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U.S. Bank

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U.S. Bank

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U.S. Bank Employee Reviews about "pay"

3.7

66% would recommend to a friend

(2364 total reviews)

President and Chief Executive Officer Andrew Cecere

Andrew Cecere

76% approve of CEO

Ratings by category

4.0

Diversity and Inclusion

3.7

Culture and Values

3.7

Work/Life Balance

3.5

Career Opportunities

3.5

Compensation and Benefits

3.3

Senior Management

Ratings distribution

5 stars

23%

4 stars

30%

3 stars

26%

2 stars

11%

1 star

9%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The Benefits are good and they have a pension plan in addition to a 401(k) plan(in 738 reviews)
  • "Good work life balance and SLA(in 466 reviews)
  • "Overall the company is a good to work for and most the other employees are great people.(in 452 reviews)
  • "Culture is great and very helpful.(in 216 reviews)
  • "Great people and coworkers.(in 162 reviews)
Cons
  • "low pay and little to no perks when you compare to other banks in the area and industry(in 515 reviews)
  • "Management is very poor and team lacked diversity(in 438 reviews)
  • "Some managers have been at US Bank their whole careers and it's all they know.(in 219 reviews)
  • "No training in the beginning which is hard for a new worker and no sign(in 172 reviews)
  • "They move slow and upper management is horrible(in 169 reviews)
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Found 2,364 of over 10T reviews

Updated 29 Nov 2023

Reviews about "pay"

Return to all Reviews
2364
    1. 5.0
      19 Apr 2022
      Anonymous Employee
      Current Employee, less than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work from home, flexible time

      Cons

      Hard to change to a schedule you will like but still good pay and hours.

      1. 2.0
        11 Jul 2010
        Securities Operations Specialist II
        Current Employee
        Milwaukee, WI
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good work/life balance, nice co-workers, pretty flexible with time off for vacations and appointments, seem to be responsive to interal job applications

        Cons

        The starting pay for my position is around $29k and pay raises are annual but very small. It would take a 30 year career in the operations area in order to work up to a respectable salary level. There are some smart and ambitious people that want to get out of their jobs and do more challenging work, but it is easy to get stuck because you do not gain any skills or valuable experience. There are also a lot of people who are just content coasting through their careers at US Bank and don't care if they are challenged or have the chance to make better money. They spend the day doing crossword puzzles, surfing wikipedia and playing games online, walking around the office talking with friends, and taking extended lunch 'hours'. Its not a place for people with goals. For some reason they hire a lot of people with college degrees, but it is totally un-necessary.

        2
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        1. 4.0
          17 Dec 2017
          Analyst
          Current Employee, more than 5 years
          Newport Beach, CA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Low stress most days, clear goals, and management does a decent job of listening to create a better work environment

          Cons

          Cheap company. low pay and little to no perks when you compare to other banks in the area and industry

          1. 4.0
            8 May 2014
            24 Hour Call Center Personal Banker With Selling
            Former Employee, less than 1 year
            Cincinnati, OH
            Recommend
            CEO Approval
            Business Outlook

            Pros

            excellent pay and if you have good sales skills then you have the potential to make really good money. The benefits are really great and start after 30 days of employment.

            Cons

            If you dont sale really well then you may be out of a job . They offer a lot of mid day shift only and if you dont have a vehicle then this wouldnt work for you because the job is not on the busline.

            1
            1. 2.0
              25 Jun 2014
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              The pay is very competitive the bonuses used to be before they were revamped now they are small and almost none extent

              Cons

              The actual work environment very high school, the only way you are going to up through this bank is if you are good passing blame or if you can suck up to the bosses with the best of them.

              1. 5.0
                11 Jul 2014
                Branch Manager
                Current Employee, more than 10 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Ability to move up, great leadership from CEO, emphasis on being involved in community.

                Cons

                Lower pay and you can reach a point where they don't offer a mentor program to grow.

                1. 3.0
                  6 Oct 2018
                  Anonymous Employee
                  Current Employee, less than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  great work environment, lots of training, great respect among employees

                  Cons

                  Benefits; they only pay 35% for monthly public transport expense. Medical is horrible; both plans (2018) have a high deductible before the plan starts paying for anything! They've changed the 2019 offered ones, but I've yet to take a closer look at it. Salary is low.

                  1. 4.0
                    30 Jan 2017
                    Teller
                    Current Employee, less than 1 year
                    Wilsonville, OR
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    The People are wonderful, atmosphere is great to work in, room to advance, resources are always there, they provide insurance

                    Cons

                    The pay isn't that great but reasonable due to much standing around some days. If you don't find something to keep you busy, you will be bored out of your mind.

                    1. 3.0
                      18 Jul 2010
                      Anonymous Employee
                      Former Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      US Bank is a excellent company from a profitability standpoint, and it will continue to be successful for many years to come.

                      Cons

                      Compensation plans are low and your experience outside of US Bank does not help your starting pay The main incentive to produce is job security, bonuses are small and paid quarterly Advancement is limited after the manager position and will take many years to accomplish

                      1. 4.0
                        10 Nov 2008
                        Customer Support Specialist
                        Current Employee
                        Portland, OR
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Pay is fair and comparable to what you would receive locally from other large banks. 2 weeks of paid vacation, plus up to 2 weeks in 'floating' holidays (meaning for every holiday that you do not schedule off, you receive a paid day off in the future). They are working to improve the health benefits, and they work for me. Hard work is definitely rewarded with compensation as far as sales goals are concerned. Exceptional bankers are able to move into management, and there is alot of internal promotions instead of hiring from the 'outside'. Overall, I have really enjoyed my stay.

                        Cons

                        The customer service industry in general is not fun. Banking policies and procedures are constantly changing, and this does not benefit the customer. We are a 'for-profit' and create policies that will help with that. Working in 24 hour banking, we receive many complaints about our policies. Customers will blame the bank for "putting them on the street", "ruining Christmas", "starving the kids", etc., and it is not fun to take that call. We do not create the policies, and we do not enforce the policies, but we must defend the policies and explain them to the customers. Indeed, it is not what you would consider enjoyable.

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