Walpole Reviews

There was a significant disconnect when it came to pay at Walpole. Pre-trip and post-trip safety checks on the truck went unpaid, as did the time spent fueling up. The fuel island broke down at least once a week, and when that happened, I had to drive to Pilot to fuel up, all with no compensation. This could easily add another 40+ minutes to my day. Facilitating repairs for the trucks and trailers, along with dropping and hooking trailers, also went unpaid. I had to use my personal phone to get load assignments and communicate with managers. The managers phone bill was paid for by Walpole but mine was not. Even driving to New Wales in the morning, which took an hour and a half, and the drive back, which took another hour, was not compensated. Meetings or coaching sessions were another issue. Whenever I was called into the office to go over camera events or attend a one-on-one meeting, I wasn’t paid. Meanwhile, the manager sitting across from me was being compensated for their time. These are just a few examples of the many mandatory tasks that went unpaid. Driving for Walpole meant driving for the camera. I was expected to drive as if I were constantly taking a road test, or I risked being written up. This forced me to drive in a way that felt unnatural, increasing the likelihood of an accident. When you’re constantly expected to meet such rigid standards, it can become robotic and mentally exhausting—especially when you have years of experience and know how to adapt to real-world conditions. Over-perfectionism in trucking can increase stress and make driving unsafe—not just for the drivers, but for the motoring public as well. The focus on perfection prevents natural reactions to sudden changes on the road. I didn’t feel safe driving for Walpole due to this excessive pressure. Working for Walpole put both myself and the motoring public at risk due to the intense pressure to drive perfectly under constant surveillance. The scrutiny of every move made me overly cautious, which slowed my decision-making and reaction times in critical situations. I often overthought routine actions, like checking mirrors or making a turn which distracted me from the road and increased the chance of mistakes. The fear of being reprimanded for not following rigid standards prevented me from making quick, necessary maneuvers to avoid hazards, while the mental strain and fatigue from this environment compromised my overall alertness. This constant pressure made the roads less safe for everyone. The so-called quarterly “bonus” amounted to about $30 a week, and that was only if you managed to earn the full amount. They seemed to always find reasons to dock your pay, especially with the camera watching your every move and listening to every word. The worst part for me was the experience with the safety personnel, particularly while working on pond water. We would be going about our day in relative harmony, but the safety person would arrive at the job site angry, spreading negative energy to everyone. He was always looking for any little reason to make our day harder. Not once did he have something positive to say. His bad attitude put everyone in a foul mood. Passion for safety is important, but it doesn’t require being a jerk. A manager is supposed to be helpful, not overbearing, condescending, or flexing their authority. He brought no value. Arriving at Green Bay to unload was another ordeal. The area was riddled with an ungodly number of potholes. If you’re an owner-operator, do not bring your truck to Walpole—your vehicle will be destroyed. The time I spent on pond water left me with a back injury from being violently tossed around. I had to go over those potholes at least 20 times a day.

During my second day of orientation, we went on a ride-along with a safety team member. He had a political radio station on in the work vehicle. Throughout most of the ride, he engaged in a political rant about the government, the border and attempted to involve us in a political conversation. We weren’t biting. Eventually, we stopped at the Mosaic Plant. Upon arrival, the safety team member took out his phone and started reading text messages while driving around the plant. This is when he really drove the point home that he could take our bonus or “get us in trouble”. We didn’t report him because we knew he would retaliate against us. We parked and approached a driver getting loaded, but when we got out of the truck, a strong chemical odor filled the air. The Walpole driver expressed concern about the fumes, but the safety team member told him to “stop being a pu**y, causing visible upset. I could see the driver was grinding his teeth and the safety person just stood there smirking. We left for another Mosaic plant and a few seconds after we pulled in the safety team member storms over to the loading area and scolded and belittled another driver in front of everyone. After about two weeks, I had completed training and was on my own. While at Mosaic, I spoke to drivers from other companies doing the same job, earning more per load, and enjoying cheaper health insurance. Night management wouldn’t answer my calls or texts, and upon coming in, I found the manager watching TikTok on his phone, revealing my load had been canceled hours earlier. Despite being paid minimum for the day, I discovered the night managers knew about the cancellation at 6 pm but never called me, But they called other drivers. This happened more than once. When entering the office, the night managers wouldn’t acknowledge me, engrossed in TikTok.