VCA Reviews

2.9

39% would recommend to a friend

(2,342 total reviews)
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Patty Wu

23% approve of CEO

26% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,342 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
11 Mar 2010
Recommend
CEO approval
Business outlook

Pros

Good discounts for employees on food and services. Ability to advance within the company, if you are willing to re-locate.

Cons

Oh where to start.... If you are thinking of joining a VCA clinic I advise you to try to find another clinic quickly. Even the best Vet Techs are treated like dirt. They put more and more work for you to do and cut the amount of time you have to complete the work. The 'upper' management only cares about money, they cut drug orders back so far that we'd run out of medications and supplies that are considered 'staples' of Veterinary Medicine on a weekly basis. There is also a salary freeze for 'all' employees that some have said can last years, which is fine if you make a veterinarians salary but we know that is not the case. So most Techs can not live by themselves, or support their families. The benefits are a expensive joke. I worked 40 hours per week and could not afford a family plan, would have got a bill instead of a paycheck. For an individual plan it was $158.00 a month, and they have Blue Cross Anthem. If you need to know how bad Anthem is, please call ANY doctor and they will explain that Anthem pays for basically nothing. So you better stay in top shape so the medical bills don't make you bankrupt. Even just a check up with bloodwork will cost YOU $80.00 BEFORE the co pay of $20.00. The 'training' for new employees is none, you are thrown into the pool and everyone hopes you swim. The CEs they offer are few for techs and the ones that are mandatory teach you absolutely nothing. The clinic managers are threatened daily, and the upper management love to put closing the clinic, cutting hours or employees over you head like a sword. They also tell you to try and talk expensive testing and unnecessary vaccines onto clients that make you feel like a used car salesmen. So clients become wary and then will not perform necessary testing when it is truly called for. I could go on forever, but I think these were the most important to know. Stress Stress Stress.

1.0
23 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Decent pay for fresh graduates. Free soft drinks for those unconcerned about their health. Most employees are very friendly. They do have special company events.

Cons

No growth or opportunities. High turnover because people eventually quit or get fired because of poor management. Horrible management because all the smart people leave, and the less intelligent ones stay to get promoted. That's why you'll see wash-ups (law students who couldn't pass the bar, 30+ year olds w/o CPAs or MBAs) as your supervisors.

3.0
23 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Encourage continued education and advancement with additional available training and CE credits. Pay was better than most in the area offered (however that is only because most local hospitals paid below average).

Cons

They began pushing heavily on unnecessary "Care Club" plans for all clients causing significant strain on treating patients as we went from spending 90% of an exam with the patient to spending more than half of the time explaining different "treatment plans" (estimates) with the client. At times the job is more marketing than medicine. Focus on money over the best medicine. There was always demand to increase how many patients are in hospital while disregarding capability of hospital based on staffing, resulting in several instances of unsafe conditions for patients and employees. Management was poorly organized and ill prepared. This may have likely been a local issue for the Southeast region, as I have heard better from the Western and Midwestern region of the US.

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VCA Response
3y
Thank you for this feedback. We're sorry to hear about some of these experiences and we want to know more. When you are able, please reach out to us at EmployeeConcerns@vvca.com with more details. We are here to help.
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