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US Postal Service Reviews

3.0

39% would recommend to a friend

(16364 total reviews)

Louis DeJoy

25% approve of CEO

Ratings by category

3.6

Compensation and Benefits

3.4

Diversity and Inclusion

3.2

Career Opportunities

2.4

Culture and Values

2.2

Senior Management

2.1

Work/Life Balance

Ratings distribution

5 stars

16%

4 stars

18%

3 stars

29%

2 stars

17%

1 star

20%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "It's a very good job graet people to work with and the pay is good.(in 3009 reviews)
  • "Benefits are good that’s and it also comes with other advantages that you can look up on google(in 1969 reviews)
  • "Money is good but not compared to the time you put in to get it.(in 559 reviews)
  • "many great people to work with and all the carriers are open and willing to help at anytime(in 400 reviews)
  • "The postal service used to be a great place to work for good benefits and job security.(in 306 reviews)
Cons
  • "Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours.(in 1781 reviews)
  • "Long hours for many employees and the need to change carrier work hours to increase productivity(in 920 reviews)
  • "Some supervisors have no mail delivery experience(in 383 reviews)
  • "No work/life balance until you make regular and even then it’s still a lot.(in 382 reviews)
  • "Working long hours and 7 days straight at times.(in 266 reviews)
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Found 16,364 of over 18T reviews

Updated 28 Nov 2023

    1. 5.0
      28 Nov 2023
      Letter Carrier
      Current Employee, more than 8 years
      Portsmouth, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I Like to work alone

      Cons

      Supervisors compentancy is all over the scale

      1. 3.0
        28 Nov 2023
        City Carrier
        Former Employee, more than 5 years
        New York, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        get to meet new people and learn different geographical areas

        Cons

        poor management and the lack of improvement

      2. Join the US Postal Service team
        See Our Latest Jobs
        1. 2.0
          28 Nov 2023
          Rural Carrier Associate (RCA)
          Current Employee, more than 1 year
          Newburgh, NY
          Recommend
          CEO Approval
          Business Outlook

          Pros

          very enjoyable job, not difficult to perform, coworkers are awesome

          Cons

          big problems within the organization

          1. 3.0
            28 Nov 2023
            Supervisor
            Current Employee, more than 5 years
            Grand Rapids, MI
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Easy money to be had as long as you don’t mind the struggle

            Cons

            Bosses suck hours suck plants are dirty

            1. 2.0
              28 Nov 2023
              Bulk Mail Clerk
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Relaxed environment, less stress, ok work

              Cons

              Staff, rude customers, incompetent management

              1. 3.0
                27 Nov 2023
                Mail Carrier
                Current Employee
                Las Vegas, NV
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Benefits are decent, wish there was more perks/discounts and I wish medical was 100% paid for.

                Cons

                Management is a little unfair at times.

                1. 4.0
                  27 Nov 2023
                  Mktg Manager
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Reliable, the work is ongoing

                  Cons

                  Understaffed and the work never ends .

                  1. 3.0
                    27 Nov 2023
                    Mail Processing Clerk
                    Former Employee, more than 10 years
                    Richmond, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great benefits, good pay, unionized

                    Cons

                    Too much politics, favoritism, discrimination

                    1. 5.0
                      27 Nov 2023
                      PSE Mail Processing Clerk
                      Former Employee
                      Royal Oak, MI
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - Benefits - The Pay rate keeps increasing - Opportunity to grow in different fields.

                      Cons

                      - Have to move or carry heavy objects and parcels.

                      1. 4.0
                        27 Nov 2023
                        City Carrier Assistant (CCA)
                        Current Employee
                        Los Angeles, CA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The money is good for someone with no experience

                        Cons

                        life balance working 8:30am to 7 pm

                      Viewing 1 - 10 of 16,364 Reviews
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                      US Postal Service Reviews FAQs

                      US Postal Service has an overall rating of 3.0 out of 5, based on over 17,630 reviews left anonymously by employees. 39% of employees would recommend working at US Postal Service to a friend and 33% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

                      39% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.4 for culture and values and 3.2 for career opportunities.

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