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U.S. Bank

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U.S. Bank

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U.S. Bank Employee Reviews about "culture"

3.7

66% would recommend to a friend

(733 total reviews)

President and Chief Executive Officer Andrew Cecere

Andrew Cecere

76% approve of CEO

Ratings by category

4.0

Diversity and Inclusion

3.7

Culture and Values

3.7

Work/Life Balance

3.5

Career Opportunities

3.5

Compensation and Benefits

3.3

Senior Management

Ratings distribution

5 stars

23%

4 stars

30%

3 stars

26%

2 stars

11%

1 star

9%

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Found 733 of over 10T reviews

Updated 29 Nov 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The Benefits are good and they have a pension plan in addition to a 401(k) plan(in 738 reviews)
  • "Good work life balance and SLA(in 466 reviews)
  • "Overall the company is a good to work for and most the other employees are great people.(in 452 reviews)
  • "Culture is great and very helpful.(in 216 reviews)
  • "Great people and coworkers.(in 162 reviews)
Cons
  • "low pay and little to no perks when you compare to other banks in the area and industry(in 515 reviews)
  • "Management is very poor and team lacked diversity(in 438 reviews)
  • "Some managers have been at US Bank their whole careers and it's all they know.(in 219 reviews)
  • "No training in the beginning which is hard for a new worker and no sign(in 172 reviews)
  • "They move slow and upper management is horrible(in 169 reviews)

Reviews about "culture"

Return to all Reviews
733
    1. 4.0
      17 Aug 2021
      Securities Specialist
      Current Employee
      Milwaukee, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work culture and has a vast amount of opportunities in different locations of the world

      Cons

      Slow on innovation and promotion of its employees

      1. 4.0
        4 Feb 2015
        Anonymous Employee
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Opportunities were available and career progress was there for those inclined. The team I worked with was excellent and helped make the environment a positive and productive one.

        Cons

        Branches felt distanced from executive management. At times this could cause an awkward relationship between local branches culture and corporate culture.

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        1. 4.0
          10 Oct 2016
          Branch Manager III
          Former Employee
          Seattle, WA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good company culture and innovative

          Cons

          Pay lower than industry, limited work life balance for this position

          1. 2.0
            23 Jun 2023
            Lead Software Engineer
            Former Employee, less than 1 year
            Richfield, MN
            Recommend
            CEO Approval
            Business Outlook

            Pros

            One of the few companies that still offers a pension plan. Lots of resources for skill development and career advancement. Both are encouraged by upper management, as well as technical innovation and research (however…)

            Cons

            …TOO MANY MEETINGS. The engineering team culture is that every problem can be solved with a meeting or a call. I can rarely get a long stretch of time to write code, much less invest any time into career development, innovation or research. High percentage of contractors and offshore team members. Time difference makes it difficult to collaborate with offshore teams. Codebases are generally difficult to reason about. Getting permissions and software needed for everyday work can be frustrating when first starting. Slow PTO accrual.

            1
            1. 3.0
              22 Feb 2023
              HR-Recruitment Specialist
              Former Employee, more than 5 years
              Minneapolis, MN
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Bank has lots of resources. Current state of attempting to move, culturally from a "regional" mindset to a "money center" mindset will likely be appealing to mid and sr. level managers at other money centers who may be a bit stymied in their current companies who might like a good promotional opportunity.

              Cons

              A Bank that had a wonderful and very collegial culture has decided to 'do it by the numbers' in the style of JPMorgan. The fact is that the management team with a lot of McKinzey retreads who have little experience with and even less understanding of banking are doing a poor of the changeover, losing extremely valuable talent would help in the transition and offering very little in the way or reward to those who are sticking around...means to say that they won't be sticking around for long. Acquisition strategy is not a real winner either.

              3
              1. 2.0
                16 Jul 2022
                Business Banking
                Current Employee, more than 5 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Recent purchase of Union Bank should bring opportunity for those in California. The bank invests a lot in digital solutions for clients. Footprint accross the country is also a pro.

                Cons

                Over the last few years the times have changed drastically and the current culture is toxic. Well that is provided you’re not part of the “in crowd” and have worked for certain executives in the past as an in-store branch manager. Don’t expect to be promoted due to the politics involved at every level in management all the way to the top. There’s a major company wide reorganization happening and this place is letting go of everyone by position regardless of tenure, production, or even for those have been deemed the most prestigious of employees “Legends”. This place could care less, you’re just a number. No communication about layoffs and the leaders being named are inexperienced -but well connected - clowns who know that as long as they overuse famch key company words at all times (centrality, agile, holistic, etc.) they’ll sound more intelligent than they really are.

                7
                1. 5.0
                  25 Mar 2011
                  Anonymous Employee
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The work culture of US Bank provides a great work/life balance; I've never worked somewhere that encouraged the worker to take time off. The professional culture is very ethical and grounded; it makes me proud to work here.

                  Cons

                  Not being considered a major competitor to the larger institutions.

                  1
                  1. 1.0
                    17 Feb 2009
                    Universal Banker
                    Former Employee
                    Boise, ID
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Benefits in this country you are obligated to work for a company you dispise to obtain needed health insurance.

                    Cons

                    Corporate culture overly consumed with sales pushing clients into products they did not need or understood. Competition between sales associates as we were not bankers we were product pushers everyone for themselves as bonus compensation determined by how many 'points' had been earned at the expense of customer service. Stretch goals unrealistic fostered product slamming and deceitful practices.

                    1
                    1. 4.0
                      31 May 2015
                      Account Process Coordinator
                      Former Employee, more than 1 year
                      Olivette, MO
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Worked with this great company for a year and loved it. The environment is relaxed despite obvious deadlines and daily tasks, even with management. Communication with upper management was well above average, when compared to other indirect experiences, which deserves to be stated. The pay was below average but the culture and balance within US Bank made it tolerable. This was the first time I've worked directly with upper management on a daily basis and it was actually quite enjoyable. Definitely recommend this company to anyone.

                      Cons

                      Nothing out of the ordinary, usual corporate issues.

                      1. 5.0
                        26 Oct 2013
                        Structured Finance Analyst
                        Current Employee, more than 3 years
                        Irvine, CA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The company is really serious about creating the right culture and values in the workplace. It constantly listens to employees to make the work environment better and to create more opportunity for career growth.

                        Cons

                        Salary and benefit may not be as competitive as other banks.

                      Viewing 1 - 10 of 733 Reviews
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