TripAdvisor "upper management" Reviews | Glassdoor.co.in

TripAdvisor Employee Reviews about "upper management"

Updated Aug 8, 2019

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Found 607 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
74%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
393 Ratings
Pros
  • "Perks, Vacation Time, Free lunch(in 98 reviews)

  • "Smart people, great benefits, including lunch every day(in 56 reviews)

Cons
More Pros and Cons

Reviews about "upper management"

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  1. "Dissapointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time

    Pros

    Phenomenal and supportive team mate Benefits Perks Office Location Medical and Insurance

    Cons

    upper management cannot be understood at all

    Advice to Management

    Don't push away good employees just based on average numbers-everyone have good and bad days doesn't mean you push them to a point of no return-and there a chance of them returning - take a second chance for you as management- and nurture and groom them...

    TripAdvisor2019-03-21
  2. Helpful (50)

    "Great place to work... sort of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    First and foremost... the people are incredible. Smart, fun, fairly diverse, and generally great at what they do. It's fun to work for a company that has such a strong reputation, for a few reasons: (1) I don't have to explain what my employer does; (2) It's nice to get that "Oooh, you work for TripAdvisor! Cool!" response; and (3) Recruiters LOVE to poach from Trip, especially for engineers and product folks, so there's...

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    Cons

    I could have been at TripAdvisor a lot longer - I had no need to leave just to go elsewhere, but there were many factors that contributed to pushing me out the door. As a point of information, I left for a role at another company, so I do not feel like I was fleeing TripAdvisor - but I also don't feel like I was "retained" very well, either. More importantly, these criticisms come from a large number of conversations...

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    Advice to Management

    I sat down with Beth (Chief People Office) and detailed everything I would be writing - first because I wanted her to have a chance to hear it from me, and second, because nearly every critical review is met with, "I wish you'd brought this to me first." I loved working at TripAdvisor, and wanted to stay - but for all the positives, the negatives outweighed them and it was long past time for me to leave. Here's how...

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    TripAdvisor2018-05-14

    TripAdvisor Response

    June 1, 2018TripAdvisor

    Thank you for the detailed review, and for taking the time to share your thoughts with me in person before your departure. I really appreciated the discussion and hearing your detailed feedback—thanks for finding the time to do that before you left. As you wrote in your comprehensive ...

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  3. Helpful (18)

    "Not the company it use to be anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    Beloved brand Looks good in your CV Good benefits

    Cons

    No career progression. Impossible to grow internally in your or different areas of the London office. Many teams are also shrinking due to years of poor company performance No transparency from upper management (even though they claim they are by holding many co. meetings and forming task force groups to tackle the obvious company issues). Poor management. Genuine leaders...

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    Advice to Management

    Yes, I did share these thoughts and more on my exit interview. I hope you take these seriously and get back to be the company you once were. Good luck!

    TripAdvisor2018-06-10
  4. Helpful (25)

    "Where is this going?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    - Good benefits (health and dental insurance, free food 3 times a week, snack and beverages in the office, fitness reimbursement) - Smart and fun people to work with - HR and Experience Manager made strong effort to organise social activities in the office and contributed to make the environment more friendly and pleasant

    Cons

    - No opportunities of career growth: the company has been talking about a career plan since months but so far no concrete success stories and no clear explanation on what you need to do to get promoted. - Zero chances of transfer within different location: you can get all the support from your local managers but upper management at the home office won't help you at all to make...

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    Advice to Management

    - Invest in your people. Employees are not irreplaceable but if every month 2/3 people leave and the company doesn't offer anything to retain them, how can it be successful in the long run? - Invest more in your Customer Service and listen more to your employees. They are the ones who are all day on the phone with your clients and their feedback is the most valuable one. - Make career growth and transfer opportunities...

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    TripAdvisor2018-01-21

    TripAdvisor Response

    February 15, 2018TripAdvisor

    Thanks for providing your feedback. We take all employee feedback very seriously as it helps us improve the way we operate. We’re pleased to see that you enjoyed the benefits and culture at our Dublin office. Investing in our people remains one of our top priorities, as we believe ...

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  5. Helpful (9)

    "Amazing Culture, Limited Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Needham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    free lunch, gym and travel stipends, great benefits and time off, paid healthcare, dogs in the offi,e free beer/wine/coffee, fantastic coworkers

    Cons

    lack of upward mobility, lack of transparency from upper management, launching ideas that are half baked in the great effort to push out results quickly

    Advice to Management

    allow pilots of ideas from truly invested employees, more communication, better career paths

    TripAdvisor2017-12-12

    TripAdvisor Response

    January 9, 2018SVP, Global Sales

    Thanks for taking the time to leave your feedback. We appreciate you highlighting your fantastic coworkers and our wonderful benefits. Open and honest communication and transparency are core values of our business and we rely on several different mediums to ensure that employees are ...

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  6. Helpful (18)

    "The land of the greats..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Pay relatively well. Good perks.

    Cons

    Determined to destroy company culture with traditional ways of thinking. Archaic and waterfall. A software company stuck in 2000s. Leaders still championing past achievements. HIPPO mentality running rampant. Middle management similar to a wintery wonderland. Frozen to change but happy to get drunk on free booze. Incredibly complicated communication chains. Reactive not proactive, death knell to innovation. Show More

    Advice to Management

    Cut the feedback loops, flatten the structure, encourage fast failure and experimentation. Simplify your product offering.

    TripAdvisor2017-07-25

    TripAdvisor Response

    August 8, 2017TripAdvisor

    We appreciate you leaving your feedback although we’re very surprised by this review. Over the past few years we have invested heavily in an Agile transformation which required large amounts of change within the business. We took this transformation seriously and realized that ...

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  7. Helpful (2)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Some people are really great to work with.

    Cons

    Upper management lives in ints own reality.

    Advice to Management

    Need to have better long term vision

    TripAdvisor2017-06-20

    TripAdvisor Response

    July 11, 2017

    Thanks for your comments, although without further detail it’s difficult to address your specific concerns. We take employee feedback very seriously and offer many opportunities, such as monthly town halls and management sync ups, for employees to voice their suggestions and opinions ...

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  8. Helpful (3)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Free lunch and fun activities

    Cons

    Poor upper management and confusion in the direction of the company

    Advice to Management

    Better communication

    TripAdvisor2017-03-05
  9. Helpful (19)

    "Not the company I started at"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Full Medical and dental, free lunch, 'summer Fridays'

    Cons

    Palpable stress caused by upper management not knowing product, not listening to their direct reports, sending 'flame mails' to a wide audience of people, making sexist and unprofessional remarks and being mostly uninvolved in everything except budget talks. Zero career development. You're just a 'head,' you're not a person.

    Advice to Management

    7 people on my team have resigned in the last 10 months. It's not all about free lunches and happy hours anymore.

    TripAdvisor2016-01-07

    TripAdvisor Response

    January 19, 2016Chief People Officer

    I want to immediately apologize for any sexist or unprofessional remarks that you may have experienced while working here. TripAdvisor does not tolerate these type of remarks, and I ask that you share your specific concerns with your HR Business Partner or me as soon as possible, ...

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  10. Helpful (3)

    "Great perks, but poor pay and work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at TripAdvisor

    Pros

    Fun people, keg, ping pong, good benefits

    Cons

    Very disconnected upper management. No effort to connect with employees

    TripAdvisor2015-07-01
Found 607 reviews