United Airlines Employee Reviews about "upper management"

Updated 7 Dec 2020

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Found 76 of over 4K reviews

4.1
84%
Recommend to a Friend
84%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
482 Ratings
Pros
  • "Flight Benefits flexible fun outside(in 528 reviews)

  • "The airline industry has excellent travel benefits(in 347 reviews)

  • Cons
  • "The salaries of flight attendants could be low as starting pay(in 83 reviews)

  • "upper management can be quite rude(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

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    1. 2.0
      Current Employee

      Potential to be great, Very Poor Management

      7 Dec 2020 - Coordinator Airport Operations Station Support 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The experience of working in a fast paced, exciting work environment such as an airport. Working with new people daily. Being a help to someone in need. Adding value to the operation system. Travel benefits

      Cons

      Management is very poor at certain Hubs IAH Fake unity in front of Senior management Low salary Favoritism Messy Office politics— they all play by this and if you choose not to then you’re ostracized. Specific Managers are very unprofessional and allow their personal feelings dictate the way they treat employees Retaliation against employees who try to address grievances and nothing is done to prevent this unless you have an ally in upper management/HR So much gossiping and talking about each other - which creates a hostile work environment. Something needs to be done because management encourages it or turn a blind eye since it isn’t about making the company money.

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    2. 3.0
      Former Employee, more than 10 years

      Ok place to work

      3 Dec 2020 - Scrum Master in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent insurance and travel benefits

      Cons

      Pay isn't competitive, most upper management are out for themselves

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      1 person found this review helpful
    3. 4.0
      Former Employee, more than 10 years

      Good company to work for

      26 Nov 2020 - Flight Dispatcher in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Pay and great benefits

      Cons

      Too much upper management, and too much hagiarchy on ORG charts. Typical ups and downs in the airline business

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    4. 3.0
      Current Employee, more than 10 years

      Take what you can from it

      4 Dec 2020 - Ramp Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flying and flexibility with schedule

      Cons

      Cutthroat upper management lies about covid

      2 people found this review helpful
    5. 3.0
      Current Employee

      Interesting work

      14 Aug 2020 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits, good projects, people, downtown Chicago office in the Willis Tower, and opportunities to move up within the organization.

      Cons

      Current state of the industry has made this a very challenging place to work. A lot of of the organization is being overworked for less pay despite the Cares Act funding. Finally, they usually bring in inexperienced outside candidates for upper management roles.

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    6. 4.0
      Current Employee

      AOG CONTROLLER

      6 Nov 2020 - AOG Controller in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Schedule, location of work, and OT.

      Cons

      A few Cons are upper management and politics to move up within the company.

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    7. 4.0
      Former Employee

      Evolving & Diverse

      11 Oct 2020 - Flight Attendant in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co-workers are supportive and a joy to work with.

      Cons

      Upper management is out of touch with frontline workers. Managers are encouraged to discipline workers.

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    8. 4.0
      Current Employee

      Good company

      20 Oct 2020 - Supervisor in Sterling, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay Flight benefits Lots of flexibility

      Cons

      Upper management implements policies that don't always work

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    9. 3.0
      Former Employee, more than 1 year

      Good company

      29 Sep 2020 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, great job, hours, travel, work-life balance

      Cons

      No support from upper management, and afa will never have your back

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    10. 4.0
      Current Employee, more than 1 year

      Great work life balance

      18 Aug 2020 - Pricing Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There's a good work life balance in the Pricing department, and there is a great mentor/mentee program when starting. There is a lot of support within this department.

      Cons

      There is not a lot of communication between upper management and analysts, which can be frustrating.

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    Viewing 1 - 10 of 76 Reviews

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