William Hill Reviews

Updated 6 May 2021

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3.1
53%
Recommend to a Friend
49%
Approve of CEO
William Hill CEO Ulrik Begntsson
Ulrik Begntsson
136 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Solid Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Designer in New York, NY
    Recommends
    Positive Outlook

    I have been working at William Hill full-time

    Pros

    Good work / life balance. Creativity highly valued.

    Cons

    Flat org structure is confusing and not effective.

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  2. "This Place is Bad for your Mental Health"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Desk in Leeds, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at William Hill full-time for more than 3 years

    Pros

    The salary and location were reasonable.

    Cons

    Witnessed a lot of talented people leave the company which was never properly replaced, this caused massive issues. Large scale projects that go on beyond the deadline and the ongoing issues with these failures caused huge problems for users, IT take the brunt because we are someone to talk to. A lot of changes happened in 2020 and not for the better, new IT management was clueless and constantly badgered me for help with their job. Communication or lack of was a major issue and also the cowardly way we were withdrawn from our responsibilities was appalling, upper management need to take a course in communication and how to deal with people as they haven’t got a clue. If you live in the UK this isn’t a valid job option anymore as there restructuring the business for overseas. Constant rumour mill about job security makes your work life a nightmare. Always badgered to do a course on gambling safety even though we had nothing to do with that side of the business and was understaffed and overworked

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  3. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Assistant in Blackburn, England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at William Hill part-time for more than a year

    Pros

    Fun place to work bonus paid

    Cons

    Long shifts and sometimes nasty customers

  4. "WH is nice"

    4.0
    Former Employee - Web Developer in Gibraltar

    I worked at William Hill full-time

    Pros

    Great pay, helpful teammates, relaxed and friendly atmosphere.

    Cons

    Working for a casino isn't as fulfilling. Not to mention there's not that much interesting work to do

  5. "Poorly managed"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - VIP Account Manager in Gibraltar
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at William Hill full-time for more than 3 years

    Pros

    Work colleagues were excellent and knowledgeable. Looked after very well during the Covid situation.

    Cons

    Department was poorly managed with a lack of communication and direction from the power above.

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  6. "They need to work on career development"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Executive in Sliema
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at William Hill full-time for more than a year

    Pros

    Working on an international and well-known company in the sector will give you that experience of how it feels like.

    Cons

    There isn't a career development focus. There are employees constantly hoping for different jobs because they are not given the opportunity to continue growing inside the company.

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  7. "Not bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Liverpool, England, England

    I have been working at William Hill full-time for more than 5 years

    Pros

    Regular hours, great staff. Cam get over time

    Cons

    Not always great work life balance. No real progression

  8. "Good job if you need money"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Manager 

    I worked at William Hill full-time

    Pros

    The money is decent for what you do

    Cons

    Favoritism, Higher management never take accountability for their actions. Bully culture

  9. "Enjoyed it!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Assistant in Blackburn, England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at William Hill part-time for more than 5 years

    Pros

    It’s flexible, relaxed, and great for those who love sport!

    Cons

    The salaries are quite poor in retail, until you get to area manager level.

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  10. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources 
    Recommends

    I have been working at William Hill full-time

    Pros

    Great people, great work environment

    Cons

    Teams could do a better job working together

Viewing 1 - 10 of 1,271 Reviews

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