Uber Employee Reviews about "riders"

Updated 19 Jan 2021

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4.3
83%
Recommend to a Friend
94%
Approve of CEO
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
314 Ratings
Pros
Cons
  • "Sometimes there can be riders that are difficult to deal with(in 424 reviews)

  • "Lots of wear and tear on vehicle, can't make a living on the income(in 401 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "riders"

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  1. "Operation Executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Operations Executive in Mysore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uber for more than a year

    Pros

    - Worked with a wonderful Team. - Proud to be a part of Uber Eats Start-Up in Mysore. - Supportive Managers from all the Departments.

    Cons

    - Handling Mysore City Operations of Uber Cab, Auto & Eats. - Feel Proud to be a part of Uber Eats' start-up in Mysore. - Provided Training Regarding the Onboarding process. - Handled and Maintained Inventory Structure. - Managed Riders ‘lost and found’ queries. - Handled Controls And Payments Tickets and detecting Fraud trips or payments that are made by the driver- partners. - Organizing with the Vendors and addressing their needs. - Lead driver support operations across Mysore City - Executed activities to improve administration greatness and client experience on the stage for the Riders, Drivers, Eaters. - Supported in multiple events & campaigns for increasing Market demand - Helped spread footprint of physical driver/courier support centers across Mysore for Rides and Eats. - Analyzing weekly and monthly payments for partners. - Payment Analysis - Collated and solved different payment escalations from drivers support across Mysore and reported the analysis Instantly. - Lead generation through Tele-calling, GL walk-ins, and inquiries at the PSK. - Providing driver support & onboarding.

  2. "Company closed india"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Incharege Cum Production Supervisor in Trichy
    Recommends
    Positive Outlook

    I worked at Uber full-time

    Pros

    Its customer support is good Good income for riders Good offers to the customer

    Cons

    More number people loose a job

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  3. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber for more than 3 years

    Pros

    Uber is a multi national company this company have a good market agrigetor we have good market we can provide more 1000 rider jobs

    Cons

    Uber BYKE rider can earn 15k to 20k

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  4. "Uber Driver"

    5.0
    Current Freelancer - Uber Driver in Dallas, TX

    I have been working at Uber

    Pros

    Can get paid immediately, or weekly. Gas discounts with Uber debt card. Car maintenance discounts for certain driver rewards members Your schedule is set by you Priority customer support Great hourly pay (depends on location) Some riders are extremely nice and tip well

    Cons

    Wear and tear on car Travel can be unpredictable daily Not all riders will be respectful Some riders may not wear a mask

  5. "Helps to add extra money for living expenses."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Entrepreneur in Anoka, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Uber part-time

    Pros

    Get to meet interesting people. Every evening is like an adventure through the city. You can earn a lot if you work hard. Sometimes people tip very well, if you are charismatic, provide great service and unique amenities.

    Cons

    Sometimes there can be riders that are difficult to deal with. You can end up with bad ratings, even when you provide excellent service. Your car can depreciate very quickly. Out of pocket expenses like fuel, cleaning, the way that you drive, food, coffee, repairs, insurance all can be too high to earn profit, if you aren't meticulous with money and other factors. Sometimes a long ride could take you far away from more profitable areas. Resulting in no trips to cover the cost back to a busy area.

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