U.S. Cellular Reviews

Updated 15 May 2021

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3.8
64%
Recommend to a Friend
85%
Approve of CEO
U.S. Cellular President and CEO Laurent C. Therivel
Laurent C. Therivel
80 Ratings
Pros
  • "Good company great benefits yes(in 172 reviews)

  • "Good benefits, great salary if ambitious for sales(in 108 reviews)

  • Cons
  • "bad work life balance, schedule is always changing(in 122 reviews)

  • "Horrible middle management, being pressured by upper management(in 40 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Great Company

      2 Dec 2020 - Anonymous Employee in North Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Team, Flexible, Growth, Visibility, Opportunities

      Cons

      None to list for cons

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    2. 2.0
      Former Employee, more than 1 year

      Salary package

      5 Mar 2021 - Marketing Assistant in New Delhi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good perks and friendly managers

      Cons

      work life balance and leave policy

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    3. 3.0
      Current Employee, more than 3 years

      Ok place to work

      24 Jul 2019 - Telesales in Na-Duar
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Telesales position is good pay for what you do.

      Cons

      Telesales has unrealistic quotas for the types of calls coming into the centers. Some coaches use threatening tactics to get you to perform. A few telesales coaches “tell” you how to sell and they haven’t even sold before. All the telesales coaches use the word “expectations” way to much and it makes the telesales associates very uncomfortable. Expectations is not the best word to use when they need to say is it’s a requirement.

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    4. 5.0
      Current Employee, more than 3 years

      Amazing Employer!

      15 May 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing culture, leadership cares about employees, great benefits, fantastic pay

      Cons

      Management structure changes leave many store managers overworked and reps under-developed.

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    5. 3.0
      Former Employee, more than 5 years

      Fine Company

      14 May 2021 - RSC 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money, decent hours if you're not tied down to any hobbies/other jobs.

      Cons

      If you have hobbies or another job like I did it's difficult to balance. Their hours usually range from 9am-7pm due to low staffing. This does help on your numbers.

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    6. 4.0
      Current Employee

      Great Team based company

      14 May 2021 - RWC (Retail Wireless Consultant) in Bangor, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Bonus structure, Good training

      Cons

      Work life balance is just OK, Shift work, Management seems a little weak at times. Churn is really high making it harder to make large commisions

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    7. 5.0
      Current Employee

      Great company to work for

      14 May 2021 - Director of Marketing in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, wonderful leaders, employee friendly company

      Cons

      There are really major cons in this company

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    8. 4.0
      Former Employee, more than 1 year

      Sale Sale Sale

      10 May 2021 - Retail Sales Associate in Milwaukee, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoyed talking with the customers and building relationships with them beyond just the selling

      Cons

      There was a strong emphasis on selling even when some of our goals were unrealistic

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    9. 4.0
      Current Employee, more than 1 year

      4/5

      10 May 2021 - Retail Wireless Sales Consultant in West Bend, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent Pay Friendly Corperate Structure Ok Store mangers

      Cons

      Upper Managenent feels disconnected with the actually systems used to process orders

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    10. 4.0
      Former Employee, more than 5 years

      Good culture work/life balance not

      10 May 2021 - Anonymous Employee in Manitowoc, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, thorough training, managers want to help, room for advancement.

      Cons

      Work-life balance is not the best, although that's retail

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    Viewing 1 - 10 of 1,680 Reviews

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