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Virginia Mason Reviews

Updated 6 October 2018
201 reviews

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3.7
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Virginia Mason Chairman & CEO Gary Kaplan
Gary Kaplan
117 Ratings

201 Employee Reviews

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Pros
  • "Good Benefits were available to me" (in 7 reviews)

  • "Good pay, good quality personnel, multiple locations" (in 6 reviews)

Cons
  • "Sometimes the units were short staffed" (in 7 reviews)

  • "Senior executives now turn a blind eye to incompetent middle management (too many "Peter Principle" middle managers)" (in 5 reviews)

More Pros and Cons

  1. "Overall - Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virginia Mason full-time

    Pros

    great working environment with nice, smart professionals

    Cons

    can get short staffed and busy

    Virginia Mason Response

    11 Sep 2018 – Strategic Recruitment Specialist

    Thank you for taking time to share your comments. Having a great working environment and co-workers around you is important, and we work hard to hire, develop, and celebrate the best people. We... More


  2. "A Place of Gossip (inpatient pharmacy)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inpatient Pharmacy Technician in Seattle, WA (US)
    Former Employee - Inpatient Pharmacy Technician in Seattle, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virginia Mason full-time (More than 3 years)

    Pros

    Laid back environment, easy to learn the job, fair pay, some great coworkers

    Cons

    Everyone gossips about everyone else when they are not there. Everybody walks around eggshells when it comes to the night pharmacist. The supervisor worries more about micromanaging everyone else than his actual duties.

    Advice to Management

    Stop with the gossip, it hurts people and makes a toxic environment to work in. Stop with favoritism. Find a fair system for everyone.

    Virginia Mason Response

    9 Oct 2018 – Strategic Recruitment Specialist

    We appreciate you taking time to provide your comments on working at Virginia Mason. Thank you for acknowledging your great co-workers, our competitive pay and the opportunity to learn new skills on... More

  3. "Patient Flow Coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virginia Mason part-time

    Pros

    People were always nice to work with and always willing to help out.

    Cons

    Sometimes it gets really understaffed

    Virginia Mason Response

    27 Aug 2018 – Strategic Recruitment Specialist

    We appreciate your taking time to share your comments about your work experience at Virginia Mason. Thank you for recognizing how helpful and nice our staff is to work with. Having great co-workers... More


  4. "Customer service representative /front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lynnwood, WA (US)
    Former Employee - Anonymous Employee in Lynnwood, WA (US)

    I worked at Virginia Mason full-time (Less than a year)

    Pros

    Great friendly staff and laid back environment

    Cons

    Little room for progression

    Virginia Mason Response

    29 Aug 2018 – Strategic Recruitment Specialist

    We appreciate you taking time to share your comments about your work experience at Virginia Mason. Thank you for recognizing how friendly our staff is to work with. Having great co-workers around you... More


  5. "Staff RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Seattle, WA (US)
    Former Employee - Staff RN in Seattle, WA (US)
    Doesn't Recommend

    I worked at Virginia Mason full-time (Less than a year)

    Pros

    Good pay, supportive coworkers, regular schedule

    Cons

    Intimidating management, high RN turn over, new grads get promoted to charge positions and do not have enough experience for it,
    Administration is aware that some patients are verbally abusive and staff was told they have a right to do so
    Often worked short staff

    Advice to Management

    Value experience, treat your staff well - how can staff show compassion when they are being verbally abused

    Virginia Mason Response

    10 Aug 2018 – Strategic Recruitment Specialist

    We appreciate the time you took to share your comments regarding your work experience at Virginia Mason. We are glad to hear that you found our pay to be competitive and your co-workers supportive... More


  6. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Seattle, WA (US)
    Current Employee - Director in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason full-time (More than 3 years)

    Pros

    Great place to work. Respectful culture and fantastic mission.

    Cons

    Not a lot of promotion opportunities.

    Advice to Management

    Continue growing more of your employees and create more career paths.

    Virginia Mason Response

    20 Jul 2018 – Strategic Recruitment Specialist

    Thank you for sharing comments on your work experience. We are glad to hear you find Virginia Mason a great place to work. Respect for People is at the core of who we are, and we believe this culture... More


  7. "9 years too many"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Medical Assistant in Lynnwood, WA (US)
    Former Employee - Certified Medical Assistant in Lynnwood, WA (US)
    Doesn't Recommend
    No opinion of CEO

    I worked at Virginia Mason part-time (More than 8 years)

    Pros

    There are some good doctors there and I enjoyed learning from them.

    Cons

    This is literally the worst place to work for. They treat their employees like garbage. I probably took five lunch breaks over the course of nine years because they do absolutely nothing to find you coverage. When I complained about not getting breaks and lunches, management told me that the time that I spend waiting for a fax to come in while standing at the machine counted as a break. Interesting. I tried for years to make positive changes in my department, but management would not even listen to me. I worked my butt off for nine years and eventually the company starved me out by reducing my hours to practically nothing. I wasn’t the only one they did this too. This was during the time that they were doing all of the layoffs, but they couldn’t lay me off so those of us who they couldn’t lay off, they starved us out until we quit. Great way to get out of unemployment payments. Coincidentally all of the people who they did this to were the highest paid employees with the most experience. We were replaced by kids right out of school, with no children and who they could pay a lot less.

    Advice to Management

    Your employees would be a heck of a lot happier if you didn’t treat them like garbage. When people feel respected and valued, they come to work and they want to work hard. The reason half your staff calls in sick all the time, and your turnover is so high, is because people want a better work environment. If only you could take this advice and not just focus on $’s. The funny thing is, I think you would save a lot more money by doing right by people.

    Virginia Mason Response

    21 Aug 2018 – Strategic Recruitment Specialist

    We appreciate the time you took to share your comments regarding your work experience at Virginia Mason. We are glad to hear that you had the opportunity to learn new skills from our providers that... More

  8. "High integrity organizations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason part-time (More than a year)

    Pros

    Love my coworkers and the institution.

    Cons

    Part-time benefits not so great, weekend differentials not equitable

    Advice to Management

    Make FTE employees eligible for full benefits at the .6 level, not the .75 level. Look at departments that are understaffed and overworked on the weekends and apply a weekend differential if one doesn't already exist to avoid loss of staff and staff burn out. VMMC is a five star organization. It needs to extend five star benefits to the employees that work so hard to keep it's rating high.

    Virginia Mason Response

    17 Jul 2018 – Strategic Recruitment Specialist

    Thank you for sharing the great reasons you love working at Virginia Mason. We appreciate hearing how much you enjoy your co-workers and the organization. Having great co-workers around you is... More


  9. Helpful (1)

    "Certified Medical Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Medical Assistant in Seattle, WA (US)
    Current Employee - Certified Medical Assistant in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason full-time (More than a year)

    Pros

    I love the organization and I think they really have values that line up with improving and changing the organization to be better. They also stay small and focus on doing things better not bigger and then growing smaller over time. This helps them be strong with their budget and spending on things that are really needed.

    Cons

    Bureaucracy still plagues the ability to get things done. The budget consciousness often leads to inefficiencies because money is not spent. I don't think my floor gets cleaned properly and a lot of non-MA tasks fall to us. Our scope of practice in my department is limited and does not challenge me. Nurses are given clinical work before we are even considered within our scope. Management is based off time in the organization not skill sets and leadership ability and that severely debilitates the ability to implement better working processes.

    Advice to Management

    Trust your MA's and empower them to make your organization great. Spend a little more money.

    Virginia Mason Response

    17 Jul 2018 – Strategic Recruitment Specialist

    Thank you for recognizing Virginia Mason's drive to constantly improve the experiences we provide to our patients and our team members. Continuous improvement is the bedrock of our work. This focus... More


  10. Helpful (1)

    "Certified Medical Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Medical Assistant in Lynnwood, WA (US)
    Current Employee - Certified Medical Assistant in Lynnwood, WA (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Virginia Mason full-time (More than 3 years)

    Pros

    flexible with hours, I get to do a wide variety of things in the medical field, love my coworkers.

    Cons

    don't accrue vacation quickly and can only use it if its 3+ months in advance. Pay raises are not good, always short staffed.

    Virginia Mason Response

    17 Jul 2018 – Strategic Recruitment Specialist

    Thank you for taking time to provide feedback about your work experience. We are happy to hear you enjoy the variety of work you are able to do at Virginia Mason, and that you have a great team of... More


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