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Uber Community Support Representative Reviews

Updated May 13, 2019

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Found 1 review

5.0
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100%
Recommend to a Friend
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
0 Ratings
  1. "Best Place to Work!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    A very good work culture. Uber values your presence. The most intense one I must say.

    Cons

    Haven't come across any cons so far.

    Advice to Management

    Keep up the good work!! All the very best for the future goals.

    Uber2016-02-23
  2. "na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Kraków
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Uber full-time for less than a year

    Pros

    benefits, salary, relax area, location

    Cons

    shifts, management, environment, possibility to get promoted

    Uber2019-05-13
  3. Helpful (4)

    "Community Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Lisbon
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Uber full-time for more than a year

    Pros

    Good for your CV and some people are nice.

    Cons

    Terrible salary and alot of unprofessional agressive people. It felt like working at a teleperformance at it's worse. Gossip everywhere. It was a very bad experience. Lack of information and processes. Career development based on how good you are to make managers feel they are your friends, is not about being professional and delivering a good result. Discrimination and racism. If you see something not...

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    Advice to Management

    Hire older and more experienced people for management. And be more informed about everything. Everything felt improvised.

    Uber2018-12-21
  4. "Excellent opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Limerick, Limerick
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Great team environment, help always available, the work is very interesting. Benefits are amazing and the different bonuses are easily obtained. Work life balance is one of the best I've seen with flexible shifts and predictable rotas. Longer shifts means more days off which is a big plus. Progression is always available with hard work and knowledge being rewarded instead of ignored.

    Cons

    No cons to report at this time. Love my job.

    Advice to Management

    Keep doing what you're doing. It's been a pleasure so far.

    Uber2018-08-31
  5. "Community support representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Limerick, Limerick
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Great bunch of people to work with Excellent training Promote a healthy work life balance Team leads empower you to grow and develop Free food Great salary

    Cons

    I honestly don't have any

    Advice to Management

    Please continue the great work

    Uber2018-08-24
  6. "Community Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Great path to move up after a short time

    Cons

    I am new here so nothing yet

    Uber2018-07-23
  7. "CSR - Good conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Support Representative in Kraków
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uber full-time for less than a year

    Pros

    Good salary, nice atmosphere, good benefits, perfect location (near the old town), no stress

    Cons

    Shifts (the schedule is different every week), repetitive job...

    Uber2018-08-01
  8. "Community Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Limerick, Limerick
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Uber full-time for more than a year

    Pros

    Great colleagues, salary, benefits

    Cons

    Limited opportunity for growth, communication is not always great

    Advice to Management

    Increase opportunities and improve communication

    Uber2018-05-27
  9. Helpful (3)

    "Professional development is non-existent and so is compensation increments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Uber full-time for more than a year

    Pros

    Perks, benefits and free food

    Cons

    There's a clear difference in appreciation for NorthAm employees and support center employees. Changes are always happening swiftly and without your knowledge or extremely last minute. Culture has gone downhill since I've been there (2+ years). Also, there's not a clear pathway for career development unless you want to be a team lead or manager. They don't care that you're college-educated. Favoritism (in more ways than...

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    Advice to Management

    Get new and better management in the COE, starting from the top :)

    Uber2018-02-08
  10. "3 month review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Representative in Limerick, Limerick
    Recommends
    Positive Outlook

    I have been working at Uber full-time for less than a year

    Pros

    Great work environment Excellent staff Good working hours Good pay Food

    Cons

    Paid monthly rather than weekly

    Advice to Management

    None

    Uber2018-01-10
Found 1 review