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Virginia Mason Reviews

Updated 21 May 2018
192 reviews

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3.8
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Virginia Mason Chairman & CEO Gary Kaplan
Gary Kaplan
112 Ratings

192 Employee Reviews

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Pros
  • Good Benefits were available to me (in 7 reviews)

  • Great place to work in regard to the people and respect shown to "all" (in 6 reviews)

Cons
  • Sometimes the units were short staffed (in 6 reviews)

  • Mid-level management cannot make a decision on their own, they need approval from upper management to do anything (in 5 reviews)

More Pros and Cons

  1. "entry level post-grad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Virginia Mason full-time (Less than a year)

    Pros

    a common companywide complaint is there isn't enough staff to cover everything that needs to get done, that said everyone is willing to help and support each other in our roles

    Cons

    okay benefits for a non-profit, managers will sugar coat and hide negative things to their team, old fashioned mindset in my department

    Advice to Management

    management is set in its ways of "if it ain't broke don't fix it" with standard work, but that shuts down the new ideas and innovation that VM is supposedly all about.

    Virginia Mason Response

    24 May 2018 – Strategic Recruitment Specialist

    Thank you for taking time to post this review. We are glad you find our staff willing to support and help each other. Having great co-workers around you is important, and we work hard to hire... More


  2. "Stay AWAY!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virginia Mason full-time (More than 3 years)

    Pros

    Super cheap ORCA pass. Only $50 for the year. Other than that, can't think of a single other pro

    Cons

    Management is out of touch. They are technically way behind other medical centers. They have a hybrid registration and EMR system that is two different applications. One of them is so antique that it's no longer being supported by the maker. They make decisions without consulting end users. Too many silos separating departments that should be working together to make these decisions. Run down facilities. NO parking for employees, so be prepared to pay $20 or more per day if you want to bring your car to work. Terrible COL raises that were delayed by 6 months. Too many managers. A lot of old school employees that have been there 20 or more years and have nothing innovative to contribute. Over reliance on the VM production system. So much time spent in rapid process improvement workshops and so little change actually happening. The most toxic work environment I've ever been in and a manager who didn't care. Everyone ready to throw each other under the bus. It's a dog eat dog workplace. If you value your sanity, look elsewhere. Oh, and the health insurance is terrible, unless you are willing to use VM providers only. Not practical if you live outside their primary service area of Seattle.

  3. "Patient Care"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virginia Mason full-time

    Pros

    Excellent care and supportive coworkers.

    Cons

    Quality initiative program a little cumbersome

    Virginia Mason Response

    16 Apr 2018 – Strategic Recruitment Specialist

    We appreciate you taking time to write a review of your work experience at Virginia Mason. It is very important to visitors to be able to hear from our employees past and present. We will share your... More


  4. "Cognitive Dissonance between research and employee treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virginia Mason full-time (More than 3 years)

    Pros

    The salary was competitive and the health benefits were great.

    Cons

    Despite doing research as to the importance of word-life balance and parental leave, policies for VM employees are horrible. The vacation benefits are very slim, and even though you *can* take up to 12 weeks of maternity/parental leave, you can only be paid for up to 6 of it, regardless of how much vacation or sick time you have accrued. Don't start here if you are planning on having kids any time soon. |
    Management was also unreasonably strict about punctuality. There was very little empathy for being even 5-10 minutes late at the start of a shift, even for non-clinical staff. Being 7 minutes late twice in a six month period could lead to an HR write up. This policy can be tough to navigate in a city with traffic as bad as Seattle's. This may be less of an issue for people in the satellite clinics.

    Advice to Management

    Management needs to strive to create an environment where employees aren't worried that aiming for work/life balance could cost them their job. Also- VM has done large amounts of research about the importance of parental leave on child development, it would be nice if these finding were applied to their employee benefits package.

    Virginia Mason Response

    23 Apr 2018 – Recruiter

    We appreciate you taking time to write a review of your work experience at Virginia Mason. We value our team members and strive to create an environment where everyone feels safe, respected and... More


  5. "VMMC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great environment and great people.

    Cons

    Very difficult to work with HR when you are not involved with the hospital side. Mediocre benefits/

    Virginia Mason Response

    5 Apr 2018 – Strategic Recruitment Specialist

    Thank you for writing a review of your work experience at Virginia Mason. We appreciate your feedback regarding areas for improvement and will share your comments with the Human Resources and... More


  6. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Virginia Mason full-time

    Pros

    Great working environment. Awesome culture. Puts patient first

    Cons

    Pay for parking. Expensive to park

    Virginia Mason Response

    12 Mar 2018 – Strategic Recruitment Specialist

    We appreciate you taking time to write a review of your work experience, and we are happy to hear you enjoy your employment with Virginia Mason, and appreciate the great work environment and culture... More


  7. "Quality Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Engineer, Senior in Seattle, WA (US)
    Current Employee - Applications Engineer, Senior in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason part-time (More than 10 years)

    Pros

    Upbeat and skilled staff in IS Dept. In 19 years as a full-time employee (now retired, working part-time), I had very few conflicts with fellow workers, and was fortunate to work with and for some remarkable individuals. A culturally diverse employee population with many women and minorities in key positions.
    I was always provided with the hardware and resources needed to do my job and improve on its service level to others in the organization. IS management keen to keep its focus on serving the needs of employees throughout the organization, and ultimately, to the improvement of the patient experience. Compensation was above average. Raises and promotions came when deserved. I would unhesitatingly recommend IS at Virginia Mason as a good place to work.

    Cons

    One major misstep was made, in my opinion, at a high level in deciding to implement a software product without seeking feedback on it from the future implementation team.

    Advice to Management

    The ultimate goal of the organization is improving the patient experience. Many in IS have little or no contact with patients, except when they or a family member are patients themselves. It might be a good idea to start a program that puts each IS member as an "observer" somewhere in the hospital for half a day or so each year.

    Virginia Mason Response

    12 Mar 2018 – Strategic Recruitment Specialist

    We appreciate you taking time to write a review of your work experience, we're happy to hear you enjoyed your employment with Virginia Mason and decided to continue in a part-time role during... More

  8. "Wonderful place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Diagnostic Medical Sonographer in Seattle, WA (US)
    Current Employee - Diagnostic Medical Sonographer in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason full-time (More than 10 years)

    Pros

    Emphasis on teamwork, patient safety, communication transparency, recognition for hard work. Our CEO Dr Kaplan is a significant figure in health care reform, and we are proud to have him at the helm of VM.

    Cons

    Really depends on who your manager / coworkers are. Most managers / co workers are fantastic but there are always a few sour apples. Had an abusive manger a few years ago in which 12 people from our team resigned and yet upper management did nothing. That was frustrating. The abusive manager has left for a different facility much to our relief, and we hope the next manager will be a better one.

    Virginia Mason Response

    13 Mar 2018 – Strategic Recruitment Specialist

    Thank you taking time to write a review of your work experience at Virginia Mason and we are happy to hear you found the emphasis we place on teamwork, patient safety and transparency to be a... More


  9. "ED Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ER Technician in Seattle, WA (US)
    Former Employee - ER Technician in Seattle, WA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virginia Mason full-time (More than a year)

    Pros

    Team medicine, respect across specialties and job levels

    Cons

    Management was constantly changing, with the weakest manager arriving shortly before I left (for school)

    Advice to Management

    Assistant nurse managers knew what the job truly entailed. Upper management felt dismissive in my exit interview, rewarded seniority rather than merit

    Virginia Mason Response

    5 Mar 2018 – Strategic Recruitment Specialist

    Thank you for taking the time to write a review about your work experience at Virginia Mason. Virginia Mason’s focus on quality and continual improvement, means we take your feedback seriously. We... More


  10. "Good Hospital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Virginia Mason full-time

    Pros

    Well-run, stable organization. Expanding at a reasonable pace.

    Cons

    Can be a very stressful/busy job, hard to find parking.

    Advice to Management

    Allow more training time if necessary.

    Virginia Mason Response

    5 Mar 2018 – Strategic Recruitment Specialist

    Thank you for taking the time to share feedback on your work experience at Virginia Mason. We appreciate your comments and will share them with our leadership. We wish you all the best in your career... More


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