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U.S. Bank Employee Reviews about "training"

Updated 28 Nov 2023

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Found 9,693 of over 10T reviews
3.7
66% Recommend to a Friend
U.S. Bank President and Chief Executive Officer Andrew Cecere
76% Approve of CEO

Found 917 of over 10T reviews

3.7
66%
Recommend to a Friend
76%
Approve of CEO
U.S. Bank President and Chief Executive Officer Andrew Cecere
Andrew Cecere
2,532 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The Benefits are good and they have a pension plan in addition to a 401(k) plan(in 738 reviews)
  • "Good work life balance and SLA(in 466 reviews)
  • "Overall the company is a good to work for and most the other employees are great people.(in 452 reviews)
  • "Culture is great and very helpful.(in 216 reviews)
  • "Great people and coworkers.(in 162 reviews)
Cons
  • "low pay and little to no perks when you compare to other banks in the area and industry(in 515 reviews)
  • "Management is very poor and team lacked diversity(in 438 reviews)
  • "Some managers have been at US Bank their whole careers and it's all they know.(in 219 reviews)
  • "No training in the beginning which is hard for a new worker and no sign(in 172 reviews)
  • "They move slow and upper management is horrible(in 169 reviews)

Reviews about "training"

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917
    1. 2.0
      23 Aug 2022
      Anonymous Employee
      Current Employee, less than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive pay, flexible work schedule

      Cons

      No support and you are forced into new position and bribe with more money and no training.

      1. 3.0
        15 Sept 2022
        Universal Banker
        Former Employee, more than 5 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        US Bank has a great training platform for new staff and that supports continued education.

        Cons

        Decisions are not always made locally and can cause delay and customer frustration.

      2. Join the U.S. Bank team
        See Our Latest Jobs
        1. 2.0
          7 Aug 2008
          Commercial Lending Analyst (intern)
          Current Employee
          Chicago, IL
          Recommend
          CEO Approval
          Business Outlook

          Pros

          If you are in need of a stable job or work experience. Otherwise, it would be advisable to start your career in credit analysis/lending elsewhere or in an entirely different field such as investing banking (if you are ambitious enough). Also, as far as banks go, US Bank is probably the most conservative with its lending policies, so don't expect it to post huge losses and go through rounds of layoffs like other banks have been doing recently.

          Cons

          The bank has a very conservative compensation policy and there is absolutely no training program for new hires. The people are generally intelligent, but prefer having a flexible lifestyle to making large sums of money. This may be a positive thing for some people, but I find that working with people who have relatively low expectations for their careers can drag down your own morale/expectations.

          1
          1. 3.0
            28 Mar 2016
            Branch Manager
            Current Employee, less than 1 year
            Roseville, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great Company, great people with integrity and values. Great service and products. I will be a customer for a long time.

            Cons

            Hours/Sales goals and expectations are far greater than lead to believe. Training program is poorly designed and takes 3 times as long as it should to get up to speed.

            1. 5.0
              20 Jan 2012
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              make you feel welcome in the work place great at training employees big focuse on customer service great place to work

              Cons

              some employees are not happy use to old way of doing thing from previous bank, wages are not that great

              1. 2.0
                23 Nov 2022
                Efraud Analyst
                Former Employee, more than 1 year
                Minneapolis, MN
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Decent Benefits for the most part

                Cons

                Leader was a micro manager. Training documentation was hard to follow and guidelines were very vague about how to handle cases. Technology was out dated. Little to no support for handling angry customers.

                1
                1. 5.0
                  29 Mar 2022
                  Law Clerk
                  Former Intern
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The Bank genuinely cares about its people and provides great training experiences and networking for students.

                  Cons

                  Nothing I can think of

                  1. 3.0
                    6 Sept 2017
                    Anonymous Employee
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Room for Growth Training and Education Programs Volunteering in the Community

                    Cons

                    Insurance is awful Hard to move to other departments Managers are usually people who have only worked their way up and have no education or training to be managers

                    3
                    1. 3.0
                      9 Jun 2017
                      Anonymous Employee
                      Current Employee, more than 5 years
                      Chicago, IL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      The business structure is well organized and there aren't any gray areas. The bank provides departmental and ongoing training on other job related topics that is necessary to perform the job. Once you know how to perform your work load, supervision is minimal. Overall, they try to provide as much flexibility with hours (work permitted), attire, working from home, etc. But really, that's mostly up to your manager.

                      Cons

                      Lack of funds (which has been the excuse) makes it hard to keep your employees engaged when any kind of compensation or reward for doing amazing work is very conservative. High turnover makes it challenging for the remaining staff to meet client demand.

                      1. 3.0
                        24 Jul 2017
                        Customer Service Representative
                        Former Employee, less than 1 year
                        Overland Park, KS
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The training was pretty good and gave you a good idea of what to expect.

                        Cons

                        120 calls a day Managing Credit Accounts Long days

                      Viewing 1 - 10 of 917 Reviews
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