Tripadvisor "work life balance" Reviews | Glassdoor.co.in

Tripadvisor Employee Reviews about "work life balance"

Updated 11 Feb 2020

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3.8
68%
Recommend to a Friend
73%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
457 Ratings
Pros
  • "Perks, Vacation Time, Free lunch(in 99 reviews)

  • "Smart engineers, challenging problems and great benefits(in 61 reviews)

Cons
More Pros and Cons

Reviews about "work life balance"

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  1. Helpful (1)

    "System Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Tripadvisor full-time

    Pros

    .work life balance . Decent pay

    Cons

    . Messy management . Lack of transperency

    Tripadvisor2018-12-03
  2. "Super company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time

    Pros

    Extremely employee friendly Good work life balance

    Cons

    Remote offices are left to their vices.

    Continue reading
    Tripadvisor2019-05-08
  3. "Review for a co op position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Software Engineer Co-Op in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tripadvisor for less than a year

    Pros

    Awesome team, great work life balance, really nice campus

    Cons

    30 min commute to needham from the shuttle at Hynes

    Tripadvisor2020-02-11
  4. Helpful (1)

    "TripAdvisor/Bokun Boston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than a year

    Pros

    TripAdvisor is a strong Boston (Needham) headquartered company. It's pretty philanthropic which is great. The benefits (health insurance, catered lunches, occasional swag) are strong when compared to other Boston based companies. If you live in Boston, working out of the office next to TD Garden is great. There are 2 floors that contain a few business units (primarily Viator and Bokun) and 2 kitchens. Both kitchens have coffee/beer on tap, and can be a nice place to hang out with coworkers. Work- Life-Balance is also decent. This is a cool company to work at if you're straight out of college, particularly if you work at HQ, since there are more employees/business units to network with.

    Cons

    Boston office location is rough when you need to commute to HQ in Needham, which they even have you do on your first day. The shuttle to HQ takes an hour and the shuttle back to the Boston office takes 90 minutes, which is due to the multiple stops it makes along the way, directly through the city. This is brutal Bokun specific, no matter your role, you will be tasked with a new goal every month. There is zero room for career growth, and skill development is minimal. Compensation is significantly below that of most tech companies in Boston. Furthermore, the product isn't intuitive and is difficult to learn. Half of your day-to-day is spent assisting with support tickets. Individual contributors have a lot of previous experience, but that is ignored by leadership. You're expected to keep your head down and obey orders. If you can do this and like doing this, you're set.

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    Tripadvisor2019-12-27

    Tripadvisor Response

    January 3, 2020Talent Acquisition Specialist

    Thank you for taking the time to provide feedback about your experience of working at TripAdvisor. As our company continues to grow, we are appreciative of ex-employee comments that highlight our strengths as well as areas upon which we can improve. Thank you for acknowledging that we provide a friendly, comfortable and collaborative work environment. We are also pleased to hear that you also enjoyed our extensive benefits. However, we are sorry to hear that you did not feel that the complementary shuttle bus between the Boston office and Needham HQ was beneficial due to the number of stops and traffic congestion. The pick- up/drop offs are scheduled so that as many employees as possible have the opportunity to use the shuttle bus at convenient locations. As our Bokun business continues to grow and develop our business goals and objectives will rapidly change and adapt to meet the evolving and dynamic external environment. To be successful we believe that colleagues need to align and be flexible in their approach to their work so as to maximize their contribution and focus on business priorities. As Never Stop Learning is one of our core values, we support individual development and offer an extensive training curriculum highlighting opportunities to further your career development both within your team and TripAdvisor. Again thank you for your feedback which helps us on our journey to be a great place to work for everyone.

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  5. Helpful (3)

    "'Speed wins' does not guarantee you success for long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than a year

    Pros

    - Good benefits - There was one time when company was well known for traveling but now any hotel/restaurant I talked to, all over Europe or anywhere in the world, everybody hates company.

    Cons

    Since the time they started booking on their website without any advertisement/marketing, the company has gone down really low that they started charging for everything on hotel/restaurant which they were not charging before. The result that People started hating company and move to different to different booking sites. - Very high expectations to each employee. The reason is above. You will be given 4 days work to finish in 2 days without considerations of any meetings/reporting/monitoring tasks. So you end up working during the nights/weekends. And there is no appreciation of it as it is expected from you. - No work life balance. You work in Dublin hours but you might also need to end up working with US hours too. The engineering team in Dublin reduced to 8-10 from 35 in numbers. Now you can imagine Why? - Poor management in Dublin and specially in US. The management from US put blames on you for even small things in front of whole team in the meeting and your manager from Dublin will keep quite and not even represent you. - No appreciation of hard work. No matter how hard you work, they said "This is expected from you" - Every Friday, Manager will have meeting to talk about your weekly performance which is like a torture no matter how hard you work. It ruins your weekend. Though you end up working on weekend to mitigate that. - There is just one person in the name of Human resource management which will only listen to you and ignore. No action is taken, no matter how much you try to explain. The end reason people leave. - Last but not least, Speed not always wins if you want to run your business for long terms.

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    Tripadvisor2019-11-15

    Tripadvisor Response

    December 3, 2019Talent Acquisition Specialist

    Hi there,Thank you for your candid feedback and for taking the time on it. We greatly appreciate and value thoughtful feedback since we strive to be always learning from our shared experiences. I understand that your particular experience was not positive, and that is of course regrettable.I agree that we set high expectations for our teams and stick to our %E2%80%9Cspeed wins%E2%80%9D philosophy as one of our core values. Both have contributed greatly to our success over the years. We work closely with team members who act like owners to build their perspective, skills, experience, and contribute to and grow their career during their time here. We are always looking to improve in this regard, and I believe we have made great strides over the last couple of years in being more in tune as a team and broader distributed group (as we work with multiple offices such as the US, Canada, London and the Ukraine). This leads to an amazing team, with team members that love to meet interesting and challenging projects head-on, giving great job satisfaction and provides frequent opportunities for valuable mentorship.We do our best each day on teams and in the broader company setting to appreciate and acknowledge employees in these efforts in the business. Along with the rich and varied benefits that come with the role, we keep in mind that individuals matter, and we offer as much flexibility where possible to accommodate a diverse set of perspectives on work/life balance. The management team and individual managers (in Dublin and around the company) are always learning, ensuring that on-the-ground training is an ongoing pursuit so that we can better support the teams and deliver on the products and services for the business. I absolutely agree the engineers and all employees are the ones building the company and we do our best to manage the collective efforts in the most supportive and transparent way possible. We strongly believe in helping to build and instil a great, positive team dynamic resulting in an open, helpful and friendly working environment.As ever, I would be happy to discuss any particular points in more detail and value any other feedback, be it positive or constructive. And I wish you the very best with your future endeavors.Steve %E2%80%93 Technical Manager, Dublin

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  6. Helpful (6)

    "People crunching factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Oxford, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    Benefits, nicely furnished office, technology, training opportunities

    Cons

    Cut-throat environment, employees are numbers and are treated like disposable items. They will bleed you dry and when you have nothing left, they still ask for more. If you are on a managerial level, you are required to be available to take calls, answer emails etc on your days off or holidays, absolute lack of work-life balance.

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    Tripadvisor2019-09-17

    Tripadvisor Response

    September 25, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback with us. As our company continues to grow, we are appreciative of present and former employee comments that highlight our strengths as well as areas upon which we can improve. Thank you for acknowledging that we provide a comfortable and collaborative work environment which is supported by our enabling technology, in addition to providing a comprehensive benefits program. However we are sorry to hear about your negative work/life balance, as we encourage employees to achieve the right focus between working and family/leisure activities. We strive to ensure that each employee is treated respectfully so we are especially disappointed to hear that we have not met your expectations. Any concerns flagged to management and or HR are treated seriously and are investigated to ensure that employees feel valued and empowered. We want TripAdvisor to be a great place to work for everyone. Regards Carol

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  7. Helpful (1)

    "Unclear strategy and positioning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beijing, Beijing
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    great benefits, everyday free lunch, snacks, soft drinks, office is nicely decorated, much better working enviroment than local companies; talented staff, good work-life balance, culture of diversity

    Cons

    local strategy is not clear, what the staff received from the management team looks like we need to find something to do but just "work for work's sake". Might be a good story bottom-up, but is it really something the market/our audience need? Our product is less competative with local players, poor user experinces and bugs seldom taken care of. Staff are busy but a bit directionless, just doing what managers told us to do. Our voice seldom being heard of... Not because no one has opinions, but if voices always get denied or ignored or even not encouraged, whoelse would like to be the "victim". Internally there is also lack of communication across teams. I believe management team have regular meetings, but communication among different teams are less. The office is quiet, only during lunch time people are actively fetching free lunch boxes...too many free things just make people lazier and less innovative...

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    Tripadvisor2019-06-17

    Tripadvisor Response

    August 19, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. Thanks for acknowledging that we have provided a comfortable and collaborative environment for you and your colleagues. However it is unfortunate that you felt communication between teams is lacking and your voice has not been heard. You have expressed several important concerns and I believe a more in-depth conversation would be beneficial. I encourage you to connect with your HR Business Partner or me directly for a deeper discussion. As a company founded on the principal of transparency, we work hard to ensure internal strategy are communicated and the voices of our employees are heard. I welcome a time for further discussion. Regards, Ethan Zhu General Manager, China

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  8. Helpful (5)

    "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    I really enjoyed my time at TripAdvisor! I was promoted twice during my time there. You definitely have to express interest in being promoted and work very hard at it, but it’s all completely doable. Work life balance was also fantastic!

    Cons

    There are lots of changes happening within the travel industry in general, so jobs and departments of TA can also change really quickly. Be flexible!

    Tripadvisor2019-03-22
  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    Smart people, great benefits, including lunch every day. Great work-life balance.

    Cons

    They were slow to come up with a promotion plan.

    Tripadvisor2019-02-27
  10. Helpful (11)

    "Downward Spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    - Lunch 3 days a week - Good work/life balance

    Cons

    - Targets are set in a way to penalise all the teams (Acquisition and Customer Success), no way you can reach them (probably a handful has reached them in 2018 or got close to them) - not only unrealistic, but higher and higher with the a pipeline getting smaller and smaller - clawbacks are massive. Count on basic salary, consider 50% OTE if you are lucky! - No career development, not only internally, but forget about "relocation" unless you want to move from UK to IE - too many examples that would make the review removable. - Higher management practice micromanagement (why you moved this stage, why you logged this or that) showing no trust in employees. - Volume of activities is more important than quality. - Roles are more of Sales Admin rather than Sales Executives - Admin work is 50% of the day. Final note, turnover has been massive in 2018 - I can recall almost 40 people (on a total of 40/50). It can be all of these were unprofessional OR unfitting the culture OR unwilling to adapt to changes as responses to reviews may suggest...can be..but global leadership should take into account other scenarios - or maybe is just the plan.

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    Tripadvisor2019-03-04

    Tripadvisor Response

    April 29, 2019Sr. Director of Talent Acqusition

    I appreciate you talking the time to provide feedback to us on areas that are of importance to you. Such feedback is vital to the company as we continue to strive for a better workplace. Within TripAdvisor we are diligent in constantly reviewing our sales targets to ensure they are achievable and have received great feedback on them, with a fantastic level of achievement by our staff. As with all sales organisations we are always looking at areas of growth in the business and with this growth we are always looking at how to reach the next level of revenue generation for the business. This can in some cases necessitate sales targets being resized based on requirements, however we are constantly supporting our teams with the training, coaching and mentoring to reach that next level of achievement. If you have some specific suggestion on how we can improve our employee experience, I’d be very open to hearing your feedback. Just set up a 1:1 anytime. Sam Thompson Director of Inside Sales, EMEA

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