USAA United States of America Reviews

Updated 22 Jan 2021

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3.8
69%
Recommend to a Friend
83%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
195 Ratings
  1. "Good work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Professional - Sales and Service II in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for less than a year

    Pros

    Good communication and team work

    Cons

    Long training hours in the beginning

  2. "USAA"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Engineer in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time

    Pros

    Great company to work for.

    Cons

    Management is not the best.


  3. "Great Overall"

    5.0
    Current Employee - Senior Product Owner in San Antonio, TX

    I have been working at USAA full-time

    Pros

    Great for Work Life Balance

    Cons

    Lots of frequent changes in organization

  4. "IP III"

    4.0
    Current Employee - MSR I in San Antonio, TX

    I have been working at USAA full-time

    Pros

    Pay and individual coaching and benefits

    Cons

    Hours and scheduling and focus on sales

  5. "Great company and benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Specialist in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 3 years

    Pros

    Helps military and their families.

    Cons

    Limited clients as must be eligible for membership

  6. "unk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time for more than 8 years

    Pros

    great benefits and management team

    Cons

    there are no cons for working at usaa

    Continue reading
  7. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer III in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at USAA full-time for more than a year

    Pros

    Lots of opportunities to learn Low stress environment Encouraging peers

    Cons

    Slow to innovate Slow promotions Low pay relative to industry

    Continue reading
  8. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Information Security Analyst in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than a year

    Pros

    Remote work with friendly scheduling

    Cons

    Top Heavy, café, a lot of executives

    Continue reading
  9. "Great company, very good for professional development"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Director in San Antonio, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at USAA full-time

    Pros

    Good for early career growth

    Cons

    Executive turnover is rather high

  10. "Great benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX

    I worked at USAA full-time

    Pros

    Great benefits and pay along with great employees.

    Cons

    Hard to grow with the company.

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