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What people are saying about U.S. Bank
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a year ago
Hi Fishes, Need your help. I aspire to become a Financial consultant, but my educational background is btech CSE. Can you please suggest what courses/ certification I need for the same? I want my certification to be applicable for US and India. Are there any online free courses available. PwC Infosys Google IBM Tata Consultancy Deloitte United States Army JPMorgan Chase Citi Wells Fargo Bank of America Morgan Stanley
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The Benefits are good and they have a pension plan in addition to a 401(k) plan" (in 738 reviews)
- "Good work life balance and SLA" (in 466 reviews)
- "Overall the company is a good to work for and most the other employees are great people." (in 452 reviews)
- "Culture is great and very helpful." (in 216 reviews)
- "Great people and coworkers." (in 162 reviews)
- "low pay and little to no perks when you compare to other banks in the area and industry" (in 515 reviews)
- "Management is very poor and team lacked diversity" (in 438 reviews)
- "Some managers have been at US Bank their whole careers and it's all they know." (in 219 reviews)
- "No training in the beginning which is hard for a new worker and no sign" (in 172 reviews)
- "They move slow and upper management is horrible" (in 169 reviews)
Reviews about "training"Return to all Reviews
- 2.023 Aug 2022Anonymous EmployeeCurrent Employee, less than 1 year
Competitive pay, flexible work schedule
No support and you are forced into new position and bribe with more money and no training.
- 3.015 Sept 2022Universal BankerFormer Employee, more than 5 years
US Bank has a great training platform for new staff and that supports continued education.
Decisions are not always made locally and can cause delay and customer frustration.
- 2.07 Aug 2008Commercial Lending Analyst (intern)Current EmployeeChicago, IL
If you are in need of a stable job or work experience. Otherwise, it would be advisable to start your career in credit analysis/lending elsewhere or in an entirely different field such as investing banking (if you are ambitious enough). Also, as far as banks go, US Bank is probably the most conservative with its lending policies, so don't expect it to post huge losses and go through rounds of layoffs like other banks have been doing recently.
The bank has a very conservative compensation policy and there is absolutely no training program for new hires. The people are generally intelligent, but prefer having a flexible lifestyle to making large sums of money. This may be a positive thing for some people, but I find that working with people who have relatively low expectations for their careers can drag down your own morale/expectations.1
- 3.028 Mar 2016Branch ManagerCurrent Employee, less than 1 yearRoseville, CA
Great Company, great people with integrity and values. Great service and products. I will be a customer for a long time.
Hours/Sales goals and expectations are far greater than lead to believe. Training program is poorly designed and takes 3 times as long as it should to get up to speed.
- 5.020 Jan 2012Anonymous EmployeeCurrent Employee
make you feel welcome in the work place great at training employees big focuse on customer service great place to work
some employees are not happy use to old way of doing thing from previous bank, wages are not that great
- 2.023 Nov 2022Efraud AnalystFormer Employee, more than 1 yearMinneapolis, MN
Decent Benefits for the most part
Leader was a micro manager. Training documentation was hard to follow and guidelines were very vague about how to handle cases. Technology was out dated. Little to no support for handling angry customers.1
- 5.029 Mar 2022Law ClerkFormer Intern
The Bank genuinely cares about its people and provides great training experiences and networking for students.
Nothing I can think of
- 3.06 Sept 2017Anonymous EmployeeCurrent Employee
Room for Growth Training and Education Programs Volunteering in the Community
Insurance is awful Hard to move to other departments Managers are usually people who have only worked their way up and have no education or training to be managers3
- 3.09 Jun 2017Anonymous EmployeeCurrent Employee, more than 5 yearsChicago, IL
The business structure is well organized and there aren't any gray areas. The bank provides departmental and ongoing training on other job related topics that is necessary to perform the job. Once you know how to perform your work load, supervision is minimal. Overall, they try to provide as much flexibility with hours (work permitted), attire, working from home, etc. But really, that's mostly up to your manager.
Lack of funds (which has been the excuse) makes it hard to keep your employees engaged when any kind of compensation or reward for doing amazing work is very conservative. High turnover makes it challenging for the remaining staff to meet client demand.
- 3.024 Jul 2017Customer Service RepresentativeFormer Employee, less than 1 yearOverland Park, KS
The training was pretty good and gave you a good idea of what to expect.
120 calls a day Managing Credit Accounts Long days