Wonga.com Customer Service Representative Reviews | Glassdoor.co.in

Wonga.com Customer Service Representative Reviews

Updated 3 Nov 2019

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4.8
0%
Recommend to a Friend
Wonga.com Group CEO Tara Kneafsey
Tara Kneafsey
0 Rating
  1. "ok"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Wonga.com full-time for less than a year

    Pros

    lots of promises and days

    Cons

    promises lost because of closure

    Wonga.com2019-11-04
  2. Helpful (1)

    "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cape Town

    I worked at Wonga.com full-time for more than a year

    Pros

    great benefits and great work environment

    Cons

    too many hours and some managers don't give you enough scope or assistance

    Continue reading
    Wonga.com2017-11-20

    Wonga.com Response

    April 17, 2018Group CEO

    Thank you for your review - it's great to hear from more of our people in our Cape Town office. I'm glad you enjoyed your time with us however we've noted your comments about some of the management support and will look to see how we can improve here. I really hope you're doing well and wish you the best with your current endeavors.

    Continue reading
  3. "Would not come back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Wonga.com full-time for less than a year

    Pros

    Salary and benefits, office location.

    Cons

    Depending on the team where you work it can be a good job. In my case, the team and my manager were very bad. Worse atmosphere ever, after 3 days wanted to quit.

    Continue reading
    Wonga.com2017-01-24

    Wonga.com Response

    February 21, 2017Group CEO

    Thanks for your feedback on your experience at our Dublin office, which closed quite a while ago now in 2015. We’re really sorry that you didn’t enjoy your time with us at Wonga. We’re working really hard to create a company where people feel valued and empowered to succeed, however I’ll admit that as we grow we can experience some teething problems. Since the closure of the Dublin office, there have made many changes as we strive to create a great place to work and so we hope that your experience is not reflective of our current environment. That said I do genuinely appreciate your review and hope that you are happy in your current endeavours. With thanks, Tara

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