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U.S. Bank Employee Reviews about "coworker"
Updated 29 Nov 2023
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Full-time, Part-time
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Found 9,693 of over 10T reviews
66% Recommend to a Friend
76% Approve of CEO
Found 302 of over 10T reviews
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Recommend to a Friend
Approve of CEO
Andrew Cecere
2,532 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Overall the company is a good to work for and most the other employees are great people." (in 452 reviews)
Cons
- "low pay and little to no perks when you compare to other banks in the area and industry" (in 515 reviews)
Reviews about "coworker"
Return to all Reviews- 5.021 Aug 2022Branch ManagerCurrent Employee, more than 5 yearsLos Angeles, CA
Pros
1) Awesome work culture and has high ethical standard 2) Coworkers are very supportive and friendly 3) If you are a high performer, you always get recognized and provide opportunity to further develop your skill and prepare you for growth and future career advancement 4) Always upgrading its system and mobile banking. This make it easier to help customers
Cons
Credit underwriting/ decisions sometimes are conservative.
- 1.014 Jul 2014Anonymous EmployeeFormer Employee
Pros
The customers are always the best part of banking. My coworkers at OTHER locations were very pleasent and professional.
Cons
The management was unprofessional and lacked constancy. Could not trust anyone. I was sexually harassed by a customer for 4 months and was ignored by ALL management in my branch. Went to HR after the customer took photos of me. After that my manager was looking for a reason to get rid of me.
- 5.024 May 2013Anonymous EmployeeCurrent Employee, less than 1 yearBrookfield, WI
Pros
US Bank does a lot to maintain and promote from within. They promote a healthy work environment that I enjoy being at.
Cons
My team is significantly older than myself and it is hard to find coworkers that I would be able to establish bonds with.
- 5.025 Oct 2023Customer Service Representative (CSR)Current EmployeeMinnesota City, MN
Pros
Flexible schedule. Most coworkers are very helpful and pleasant.
Cons
Bi weekly pay and pricey benefits
1 - 3.011 Jan 2017Mortgage Loan OfficerFormer Employee, more than 1 yearShaker Heights, Cuyahoga, OH
Pros
Very friendly environment to work in. All the coworkers and customers are very pleasant and pleasurable to work with.
Cons
Policies are overly conservative regarding customer relations and employee appreciation. Employee morale and retention is extremely low.
- 5.011 May 2015Inbound Fraud SpecialistFormer Employee, more than 1 yearFargo, ND
Pros
Great hours when once get the shift you want. Coworkers were really helpful and gave a lot of insight to how to be extremely effective at your position. Management/direct manager were very quick to assist complicated issues and willing to sit with you while you do your work to make sure you are not only doing it right but also break down each situation.
Cons
Unable to hang up on rude or nasty customers. After learning all the skills the job can become very mundane and repetitive.
1 - 2.028 Dec 2017Personal BankerFormer Employee, more than 1 yearPeoria, AZ
Pros
Good company if you’re a Teller. Good pay. Cheap insurance. The customers are generally nice and so are your coworkers. You’re in a grocery store so lots to pick from for food.
Cons
Stay away from banker positions, it’s downhill from there. Stay away from in-store locations. Not allowed to have chair. Must stand all day. No lunch breaks (very rarely are you fully staffed). Normal shift is 9:45-7:00. Thursday’s are 9:00-7:00. Days are too long. Job is mentally exhausting. No work/home balance, you’ll never see your family if you work here.
5 - 2.01 Nov 2011Help Desk SpecialistCurrent EmployeePittsburgh, PA
Pros
Great Call Center experience Great starting salary, esp. just getting out of college Coworkers are very personable and easy to get along with Workload is balanced Yearly performance reviews
Cons
No repercussions for poor job performance Very poor inter-department communication which leads to confusion in the TSSC help desk Benefits could be better It seems like complaints from employees aren't followed-up on by senior management
- 2.021 Oct 2022Client Relationship ConsultantFormer Employee, more than 1 year
Pros
The pay is decent, hours are somewhat flexible for students, bank policies are reasonable.
Cons
Management tends to not side with the employees and sides with male employees. I experienced misogyny and sexism from my male coworkers and management never dealt with it. If you are a strong female, stay away, you’ll get called “aggressive” or “abrasive”. Pay is good because the job is extremely stressful and customers are terrible.
1 - 4.08 Oct 2015Rca ConsultantCurrent Employee, more than 1 yearMinneapolis, MN
Pros
Great CEO with a great vision. Management team is understanding and empowering. Coworkers are great to work with and willing to help you grow and teach you the applicable skills you need to succeed. Everyone works hard and tries to achieve their best.
Cons
It might depend on your department but rewards and/or even appreciation is few. You have to be a very optimistic person who can self motivate. Might be due to how much the management team is over worked.
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