month even though they operate on a quarterly basis - They do not know how to motivate salespeople - Be prepared for constant changes to how are you are paid. If they think you are being paid too much they dial back your earnings. If they think you are getting paid too little, they wait until people start heading out the door to make changes - This...

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    Advice to Management

    - seek advice from other companies in our space that have a strong inside sales team

    TripAdvisor2019-03-05
  4. Helpful (3)

    "Overall it's a really great place to work if you don't mind a slow commute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than 5 years

    Pros

    Stellar benefits, topped by the free lunches, incredible health insurance, and generous PTO.

    Cons

    Difficult to move up. The company has been constantly reorganizing as it tries to reposition itself in the market causing responsibilities to be constantly changing. Needham has a very high COL so unless you're senior management and can afford a $600k home, you'll have to settle for sitting in traffic an hour each way to work

    Advice to Management

    Tell your employees that they're doing a good job every once and a while

    TripAdvisor2019-01-24
  5. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Social Workplace, good communications among departments

    Cons

    Salary should be aligned with other companies.

    TripAdvisor2019-01-30
  6. "I have been working at TripAdvisor full-time (less than 3 months)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Great benefit! Good environment to work. Great company culture and core values.

    Cons

    Travel is a challenging industry.

    TripAdvisor2019-01-22
  7. "Great Company that is going places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Growing quickly. Good work life balance. Takes care of their employees. Lots of interesting things to work on. Great transparency with quarterly all hands meetings.

    Cons

    It's a large company with some legacy code. Takes time to get up to speed and you definitely have to be self-motivated.

    Advice to Management

    Keep up the transparency.

    TripAdvisor2019-01-17
  8. Helpful (2)

    "Could be a better place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time

    Pros

    Salary, benefits, equipment, office, people

    Cons

    Internal politics, difficulty in progressing, unhelpful HR department

    Advice to Management

    Treat people fairly based on their skills not ability to play political games

    TripAdvisor2019-01-25

    TripAdvisor Response

    March 13, 2019Chief People Officer

    Thanks for your feedback. As the Head of People Operations (HR), I am interested in understanding more about your total employee experience , and why you feel HR has not been helpful to you. Please reach out to me directly to schedule time . I welcome the opportunity discuss all ...

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  9. "Excellent enviroment"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends

      I have been working at TripAdvisor

      Pros

      Managers and collegues really friendly and helpful, good benefits, health ensurance

      Cons

      Working area: difficult to reach by bus, no parking, most expensive area in town to rent an house

      Advice to Management

      Keep going this way

      TripAdvisor2019-01-10
    • "A great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time for more than 3 years

      Pros

      It has the most extensive health coverage and include all family members. All employee strive to make it a better work place.

      Cons

      Need to be more competitive in term of pay.

      TripAdvisor2019-01-02
    Found 598 reviews