Walgreens Boots Alliance Reviews

Updated Jul 28, 2021

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Found 932 of over 997 reviews

3.3
53%
Recommend to a Friend
61%
Approve of CEO
Walgreens Boots Alliance Chief Executive Officer Roz Brewer
Roz Brewer
32 Ratings
Pros
  • "Good pay, good staff and fast paced(in 35 reviews)

  • "Staff discount , extra hours available(in 33 reviews)

  • Cons
  • "Work life balance is non existent(in 20 reviews)

  • "Some stores you have nice pharmacist while some will literally drive you to a corner(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 1.0
      Former Employee

      Boots the Chemists...how to take a great company and to reduce it to awful

      Oct 26, 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This used to be a great company to work for, it had a history and heritage to be proud of. It treats its people as people not just a number on an accountants spread sheet. It was focused on customers and being a community pharmacy ...but that's all gone now, it's all about paper trails and audits and nhs its targets and MUR targets ....how can we squeeze every penny out of services and flog our dead horses even more.

      Cons

      No culture , or values remainfrom what it used to be , it's run by bean counters , and vultures , who don't know what pharmacy means , it's just another retail business. They treat the staff as a cost , and a profit burden then wonder why customers are not receiving the level of service they deserve.

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      4 people found this review helpful
    2. 3.0
      Current Employee, more than 1 year

      Big work load

      Jul 19, 2021 - Senior Pharmacy Technician in South Elgin, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Depending on your store and management it can be a good work environment. The job itself is not difficult and as long as you are willing to learn it can be picked up by anyone with no to little experience. I came in with no healthcare or pharmacy experience but have been able to grow into my role in the pharmacy.

      Cons

      The fact that you are still in a retail setting means that dealing with patients can be very difficult. You will be yelled and you will have to deal with angry or upset patients from time to time. It’s a part of the job. Also with the pandemic the company has been adding on more and more services provided by the pharmacy which means more work for technicians without an increase in compensation.

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    3. 5.0
      Current Employee

      Walgreens is good

      Jul 28, 2021 - Shift Lead in Ann Arbor, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Each location usually has a small team, meaning employees usually work close together to achieve goals. You also get good experience in wide range of retail tasks

      Cons

      If someone calls off you get screwed

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    4. 4.0
      Former Employee

      Customer Service Rep

      Jul 28, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good benefits and the work hours were great (10 hours)

      Cons

      There are no cons at this time

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    5. 2.0
      Current Employee

      Look into other companies for real.

      Jul 26, 2021 - Store Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A paycheck, once every 3-5 years a bonus.

      Cons

      Disheveled district level management in ATL market. Lack of hands on development. Uses tell do mentality in my experience. Not enough support when needed. Upper management talks the walk but did not walk the talk. Out of date processes and always I mean always understaffed, budget cuts but the work load piles up. Slave drivers, pay little and work you to death. When they use you all up they blow smoke up the rear end of the next victims.

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    6. 5.0
      Former Employee

      Great company

      Jul 22, 2021 - Retail Store Manager in Chatsworth, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing culture ,Profit sharing, Learning opportunities.

      Cons

      You have to be a pharmacist to get past the Store Manager level.

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    7. 3.0
      Current Employee

      walgreens is so so

      Jul 28, 2021 - Senior Certified Pharmacy Technician in Las Cruces, NM
      Recommend
      CEO Approval
      Business Outlook

      Pros

      walgreens provide helpful programs and benefits for full time employees and there is chance to receive raised once a year when a given a good evaluation

      Cons

      this company is famous for cutting hours in the summer time so hours are not always guaranteed

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    8. 3.0
      Current Employee, more than 5 years

      Good opportunities for career growth, but a lot of bs to deal with

      Jul 28, 2021 - Finance Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Career growth, competitive benefits, good people

      Cons

      Cheap, don’t invest enough in their people, not great work life balance, cutting SGA instead of growing

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    9. 3.0
      Current Employee

      Great networking opportunities, however, pharmacies are always short staffed

      Jul 27, 2021 - Community Pharmacist in Wigan, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Networking opportunities, excellent training provided during pre-reg year and after qualification

      Cons

      Too demanding, target oriented, sometimes putting patients at risk to achieve targets.

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    10. 4.0
      Current Employee

      Walgreens employees

      Jul 8, 2021 - Emerging Store Manager in Hollister, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The peers and customers are my main reason for continuing in a career path like this

      Cons

      I feel as if the company could be a little more knowledgeable about that their everyday employees go through/ do to keep a corporation like this going.

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