U.S. Bank Employee Reviews about "manager"
66% would recommend to a friend
(1100 total reviews)
76% approve of CEO
What people are saying about U.S. Bank
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The Benefits are good and they have a pension plan in addition to a 401(k) plan" (in 738 reviews)
- "Good work life balance and SLA" (in 466 reviews)
- "Overall the company is a good to work for and most the other employees are great people." (in 452 reviews)
- "Culture is great and very helpful." (in 216 reviews)
- "Great people and coworkers." (in 162 reviews)
- "low pay and little to no perks when you compare to other banks in the area and industry" (in 515 reviews)
- "Management is very poor and team lacked diversity" (in 438 reviews)
- "Some managers have been at US Bank their whole careers and it's all they know." (in 219 reviews)
- "No training in the beginning which is hard for a new worker and no sign" (in 172 reviews)
- "They move slow and upper management is horrible" (in 169 reviews)
Found 1,100 of over 10T reviews
Updated 29 Nov 2023
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Reviews about "manager"Return to all Reviews
- 4.04 Jun 2010BankerCurrent Employee
good overall company and senior managment is very smart small bank with lots of opportunity for growth
branch managers are not all qualified for positions and can bring branches down which intern reflects on the bankers.
- 4.029 Dec 2008Treasury Management Sales ConsultantFormer EmployeeMinneapolis, MN
Laid back atmosphere with flexible working schedule if desired. Managers are extremely nice and they typically have an open door to talk about issues / needs. Manager will go to the mat to support you in business opportunities.
Very conservative regional bank. In my opinion, I think they lacked innovation in commercial treasury products and as a result it was difficult to compete with the national players.
- 5.017 Dec 2015Universal BankerFormer Employee, less than 1 yearBellevue, WA
US Bank is one of the best financial institutions to work for. They take immense pride in service and compared to some other banks out there, they are not all about siphoning money by fees to make their profits. All support departments are incredible. When I started working there, the branch manager left her position just a few days after I started. There was no assistant branch manager. I pretty much had to train and learn everything by myself which was such a great experience. The regional manager was incredibly supportive and never made me feel like I was bothering her. Your hard work definitely gets recognized and pays off here!
There was a lot of politics at the branch that I worked at but then again, it was only that particular branch.
- 5.025 Apr 2017Human Resources CoordinatorCurrent Employee, more than 1 yearMinneapolis, MN
-People-centric culture -work life balance -managers care about your performance and your contribution; they want to see you advance within the ranks -incredibly strong business model, albeit very fiscally conservative -plenty of growth potential; the organization is on the rise -pleasant and professional co-workers -a defined PENSION benefit; very rare to see nowadays (you are fully vested after three years) -admirable company to work for; you can truly hold your head high, and say that you are proud to work for this organization -two weeks vacation starting, and option to 'buy' a third week -trust worthy leadership at all levels -partnership with credential-producing organizations to get HR employees industry certifications
-somewhat behind the times regarding keeping pace with industry diversity initiatives (although, they are focusing on this, and are starting to catch up) -pay is OK at best; could use some work to achieve balance with industry standards -slow pace in getting technology up to par (progress is being made, but slowly)3
- 3.06 Feb 2014Customer Service ManagerFormer Employee, more than 8 yearsMinneapolis, MN
Employee Development; advancement opportunities are plentiful if you are a high performer.
Compensation and bonus is low compared to competitors. District and regional managers are out of touch with what is needed to succeed at the branch level. Favoritism is rampant.1
- 3.06 Sept 2017Anonymous EmployeeCurrent Employee
Room for Growth Training and Education Programs Volunteering in the Community
Insurance is awful Hard to move to other departments Managers are usually people who have only worked their way up and have no education or training to be managers3
- 2.018 Oct 2017Anonymous EmployeeFormer Employee
The branch manager and other tellers were very nice and easy to get along with. Training class was fun.
The pay is ridiculously low. Given the responsibility of tracking tens of thousands of dollars and the risk of getting robbed (this happened often), I probably should have made more than $10/hour. I was under the impression when I accepted the position that the benefits were paid for by the company--this is not the case. Working part-time, the health insurance deduction consumed my paycheck. We all had to have second jobs, lived at our parents' houses, or both!1
- 2.03 Jan 2013Teller IFormer Employee, less than 1 year
The only thing positive about my experience here was their employee benefits. I was able to feel what a career type job was compared to retail sales.
I worked retail for four and a half years and became the Assistant Manager at a local retail store. As soon as I heard I got the job at US Bank, you wouldn't believe how much it was an honor to be apart of the family Sadly, the branch I worked for played me wrong. I can understand training an employee, but they wouldn't even bother. I would ask for help and they would briefly tell me what to do and they would finish the transaction themselves. Within a week in, they sent me on the sales floor and expected me to learn everything I've read. I was never told that I was a slow learner, but for a person with no banking experience, you can at least help them when they have a question. They even compared me to a person when they already had banking experience, not to mention a person who worked for US Bank that transferred branches. It didn't help that they were hinting me that I should look for another job when the one month hit either. I later found out that there were two ladies leaving for maternity leave the same time and they needed me to learn everything by that time. About 60 days in, they terminated me. Why? Cause she claimed I didn't hit her expectations and even said that 'if you had the time, you'd be a great banker'. I never failed at a job and I never will. I picked myself up from that experience because I doubted myself. But I got my previous job back the next day from a manager who also said that 'I deserved better'. I would have loved to work for this bank because the banking experience was great. The people, well, you win some and you lose some.
- 3.016 Aug 2019Senior Fund AdministratorCurrent Employee, more than 5 yearsMilwaukee, WI
They are hiring more competent young employees. Solid experience overall. You get to interact with clients right away.
Still dealing with high turnover, senior management is inconsistent or sometimes absent in communicating their vision. Some mid level supervisors or managers don't work very hard and leave work to their underlings.1
- 3.01 Dec 2014Information ServicesFormer Employee, less than 1 year
People were nice mostly Ability to work from home Manager liked the work life balance
Outdated technology Waiting forever for Access Not Provided with the necessary tools to do your job Had to find extra items like desk chairs in another cue Manager played favorites and didn't listen when real issues arose with one of her favorites