USAA Employee Reviews about "work life balance"

Updated Jan 22, 2021

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Found 329 of over 4,270 reviews

3.8
68%
Recommend to a Friend
75%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
527 Ratings
Pros
  • "great benefits and management team(in 627 reviews)

  • "Amazing Benefits; Amazing coworkers; great work-life balance(in 226 reviews)

  • Cons
  • "USAA has many former military ppl(in 135 reviews)

  • "Mostly call center environment if you don't want to take calls all day long(in 110 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work life balance"

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    1. 4.0
      Current Employee, more than 1 year

      Pleasant, but slow moving

      Jan 21, 2021 - Software Engineer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Low stress, highly organized, great work/life balance

      Cons

      Boring, no room for innovation or independent input, boxed in technologically

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    2. 5.0
      Current Contractor, more than 1 year

      Great company to work for

      Jan 15, 2021 - Anonymous Contractor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great culture, good work life balance

      Cons

      Can be not the most exciting work, over the phone customer interaction.

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    3. 2.0
      Former Employee, more than 1 year

      Looks can be deceiving

      Jan 18, 2021 - Member Solutions Specialist in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has nice benefits, 401k, good training program

      Cons

      Everything else. Management is very disconnected with reality, making our position harder and harder by having actual sales calls redirected to another team but keeping our minimum requirements even higher. Management just never cared about our members like they love to say they do. They also started making work life balance near impossible, having to plan your PTO weeks in advance to maybe get approved.

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    4. 4.0
      Current Employee, more than 3 years

      Solid

      Dec 27, 2020 - Software Engineer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance, company culture

      Cons

      People get hired based off of a personality test, so whole there’s definitely some excellent technical talent spread throughout, there are pockets of deadweight that is frustrating to deal with at times

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    5. 5.0
      Current Employee, more than 1 year

      Employee Focused Company

      Jan 22, 2021 - Senior Business Process Owner in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, compensation, Work-life balance, Culture

      Cons

      Resistance to change status quo

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    6. 5.0
      Current Employee

      Great Overall

      Jan 20, 2021 - Senior Product Owner in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great for Work Life Balance

      Cons

      Lots of frequent changes in organization

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    7. 4.0
      Current Employee

      USAA review

      Jan 10, 2021 - Software Engineer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits: pto and great work life balance

      Cons

      A lot of outdated systems. Makes changing things a bit hard

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    8. 4.0
      Former Employee

      Overall Good Company To Work For

      Nov 11, 2020 - Student in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work life balance. - Very development driven culture and management helps you achieve your career goals.

      Cons

      - A lot of tenure and very competitive for promotions or lateral moves. - The department you start at is very hard to leave if you want to move, so it's best to improve yourself become more competitive. - Sometimes transparency regarding major corporate changes isn't there.

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    9. 5.0
      Former Contractor

      Great Company. No complaints.

      Jan 9, 2021 - Software Developer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing Benefits; Amazing coworkers; great work-life balance

      Cons

      No Cons to speak of.

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    10. 5.0
      Current Employee

      jh;lkm

      Dec 10, 2020 - Insurance Agent in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pay, benefits, work life balance

      Cons

      tedious micro manage repetitive constant

      1 person found this review helpful
    Viewing 1 - 10 of 329 Reviews
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