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What people are saying about U.S. Bank
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The Benefits are good and they have a pension plan in addition to a 401(k) plan" (in 738 reviews)
- "Good work life balance and SLA" (in 466 reviews)
- "Overall the company is a good to work for and most the other employees are great people." (in 452 reviews)
- "Culture is great and very helpful." (in 216 reviews)
- "Great people and coworkers." (in 162 reviews)
- "low pay and little to no perks when you compare to other banks in the area and industry" (in 515 reviews)
- "Management is very poor and team lacked diversity" (in 438 reviews)
- "Some managers have been at US Bank their whole careers and it's all they know." (in 219 reviews)
- "No training in the beginning which is hard for a new worker and no sign" (in 172 reviews)
- "They move slow and upper management is horrible" (in 169 reviews)
Reviews about "work life balance"Return to all Reviews
- 2.06 Jun 2015Anonymous EmployeeCurrent Employee
promotions happen fast if you are willing to put in the time
Long work hours, hard to be promoted into other areas of company or make connections with groups. Will say that there is work life balance unless you really need balance then won't allow you to have time off (earned)1
- 4.06 Sept 2019Administrative AssistantCurrent Employee, more than 8 yearsLos Angeles, CA
US Bank realizes that family and your health comes first and they provide an opportunity for a flexible work/life balance.
Very conservative, lack technology for personnel, seems to make tasks and applications more difficult than easier.
- 4.011 Jul 2021Recruiting CoordinatorCurrent Employee, more than 1 yearSaint Louis, MO
Great company mission & values. It makes it easy to champion the company.
Lots of talk about streamlining headcount which ultimately increase workloads and decreases work life balance.
- 2.027 Aug 2015Anonymous EmployeeCurrent Employee, more than 10 years
It depends on which market you are in but the Twin Cities has a fairly decent work life balance. Vacation time is decent. Benefits package is comparable to other banks in the area
Pay is not even close to their competitors. Management uses the market to explain why raises are not what they should be (cost of living increases do not exist) but then announce top earnings and huge bonuses for the executives.2
- 3.011 Oct 2014Branch ManagerCurrent Employee, more than 1 yearSeattle, WA
Customer focus, training tools, audit process
There are too many people setting priorities. Each email is a 'Top' priority. They say they want a good work/life balance for their employees but that does not apply to management.1
- 3.012 Oct 2015Personal BankerFormer Employee, more than 1 yearPleasanton, CA
Review is for an In-Store Personal Banker: Detailed training. Ability to make more through incentive plans
Difficult to have a work/life balance; Pay is low considering how much work is expected
- 1.09 Dec 2014Branch Sales ManagerCurrent EmployeeDayton, OH
Better work life balance as the banking center hours were not as long as the previous bank I worked for
The training was HORRIBLE their was only 1 trainer out of the 4 that truly new what she was doing. you would ask questions and they would not have an answer nor offer to investigate to get one and get back with you. Benefits were HORRIBLE it was the worst healthcare plan I have ever had in my professional life. The management and technology were extremely poor. I had a manager with a very tenured staff, placed me at one of the largest locations and never spent more than 3 days with me to train me the entire year I was there and any action plans were overwhelming as they were like 13 pages long. They want you to compete with other national banks but do not give you the training or tools technology wise to proceed. Coming from a place that was a leader in technology it was extremely hard to get acclimated especially with the exceptionally poor manager I had.1
- 2.021 Oct 2022Customer Service RepresentativeCurrent Employee, more than 1 year
supportive managers and associates medical benefits career opportunities
working every other weekend is mandatory not a good work/life balance low pay back to back calls
- 5.021 Feb 2018Audit ManagerCurrent EmployeeMinneapolis, MN
It’s a great company to work for. It provides great work life balance and the people that work at the bank are great.
Merit increases at the bank are very low. This is one downside and pay is not based on performance like they say.