William Hill Employee Reviews about "work life balance"

Updated Jan 9, 2021

To filter reviews, or .

Found 100 of over 1,432 reviews

3.1
52%
Recommend to a Friend
54%
Approve of CEO
William Hill CEO Ulrik Begntsson
Ulrik Begntsson
189 Ratings
Pros
  • "flexible hours to suit your hours(in 54 reviews)

  • "Good working environment and they really care(in 34 reviews)

  • Cons
  • "Long hours and sometimes hard to get shifts(in 116 reviews)

  • "Work/life balance leaves a lot to be desired(in 75 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work life balance"

    Return to all Reviews
    1. 5.0
      Current Employee

      Flexible hours and good people

      Jan 8, 2021 - Business Performance Manager in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance as long as the job gets done. Easy to develop good relationships with colleagues. Good benefits.

      Cons

      Pay ranges between people in the same role despite good performance.

      Be the first to find this review helpful
    2. 4.0
      Current Employee

      Passed COVID test

      Jan 9, 2021 - Betting Shop Manager in Conwy, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Looked after during the pandemic

      Cons

      Work/life balance leaves a lot to be desired

      Be the first to find this review helpful
    3. 3.0
      Former Employee

      Just OK

      Dec 15, 2020 - Deputy Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quick career progression opportunities for all

      Cons

      Unsociable hours cause work/life balance problems

      Be the first to find this review helpful
    4. 3.0
      Current Employee

      okay

      Dec 1, 2020 - Customer Experience Assistant in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great if you like sport

      Cons

      poor work life balance when expected to work 14 hour shifts if there is an illness

      Be the first to find this review helpful
    5. 2.0
      Current Employee

      Don’t

      Dec 1, 2020 - Customer Experience Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Non-manual working Will find some amazing people to work with.

      Cons

      Terrible pay Increasing workload Abuse from customers Lack of support No flexibility to rota, so no work life balance.

      Continue reading
      Be the first to find this review helpful
    6. 1.0
      Former Employee

      Don't work here

      Dec 2, 2020 - Customer Experience Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Lots of hours - decent pay

      Cons

      - pressured to work excessively - they essentially promote not having a work life balance

      Continue reading
      1 person found this review helpful
    7. 1.0
      Former Employee, more than 10 years

      Avoid!!

      Nov 11, 2020 - Area Manager in Bradford, Yorkshire and the Humber, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people who work in shops are some of the most loyal and hard working people you will ever meet in your life. William Hill do not deserve them!

      Cons

      Where to start... Work/life balance is non existent You are a slave to your inbox - literally hundreds of emails a day and you have to stay on top of them as the preferred management style here is by email. Make sure you copy yourself in on any emails you send - trust me, you will need the evidence at some point when you’re thrown under the bus Senior ‘leaders’ are lazy and useless, they are out of touch with what happens at shop level and have little regard for the safety and wellbeing of the people running them BPMs are over worked, under paid and disengaged They promote a ‘call it out’ culture but they absolutely don’t want anyone calling anything out. If you dare to speak up, you will be put back in your box immediately The retail business is finished and a lot of the shops across the estate will be lucky to make it through the second lockdown. Another restructure is almost guaranteed and those managers who have zero transferable skills will be knifing each other in the back to try and keep a job

      Continue reading
      Be the first to find this review helpful
    8. 3.0
      Former Employee, more than 3 years

      Good for progressing up the company bad work life balance

      Oct 12, 2020 - Customer Experience Manager in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good progression to management opportunities

      Cons

      Bad work life balance with a lot of nights and weekends

      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Leader in Growth and Technology

      Sep 3, 2020 - Marketing in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great balance of being an 86 year old company and start up environment in the US. The product technology that is coming out of our teams is cutting edge and will be amazing to see what they develop over the years. The marketing team is coalescing to drive customer acquisition in a sophisticated way. It is a very collaborative environment and even in a remote setting feels like a team/family.

      Cons

      It is a rapidly growing company and industry and you have to be able to pivot and adapt to an ever changing environment. Your plan for the day may only be good until the first shot is fired. Hours and work/life balance can become gray in this type of environment as we are all working so hard to deliver the best. As we grow and build teams out more, this will lessen but there are lofty expectations.

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Current Employee

      Decent place to work

      Aug 23, 2020 - Customer Service Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -benefits -competitive pay for entry level employees

      Cons

      -work/life balance leave something to be desired

      Be the first to find this review helpful
    Viewing 1 - 10 of 100 Reviews

    Popular Careers with William Hill Job Seekers

    JobsSalariesInterviews

    Work at William Hill? Share Your Experiences

    William Hill logo
    or