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U.S. Bank

Engaged Employer

U.S. Bank

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U.S. Bank Employee Reviews about "people"

3.7

66% would recommend to a friend

(1203 total reviews)

President and Chief Executive Officer Andrew Cecere

Andrew Cecere

76% approve of CEO

Ratings by category

4.0

Diversity and Inclusion

3.7

Culture and Values

3.7

Work/Life Balance

3.5

Career Opportunities

3.5

Compensation and Benefits

3.3

Senior Management

Ratings distribution

5 stars

23%

4 stars

30%

3 stars

26%

2 stars

11%

1 star

9%

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Found 1,203 of over 10T reviews

Updated 29 Nov 2023

What people are saying about U.S. Bank

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The Benefits are good and they have a pension plan in addition to a 401(k) plan(in 738 reviews)
  • "Good work life balance and SLA(in 466 reviews)
  • "Overall the company is a good to work for and most the other employees are great people.(in 452 reviews)
  • "Culture is great and very helpful.(in 216 reviews)
  • "Great people and coworkers.(in 162 reviews)
Cons
  • "low pay and little to no perks when you compare to other banks in the area and industry(in 515 reviews)
  • "Management is very poor and team lacked diversity(in 438 reviews)
  • "Some managers have been at US Bank their whole careers and it's all they know.(in 219 reviews)
  • "No training in the beginning which is hard for a new worker and no sign(in 172 reviews)
  • "They move slow and upper management is horrible(in 169 reviews)

Reviews about "people"

Return to all Reviews
1203
    1. 5.0
      15 Jun 2022
      Senior Scrum Master
      Current Employee, more than 1 year
      Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I feel like my leaders genuinely care about the work I do. There are so many different opportunities so it doesn't feel mundane. My team has a great culture with no egos and we all lean on each other and support each other.

      Cons

      Sometimes it feels like there are so many people and teams to align with that it can feel overwhelming.

      1. 3.0
        17 Nov 2015
        Bond Operations Processor
        Current Employee, more than 1 year
        Saint Paul, MN
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Job Security is a lot better than some banks that are a lot more volatile. Flexible schedules if issues come up. Nice people to work with and great at moving people around internally when you want to explore other positions. Give adequate PTO.

        Cons

        Grade level ranges have a very wide salary, can make more than someone who is on a higher grade level than you. Raises very incremental and low relative to the market/pay in general. Career paths are not to clear and employee on-boarding has a lot of work it needs to do. No rollover for sick and vacation days, use it or lose it policy. High rate of turnover.

      2. Join the U.S. Bank team
        See Our Latest Jobs
        1. 4.0
          10 Dec 2015
          Teller Coordinator
          Former Employee, more than 3 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          US Bank is a great company to work for. It can be an intense job (lots of learning) but they really do care about their customers. Good hours, nice people. It is very customer service based so people who really want to provide amazing customer service will do well here. They do events throughout the year and appreciate their staff.

          Cons

          The pay isn't great, nor is the health care benefits. It can be hard to advance if there are only a few positions of each type/district.

          1. 5.0
            1 Feb 2022
            Business Analyst
            Current Employee, more than 3 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great people to work with who are passionate about their role and willing to help you grow

            Cons

            Personal technology could be updated more often

            1. 3.0
              3 Sept 2015
              Anonymous Employee
              Former Employee, more than 1 year
              Minneapolis, MN
              Recommend
              CEO Approval
              Business Outlook

              Pros

              People are friendly and helpful in learning the systems that you need to know to do your job. Most specifications are very specific.

              Cons

              They have software to help analyze data that I had never seen before. They provided very little training on these products and how to use them. I was doing something the hard way and they were shocked that I didn't know how to do it an easier way that was available.

              1. 4.0
                4 Apr 2010
                Anonymous Employee
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The people are wonderful. Some of the most knowledgeable and supportive people I've met in my working career.

                Cons

                Personal development and career growth, along with compensation are usually thought of as the downers.

                1. 5.0
                  25 Jun 2019
                  Peak-time Teller
                  Current Employee, more than 3 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The people I work with are amazing and always will to help you when you have questions.

                  Cons

                  I have no cons regarding this job.

                  1. 3.0
                    5 Nov 2013
                    Personal Banker
                    Current Employee, less than 1 year
                    Denver, CO
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Overall the company is a good to work for and most the other employees are great people.

                    Cons

                    However, the upper management in the Denver area have some troubles with ethics.

                    1
                    1. 3.0
                      6 Sept 2017
                      Anonymous Employee
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Room for Growth Training and Education Programs Volunteering in the Community

                      Cons

                      Insurance is awful Hard to move to other departments Managers are usually people who have only worked their way up and have no education or training to be managers

                      3
                      1. 5.0
                        21 Feb 2018
                        Audit Manager
                        Current Employee
                        Minneapolis, MN
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        It’s a great company to work for. It provides great work life balance and the people that work at the bank are great.

                        Cons

                        Merit increases at the bank are very low. This is one downside and pay is not based on performance like they say.

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