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Windstream

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Windstream

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Windstream Employee Reviews about "work from home"

Updated 15 Nov 2021

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Found 2,299 of over 2T reviews
3.3
53% Recommend to a Friend
Windstream President and CEO Tony Thomas
59% Approve of CEO

Found 55 of over 2T reviews

3.3
53%
Recommend to a Friend
59%
Approve of CEO
Windstream President and CEO Tony Thomas
Tony Thomas
1,058 Ratings
Pros
  • "Work life balance has greatly improved(in 67 reviews)

  • "Enable employees to work from home during the pandemic(in 57 reviews)

  • Cons
  • "Upper management will change direction with a specific product and existing customers can be hung out to dry(in 86 reviews)

  • "Work life balance issues sometimes when comes to project timelines , but mostly its fine(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "work from home"

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    55
    1. 3.0
      Current Employee, more than 3 years

      Client Account Manager

      9 Nov 2021 - Client Account Manager II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work/life balance - Work from home - Management - Great Technology set-up

      Cons

      - There is a lot of work that is put on you - Team is reducing in numbers, therefore there is additional tasks that are put on you in order to deliver a good experience to customers.

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      Windstream Response

      Our employees are very valuable to us, and we're always working to make improvements as a company and as an employer. We strive to invest in, develop and recognize excellence in our team as best we can. Your feedback is important, and we appreciate you taking the time to share.

    2. 3.0
      Former Employee, more than 3 years

      Great work life balance, Lots of layoffs

      1 Mar 2021 - Planner in Vancouver, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Work Life balance is great with how much PTO and optional holidays you get. I loved my supervisor and co-workers and got to work from home. They do offer a decent severance package and vacation payouts if you're laid off.

      Cons

      They have a lot of layoffs. I started with EarthLink and then Windstream bought them and about a year after the two companies merged, the stream of layoffs occurred. Usually every few months they would layoff hundreds of employees. I finally got my call after about 6 layoffs and I know within the roughly after 6 months they had another 3 layoffs as well. You've always gotta look over your shoulder and be prepared.

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      1 person found this review helpful

      Windstream Response

      Windstream Talent

      Seeking out opportunities to improve is a core function at Windstream. We embrace agility and act in a way that embraces change for the better. Your feedback is important, and we appreciate you taking the time to share.

    3. Join the Windstream team
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    4. 5.0
      Current Employee, less than 1 year

      Excellent Company

      10 Oct 2021 - Tier-1 Support in Harrison, AR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company values their employees and customers. They put people first and work hard to encourage employees and provide the best service to their customers. Longstanding positive reputation, great benefits and rewards. Enable employees to work from home during the pandemic.

      Cons

      So far, I haven’t found any negative aspects to Windstream!

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      Windstream Response

      We appreciate your honest review and are glad to hear you are happy with the Windstream culture and environment. We work hard to offer an inclusive and happy work environment for all and appreciate you sharing positive feedback.

    5. 5.0
      Current Employee, more than 10 years

      Great place to work

      15 Nov 2021 - Senior Instructional Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, work from home, work life balance, nice people.

      Cons

      On your own for the most part, do your work with minimal management. Many layoff cycles.

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      Windstream Response

      We appreciate your honest review and are glad to hear you are happy with the Windstream culture and environment. We work hard to offer an inclusive and happy work environment for all and appreciate you sharing positive feedback.

    6. 3.0
      Current Employee, more than 10 years

      Flexible & rewarding

      2 Jun 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours with management approval Work from home and remote working Transparent & regular lower management communication regarding team and company goals. Goals are obtainable. No micromanagement friendly people

      Cons

      Training is sparse- no true documentation for process flow.

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      1 person found this review helpful

      Windstream Response

      Windstream Talent

      Thank you for your review

    7. 2.0
      Former Employee, more than 1 year

      Good salary Poor Leadership

      14 Jul 2021 - Sales Executive in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and work from home

      Cons

      Terrible follow through and accountability and a lot of CYA. Impossible to get things done.

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      1 person found this review helpful
    8. 3.0
      Current Employee

      Decent company to work for, management lacking.

      27 Jul 2021 - Circuit Design Engineer in Evansville, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits. Able to work from home.

      Cons

      Management leaves a lot to be desired.

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    9. 1.0
      Current Employee, more than 3 years

      JUST SAY NO TO WORKING HERE

      27 Jan 2021 - Specialist Technician in Harrison, AR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home, plethora of cash to throw around after receiving multi-billion dollar federal grant to bring high speed internet access to underserved markets.

      Cons

      Employees are treated as numbers and not people. The HR staff serves the role of enforcement for Management. I've seen too many people take issues with their co-workers or Managers to HR only to be given walking papers in the following weeks. It's made obvious that you are not to create any waves and if you are the subject of any abuses, you'd better keep it to yourself if you'd like to remained employed. This seems to be a nationwide trend, though, and not isolated solely to Windstream. However, it's definitely a prevalent practice here at Windstream.

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    10. 1.0
      Current Employee, more than 1 year

      Not what they say

      3 Jun 2021 - Account Manager in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours, work from home

      Cons

      Cold calling customers who don’t know you or why your calling

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      1 person found this review helpful

      Windstream Response

      Windstream Talent

      Thank you for sharing your experience. We promote the sharing of new ideas & opinions while embracing an atmosphere of teamwork and trust, including talking to people not about them and considering all opinions equal to your own. We apologize you did not have this experience and would like to further research your situation. Please call Windstream’s Working with Integrity Helpline 1-888-898-3990 or visit Windstream’s Working with Integrity Website www.tnwgrc.com/webreport to provide a description of your experience.

    11. 3.0
      Former Employee, more than 3 years

      Learned a lot, especially about what not to do.

      26 Oct 2020 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, work from home and good people. I was able to learn a lot about what doesn't work.

      Cons

      Poor leadership lacks of vision and follow through. High turnover at all levels.

      Continue reading
      1 person found this review helpful
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