WHSmith Reviews | Glassdoor.co.in

WHSmith Reviews

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Found 591 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
36%
Recommend to a Friend
41%
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
143 Ratings
Pros
  • "The staff discount wasn't too bad either(in 24 reviews)

  • "interesting work environment at the airport(in 19 reviews)

Cons
  • "Low wages - was paid minimum wage(in 39 reviews)

  • "Higher up management never seem to have anything in order, excruciatingly low pay (19 years old and getting(in 29 reviews)

More Pros and Cons
  1. "General Manager-Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager - Business Development (India) in New Delhi

    I have been working at WHSmith full-time for more than 6 years

    Pros

    Great Organisation with a strong retail pedigree. Travel Retail Specialists with great value systems

    Cons

    No downside to working with such an incredible brand

    WHSmith2017-11-17
  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive in New Delhi

    I worked at WHSmith full-time for more than 2 years

    Pros

    a good retail company, high quality products for customers

    Cons

    jobsecurity and salary, because in india it was running by a franchise.

    WHSmith2019-05-02
  3. "Salary and holidays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in New Delhi
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at WHSmith full-time for more than a year

    Pros

    Knowledge of products the way to learn

    Cons

    Not a good experience at all

    Advice to Management

    Probably they should provide the amount. Their employees exists

    WHSmith2018-06-18
  4. "Very good company worst management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith full-time for more than 2 years

    Pros

    I worked 18 months given resign serving notice period just I serve one day less due to my dad passed away they stop my payment

    Cons

    Learn good things but see the bad picture also

    Advice to Management

    More friendly atmosphere

    WHSmith2017-02-17
  5. "Customer service assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Services Assistant in New Delhi
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WHSmith full-time

    Pros

    Nothing much... Only few co-workers were nice

    Cons

    Low payscale, No work ethics, unprofessional managing team,

    Advice to Management

    Get professional, go back to management school to learn skills from starting..

    WHSmith2016-08-29
  6. Helpful (1)

    "Less corporate culture.......no professionalism,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Doesn't Recommend

    I worked at WHSmith full-time for more than 2 years

    Pros

    good for passing time, mixed category....

    Cons

    less learning, lees organized, no growth

    WHSmith2014-11-24
  7. "Bad work culture and not the right pay for the hours of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New Delhi
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at WHSmith full-time for more than 2 years

    Pros

    The Brand Whsmith and Retail

    Cons

    Overpowering employee, job responsibilities are more than what the job is meant

    Advice to Management

    Kindly employee the right staff for the right job

    WHSmith2013-03-14
  8. "Above average company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith full-time for more than 2 years

    Pros

    Meet variety of customers, company meetings

    Cons

    Lone manning alot, small stickrooms

    WHSmith2019-05-21
  9. Helpful (1)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook

    I have been working at WHSmith full-time for more than a year

    Pros

    Very different environment from other retailers. RBM’s are amazing. Good place to work.

    Cons

    The only thing I can think of is use of back dated technology.

    Advice to Management

    We can cut down on unnecessary paperwork. Let’s save some money

    WHSmith2019-05-07
  10. "Easy work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at WHSmith part-time

    Pros

    Basic work with minimal responsibility

    Cons

    Could be boring when not busy

    WHSmith2019-05-09
Found 591 reviews