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Virgin Media Reviews

Updated 20 November 2018
583 reviews

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3.2
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Approve of CEO
Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
274 Ratings

583 Employee Reviews

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Pros
  • "VM are very considerate when it comes to work life balance" (in 31 reviews)

  • "good company to work for, great people and great benifits" (in 42 reviews)

Cons
  • "Work life balance is a word used but never acted on" (in 19 reviews)

  • "Company culture has massively changed (in a bad way) since Virgin Media was acquired by Liberty Global" (in 30 reviews)

More Pros and Cons

  1. "I am satisfied and happy till now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telecommunications Engineer in Gurgaon, Haryana
    Current Employee - Telecommunications Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    I love this process because of its delightful customers, and the way we are delivering the resolution
    its very good. here in India i don't think any other service provider is providing such kind of resolution to their customers.

    Cons

    Its very sad to say that we don't have the service of Virgin media here in India.

    Advice to Management

    Nothing to say right now..


  2. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Swansea, Wales (UK)
    Current Employee - Operations Manager in Swansea, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 10 years)

    Pros

    People, salary, benefits, great centre

    Cons

    Shifts are not great compared to other businesses in the area

    Advice to Management

    Look at the shifts

  3. "Networks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer
    Current Employee - Network Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 8 years)

    Pros

    Left to get on with the job . Good benefits

    Cons

    Salaries are not keeping up with others . using outdated IT and Rf kit . Not many career opportunities

    Advice to Management

    Listen to the staff more


  4. "Virgin Media review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Brand Ambassador in Durham, England (UK)
    Former Employee - Student Brand Ambassador in Durham, England (UK)
    Recommends
    Approves of CEO

    I worked at Virgin Media part-time (Less than a year)

    Pros

    Great flexibility as a brand ambassador - work which I could fit easily around my studies, as I was at University at the time

    Cons

    Career progression opportunities were not visible


  5. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin Media full-time

    Pros

    Good pay, good hours, loads of benefits and really good company just not the right manager for me.

    Cons

    your basically self employed so work hard


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time

    Pros

    - amazing people
    - good career development
    - support
    - excellent wages

    Cons

    - office needs to be updated

    Advice to Management

    Keep doing you!


  7. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time

    Pros

    Flexibity in the job. Management just let you get on with it with no pressure

    Cons

    Company is slipping from being top broadband provider by not investing in in home broadband equipment

    Advice to Management

    Offer Mesh Wi-Fi or similar. like sky are doing

  8. "virgin media access field technician review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time

    Pros

    Greta benefits, pay is good when here's overtime and you hit your targets.

    Cons

    not as a good as what is used to be from hat I've heard ad based on experience. too sales focused on engineers, and overtime comes and goes and basic pay its that great.

    Advice to Management

    better basic pay, and to be less sales focused on filed engineers.


  9. "Fantastic working culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Analyst in Hammersmith, England (UK)
    Current Employee - Pricing Analyst in Hammersmith, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Excellent working culture, supportive team,

    Cons

    Compnay seems to be always a step behind the competition


  10. "decent place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Media (More than 8 years)

    Pros

    salary, freedom to perform duties, location

    Cons

    internal politics,, taking responsibility is poor


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